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October 27, 2018 at 4:01 pm in reply to: related products woocommerce #1027063
Victoria
Inactive Moderator
Hi dondela,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .product_column_4 .products .product {
    width: 24%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 27, 2018 at 3:52 pm in reply to: 4.5 Update – Sub menu Not Working?? #1027061

Victoria
Inactive Moderator

Hi Nick,

I’m not sure when the next update will be.

Here is the thread about your other question

Generate a new valid API token at Envato for updating Enfold in Theme Update

If you need further assistance please let us know.
Best regards,
Victoria

October 27, 2018 at 3:50 pm in reply to: Site charshed when updating Woocommerce. #1027060

Victoria
Inactive Moderator

Hey andressa_mero,

This is not a WooCommerce issue, it’s a script looking for the cache file and cannot find it, it is not an error it is a warning. This needs to be hidden from user display.

Here is how to configure it:

Debugging WordPress: How to Use WP_DEBUG

If you need further assistance please let us know.
Best regards,
Victoria

October 27, 2018 at 3:47 pm in reply to: Custom footer Page different languages #1027059

Victoria
Inactive Moderator

Hi HOGMBH,

Well, in this case, you can either not use the page as the footer or hire someone to write the customization for you to make that option work. This kind of customization is out of the scope of our support, unfortunately.

Best regards,
Victoria

October 27, 2018 at 3:43 pm in reply to: Links and Menus Items in Blue, not applying CSS #1027055

Victoria
Inactive Moderator

Hey check-t,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 27, 2018 at 3:40 pm in reply to: Child Theme update issue #1027054

Victoria
Inactive Moderator

Hi Enffie,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 27, 2018 at 3:39 pm in reply to: Video Autoplay on mobile with Fullscreen Slider #1027053

Victoria
Inactive Moderator

Hey DesignUM_International,

You can make this customization by editing files in this folder
/enfold/config-templatebuilder/avia-shortcodes/slideshow_fullscreen/

If you need further assistance please let us know.
Best regards,
Victoria

October 27, 2018 at 3:09 pm in reply to: Exclude some categories from Blog Posts Contents Element in Avia Layout Builder #1027044

Victoria
Inactive Moderator

Hi WebManager11,

You need to customize the code for the element to be able to do it, not sure if it will work with the shortcode.

If you need further assistance please let us know.
Best regards,
Victoria

October 27, 2018 at 3:07 pm in reply to: Portfolio Raster gap between pictures #1027042

Victoria
Inactive Moderator

Hi Andy,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

October 27, 2018 at 3:04 pm in reply to: Please Help Shop Headers Will NOT Change #1027038
Victoria
Inactive Moderator
Hi janton1,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .inner_product_header_cell .price {
    display: block;
    margin: 0 auto;
    width: 30%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 27, 2018 at 2:57 pm in reply to: Responsive sooner #1027035
Victoria
Inactive Moderator
Hi whdsolutions,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width:990px) and (max-width: 1280px) {
    .page-id-13  #av_section_4 div .av_one_half.flex_column.avia-builder-el-40,
    .page-id-13  #av_section_4 div .av_one_half.flex_column.avia-builder-el-45 {
        width: 100%;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 27, 2018 at 2:50 pm in reply to: Autostart Video in Safari ans Chrome #1027031

Victoria
Inactive Moderator

Hey Tom,

Here is a thread for you to consider
https://kriesi.at/support/topic/video-embed-autoplay-mobile-issues/#post-977274

If you need further assistance please let us know.
Best regards,
Victoria

October 27, 2018 at 2:48 pm in reply to: 413 Request Entity Too Large #1027030

Victoria
Inactive Moderator

Hey sbrauer,

Wordpress credentials did not work for me. Could you please update the credentials?

Which version of php are you running?

Best regards,
Victoria

October 27, 2018 at 2:44 pm in reply to: Google Structured Data Errors rich snippet infected #1027028

Victoria
Inactive Moderator

Hi thepash,

Here is a thread for you to consider

Structured Data Markup Errors

If you need further assistance please let us know.
Best regards,
Victoria

October 26, 2018 at 3:29 pm in reply to: Hiding background images on small devices (mobile and tablets) #1026850

Victoria
Inactive Moderator

Hi gextiona,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 26, 2018 at 3:28 pm in reply to: Blog entries setting minimum high #1026849

Victoria
Inactive Moderator

Hey gextiona,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

October 26, 2018 at 3:27 pm in reply to: Widget: Enfold Latest Portfolio #1026848

Victoria
Inactive Moderator

Hi robisak,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

October 26, 2018 at 3:25 pm in reply to: One Layerslider for Desktop and one for Mobile #1026847

Victoria
Inactive Moderator

Hi Felix-A ,

I put the code on top of your Quick css and cleared the cache and the slider disappeared.

Please check.

Best regards,
Victoria

October 26, 2018 at 3:17 pm in reply to: sub navigation left position #1026843

Victoria
Inactive Moderator

Hi DianaLoola73,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

October 26, 2018 at 3:16 pm in reply to: Use Custom Icons within Icon Grid #1026839

Victoria
Inactive Moderator

Hey Eric,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

October 26, 2018 at 3:16 pm in reply to: Tab Images getting jumbled on mobile phone #1026838

Victoria
Inactive Moderator

Hey apremierdj,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

October 26, 2018 at 3:10 pm in reply to: Enfold Theme not updating #1026830

Victoria
Inactive Moderator

Hi Alena,

Can you please check server log for error?

Here is how to find it: http://snapcreek.com/blog/wordpress-error-log-friend/

Best regards,
Victoria

October 26, 2018 at 3:10 pm in reply to: Can't update Enfold in theme due to the URL not being valid? #1026829

Victoria
Inactive Moderator

Hi Borissimo,

Please let us know how that worked for you.

Best regards,
Victoria

October 26, 2018 at 3:09 pm in reply to: White are with borders bottom of page #1026828

Victoria
Inactive Moderator

Hi BRempfer,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

October 26, 2018 at 3:08 pm in reply to: Remove space under menus / above Full Width Slider ("Construction" demo) #1026826
Victoria
Inactive Moderator
Hey Fiona,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_header_top.html_header_topbar_active.html_header_sticky #top #main {
    padding-top: 88px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 26, 2018 at 3:05 pm in reply to: Tab background image disappears #1026823

Victoria
Inactive Moderator

Hey apremierdj,

Which screen sizes are you referring to?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 26, 2018 at 3:05 pm in reply to: Full Width Sub Menu #1026819

Victoria
Inactive Moderator

Hey timkeeley,

Closing as a duplicate.

Full Width Sub Menu

Best regards,
Victoria

October 26, 2018 at 3:04 pm in reply to: Full Width Sub Menu #1026818

Victoria
Inactive Moderator

Hey timkeeley,

Please refer to solutions posted here

Enfold 4.5 Update: Fullwidth Sub Menu Links Are Not Clickable

If you need further assistance please let us know.
Best regards,
Victoria

October 26, 2018 at 3:00 pm in reply to: Gallery – big image too much size / size does not change on selection #1026815

Victoria
Inactive Moderator

Hi timahe,

I adjusted these settings for you and now the images are sharp

If you need further assistance please let us know.
Best regards,
Victoria

October 26, 2018 at 2:54 pm in reply to: Burger Icon on Transparent Header Not Responding to CSS or Alternative #1026811

Victoria
Inactive Moderator

Hi Tim,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 21,871 through 21,900 (of 38,331 total)

← 1 2 3 … 729 730 731 … 1,276 1,277 1,278 →