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October 29, 2018 at 1:34 pm in reply to: Using an new license for another project #1027530

Victoria
Inactive Moderator

Hey John,

Yes, you need to create tokens for each license.

If you need further assistance please let us know.
Best regards,
Victoria

October 29, 2018 at 1:33 pm in reply to: theme download issue #1027529

Victoria
Inactive Moderator

Hi all,

There has been an update to the Envato API and so there are some changes.

Here are some threads to consider:

problem update 4.5 failed

Error with updating theme

Best regards,
Victoria

October 29, 2018 at 1:32 pm in reply to: background color #1027528

Victoria
Inactive Moderator

Hey MexWordpress17,

Could you please attach a mockup of what you’re trying to achieve?

Background color for which element?

Best regards,
Victoria

October 29, 2018 at 1:31 pm in reply to: Tagcloud links & design of the blog #1027526

Victoria
Inactive Moderator

Hi Florian,

Yes, sorry, here is the link I meant to give you in the first place
https://kriesi.at/support/topic/category-archive-page-change-layout-to-show-excerpt/#post-459206

If you need further assistance please let us know.
Best regards,
Victoria

October 29, 2018 at 1:29 pm in reply to: Theme Update & Menu Problem #1027525

Victoria
Inactive Moderator

Hey Nu-Vision,

Please refer to these links for the update issue

problem update 4.5 failed

Error with updating theme

If you need further assistance please let us know.
Best regards,
Victoria

October 29, 2018 at 1:25 pm in reply to: Extra page elements on bbPress forums page #1027518

Victoria
Inactive Moderator

Hey TJ,

They look the same on my end. I’m not sure I see the extra space you’re talking about.

Could you please attach some screenshots of the issue?

Best regards,
Victoria

October 29, 2018 at 1:22 pm in reply to: Media Queries – Change the height of a Color-Section due to Viewport #1027516
Victoria
Inactive Moderator
Hey Kesselhut,

Try the code like this:
```
@media only screen and (min-width: 320px) and (max-width: 480px) {
    #color-60 .container {
         height: 33vh !important;
     }
}
```
If you need further assistance please let us know.
Best regards,
Victoria
October 29, 2018 at 1:18 pm in reply to: Masonry Gallery styling #1027513

Victoria
Inactive Moderator

Hey jacobedgren4,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

October 29, 2018 at 1:17 pm in reply to: Masonry gallery – change text/language of the sort option #1027512

Victoria
Inactive Moderator

Hey therooob,

https://cl.ly/4cb4c3063050 You can set website language to English and then set WordPress dashboard to German for you in you need it by editing your user.

If you need further assistance please let us know.
Best regards,
Victoria

October 29, 2018 at 1:12 pm in reply to: Website doesn't show up after hosteurope PHP 7.2 update – please help :( #1027511

Victoria
Inactive Moderator

Hi shakattack,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 29, 2018 at 1:11 pm in reply to: Style elements broken after upgrading to 4.5 #1027509

Victoria
Inactive Moderator

Hey Xioros,

Thank you for bringing this up. Yes, this issue has been reported and our devs will work on it as soon as they can.

If you need further assistance please let us know.
Best regards,
Victoria

October 29, 2018 at 1:11 pm in reply to: Woocomerce shopping cart #1027507

Victoria
Inactive Moderator

Hi Schmidtgrafisk,

What file do you need to add?

Best regards,
Victoria

October 29, 2018 at 1:09 pm in reply to: Mobile menu – white space at top #1027505
Victoria
Inactive Moderator
Hey c3idesign,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
 @media only screen and (max-width:767px){
     #top #av-burger-menu-ul {
        vertical-align: top;
     }
 }
```
If you need further assistance please let us know.

Best regards,
Victoria
October 29, 2018 at 1:07 pm in reply to: Remove suggested videos #1027503

Victoria
Inactive Moderator

Hey ginnywills,

Here are some threads to consider:
https://kriesi.at/support/topic/remove-related-videos-when-displaying-youtube-videos-in-lightbox/
https://kriesi.at/support/topic/remove-recommended-videos-after-youtube-video/

If you need further assistance please let us know.
Best regards,
Victoria

October 29, 2018 at 1:06 pm in reply to: Mailchimp: Determine Webpage Signup Location #1027500

Victoria
Inactive Moderator

Hey cetsolini,

You might want to try to add the tracking parameter with the help of JavaScript to the Mailchimp elements.

Best regards,
Victoria

October 29, 2018 at 1:02 pm in reply to: React.JS? #1027498

Victoria
Inactive Moderator

Hey Justin A Staples,

It is a custom frontend solution, it can be built for WordPress, backend language is irrelevant, but we do not provide such solutions as a part of this support.

If you need further assistance please let us know.
Best regards,
Victoria

October 29, 2018 at 12:58 pm in reply to: Enfold 4.5 Update – Problem Enfold Child #1027497

Victoria
Inactive Moderator

Hi classywebsites,

Please, deactivate all plugins and let us check again.

Best regards,
Victoria

October 29, 2018 at 12:50 pm in reply to: How to remove code in top bar #1027492

Victoria
Inactive Moderator

Hi manchust,

Thank you.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 29, 2018 at 12:45 pm in reply to: Main Menue appears the word "Menü" #1027487
Victoria
Inactive Moderator
Hey JBM,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av-burger-menu-main.menu-item-avia-special strong { display: none; } 
```
I think you have the burger menu not showing up on mobile either.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

If you need further assistance please let us know.

Best regards,
Victoria
- This reply was modified 6 years, 5 months ago by Victoria.
October 29, 2018 at 12:43 pm in reply to: Mobile version. Problem with images and top menu #1027484

Victoria
Inactive Moderator

Hi toniface,

You need to put the full-width slider on the page at the bottom of the other slider and using screen options

Set the first one to display on desktop and tablet and the other one to display on mobile.

Please let us know if you have any more questions.

Best regards,
Victoria

October 29, 2018 at 12:38 pm in reply to: Icon's wont show in launched site #1027480
Victoria
Inactive Moderator
Hey Crystal,

Please refer to these issues for the update issue

problem update 4.5 failed

Error with updating theme

And this is the link for the icons issue

CORS policy fonts

https://kriesi.at/support/topic/missing-cross-origin-resource-sharing-cors-response-header/

If you need further assistance please let us know.
Best regards,
Victoria
- This reply was modified 6 years, 5 months ago by Victoria.
October 29, 2018 at 11:41 am in reply to: 4.4.1 to 4.5 Update #1027464

Victoria
Inactive Moderator

Hi NeilJC,

Please refer to the solution posted above or in these threads:

problem update 4.5 failed

Error with updating theme

If you need further assistance please let us know.
Best regards,
Victoria

October 29, 2018 at 11:39 am in reply to: Accordion/Toggle function, need help! #1027461

Victoria
Inactive Moderator

Hey flymydrone,

Can you show us what you’ve got so far?

Here are the docs for you

Accordion

Best regards,
Victoria

October 29, 2018 at 11:37 am in reply to: Menu on mobile phones not opening page when has a sub-menu #1027459

Victoria
Inactive Moderator

Hi topchoicepest,

You need to choose this option here for the top level menu items to be links.

If you need further assistance please let us know.
Best regards,
Victoria

October 29, 2018 at 11:35 am in reply to: Advanced Layout Builder Shop Page Code No Longer Working #1027457

Victoria
Inactive Moderator

Hey soundstrat,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 29, 2018 at 11:34 am in reply to: Avia Layout Builder won't load on one page (blog summary page) #1027456

Victoria
Inactive Moderator

Hey fusionxs,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 29, 2018 at 11:33 am in reply to: elegant Blog layout drawing separate between posts randomly #1027455

Victoria
Inactive Moderator

Hi WebManager11,

The separators appear for the post meta or surrounding the date. That’s not random. Do you want them removed?

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

October 29, 2018 at 11:32 am in reply to: Enfold 4.5 update keeps failing #1027454

Victoria
Inactive Moderator

Hi akasumyan,

Please refer to the suggestion by Michael or the threads below:

problem update 4.5 failed

Error with updating theme

If you need further assistance please let us know.
Best regards,
Victoria

October 29, 2018 at 11:30 am in reply to: Change of background color drop-down menu form #1027452

Victoria
Inactive Moderator

Hi juliosecum,

Are you referring to this?

The options are styled by the browser.

Best regards,
Victoria

October 29, 2018 at 11:26 am in reply to: Enfold Theme Update Error #1027451

Victoria
Inactive Moderator

Hi Anton,

Please, make a backup and try updating via FTP. If the website breaks, you can restore from the previous version.

Best regards,
Victoria
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Viewing 30 posts - 21,781 through 21,810 (of 38,331 total)

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