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October 30, 2018 at 1:22 pm in reply to: TEC default styles and maps issue #1027988

Victoria
Inactive Moderator

Hi Asterios,

Here is a thread for you to consider

next and previous arrows for event manager

If you need further assistance please let us know.
Best regards,
Victoria

October 30, 2018 at 1:15 pm in reply to: Audio player not displaying properly after update #1027982

Victoria
Inactive Moderator

Hi Audica1,

I did have a look, the playlist loads fine on my end and in a second it breaks, which means that something loads after and breaks it.

Have you tried using Enfolds audio player?

Best regards,
Victoria

October 30, 2018 at 1:06 pm in reply to: Mailchimp Form Issues #1027976

Victoria
Inactive Moderator

Hi Richard Olpin,

I could not reach your website. Do you know a reason for that?

Best regards,
Victoria

October 29, 2018 at 2:52 pm in reply to: Issue with latest Enfold Update #1027582

Victoria
Inactive Moderator

Hi keifygeorge,

At this point, it is better to update via FTP, the changes in Envato API normal update will not work.

Best regards,
Victoria

October 29, 2018 at 2:49 pm in reply to: Links and Menus Items in Blue, not applying CSS #1027581

Victoria
Inactive Moderator

Hi check-t ,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

October 29, 2018 at 2:44 pm in reply to: Fullwidth Easy Slider – Image background have disapperead #1027579

Victoria
Inactive Moderator

Hi loyalzoo,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 29, 2018 at 2:42 pm in reply to: Top bar menu: sub item #1027576
Victoria
Inactive Moderator
Hi Davide,

Sorry, I misread your issue.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_header_top.html_header_topbar_active.html_header_sticky #top #main {
    padding-top: 160px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 29, 2018 at 2:37 pm in reply to: logo element on mobile #1027575

Victoria
Inactive Moderator

Hi dondela,

I adjusted the code to work. It’s in Quick css. Please check.

Best regards,
Victoria

October 29, 2018 at 2:32 pm in reply to: Masonry Gallery styling #1027573

Victoria
Inactive Moderator

Hi Jacob,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 29, 2018 at 2:31 pm in reply to: background color #1027572
Victoria
Inactive Moderator
Hi MexWordpress17,

Thank you.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
html.html_boxed {
  background-color: #000;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 29, 2018 at 2:30 pm in reply to: Enfold theme – can't edit page after adding video link #1027571

Victoria
Inactive Moderator

Hey gerry granshaw,

What is the username that you posted for?

For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Best regards,
Victoria

October 29, 2018 at 2:28 pm in reply to: Use a tab title as a button to URL #1027569

Victoria
Inactive Moderator

Hey e-cat,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

October 29, 2018 at 2:27 pm in reply to: Google Maps API #1027568

Victoria
Inactive Moderator

Hi Shepstar,

Google policies have changed. Please have a look here:
https://cloud.google.com/maps-platform/pricing/sheet/

If you need further assistance please let us know.
Best regards,
Victoria

October 29, 2018 at 2:25 pm in reply to: Remove links from excerpt preview #1027565

Victoria
Inactive Moderator

Hey Rasmus,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 29, 2018 at 2:24 pm in reply to: Error in structure data (Error: SomeProducts is not a known valid target type) #1027564

Victoria
Inactive Moderator

Hi sovik_rc,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

October 29, 2018 at 2:22 pm in reply to: portfolio item showing error in Masonry #1027562

Victoria
Inactive Moderator

Hi decode,

Well, when the category is empty, all posts or portfolios are shown.

Best regards,
Victoria

October 29, 2018 at 2:20 pm in reply to: Höhe des Vollbild Sliders ändern #1027560

Victoria
Inactive Moderator

Hey fotocochem,

Try using a full-width slider instead. The fullscreen slider is meant to take up the whole screen and the full-width slider’s height can be adjusted.

Best regards,
Victoria

October 29, 2018 at 2:18 pm in reply to: Make the site responsive sooner #1027559
Victoria
Inactive Moderator
Hi whdsolutions,

Try the code like this:
```
@media only screen and (min-width: 768px) and (max-width: 989px) {
  div .av_three_fifth, div .av_two_fifth, div .av_one_half {
      margin-left: 0%;
      width: 100%;
      margin-top: 5%;
  }
}
```
If you need further assistance please let us know.
Best regards,
Victoria
October 29, 2018 at 2:15 pm in reply to: Image with in Colour section highlights with mouse hover #1027557

Victoria
Inactive Moderator

Hi Jeanne,

Sorry, I’m still very confused and the Google search links is even more confusing. Do you have design files of some kind?

Best regards,
Victoria

October 29, 2018 at 2:08 pm in reply to: protect contact form from spam #1027555

Victoria
Inactive Moderator

Hi perler,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 29, 2018 at 2:06 pm in reply to: Links and Menus Items in Blue, not applying CSS #1027554

Victoria
Inactive Moderator

Hi Tobias,

That is a fallback menu. You need to create a menu and assign it to be Enfolds main menu.

Best regards,
Victoria

October 29, 2018 at 1:59 pm in reply to: Reset theme #1027549

Victoria
Inactive Moderator

Hi Trinemaija Brandt,

Sometimes updates are not shown.

Please follow these threads to update the theme

problem update 4.5 failed

Error with updating theme

If you need further assistance please let us know.
Best regards,
Victoria

October 29, 2018 at 1:57 pm in reply to: Uncaught Error: Syntax error, unrecognized expression #1027547

Victoria
Inactive Moderator

Hi alexanderduenchem,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

October 29, 2018 at 1:55 pm in reply to: Blog: Don't show post in masonry on blog post #1027544

Victoria
Inactive Moderator

Hey biocomag,

Here are some threads to consider:

Exclude current post from Masonry

https://kriesi.at/support/topic/exclude-category-or-tag-from-masonry-pullavoid-duplicate-posts-on-frontpage/

If you need further assistance please let us know.
Best regards,
Victoria

October 29, 2018 at 1:53 pm in reply to: disable background image on mobile enfold (color section/section background) #1027542
Victoria
Inactive Moderator
Hi Alessio,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
    .responsive #top #wrap_all #header .social_bookmarks, 
    .responsive #top #wrap_all #main .av-logo-container .social_bookmarks {
        display: block;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 29, 2018 at 1:49 pm in reply to: logo element on mobile #1027537

Victoria
Inactive Moderator

Hi dondela,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

There can be errors in your Quick css and so the code does not apply.

Best regards,
Victoria

October 29, 2018 at 1:47 pm in reply to: Titel in angepasster Masonry-Blog Galerie #1027536

Victoria
Inactive Moderator

Hey 360gradmedia,

Which code did you put? Did you put it in the parent theme?

Best regards,
Victoria

October 29, 2018 at 1:45 pm in reply to: Removing white space above product description and adding new section #1027535

Victoria
Inactive Moderator

Hey afarahani,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

October 29, 2018 at 1:42 pm in reply to: enhanced shopping cart and pixel functionality #1027532

Victoria
Inactive Moderator

Hey TulahStyle,

Please refer to these threads for FB tracking

Insight Tag / FB Pixel in html

Facebook Pixel – Where to Put the Code

Please explain a bit more about the cart you’re talking about.
Best regards,
Victoria

October 29, 2018 at 1:35 pm in reply to: MailChimp pop-up #1027531

Victoria
Inactive Moderator

Hey Marssolutions,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 21,751 through 21,780 (of 38,331 total)

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