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November 5, 2018 at 4:20 pm in reply to: Fullwidth Easy Slider – Image background has disappeared #1029948

Victoria
Inactive Moderator

Hi loyalzoo,

Thank you for clarifying. I see the issue now.

Could you please enable the Advanced Layout Builder debug mode. Here is how to do it:

Advanced layout builder

Best regards,
Victoria

November 5, 2018 at 3:56 pm in reply to: *BUG* Tapping WooCommerce Gallery Thumbnails on an iPhone has no Effect #1029946

Victoria
Inactive Moderator

Hi Chris,

I went through the same steps and I could not reach the page.

Best regards,
Victoria

November 5, 2018 at 3:52 pm in reply to: Problem google maps (marker in the middle of the ocean (blue map)) #1029944

Victoria
Inactive Moderator

Hi matty81,

Thank you for the test page.

Best regards,
Victoria

November 5, 2018 at 3:46 pm in reply to: Enfold Styling #1029939

Victoria
Inactive Moderator

Hey kristiankeegan,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 5, 2018 at 3:45 pm in reply to: Issue with Layerslider #1029938

Victoria
Inactive Moderator

Hi sdachos,

Best regards,
Victoria

November 5, 2018 at 3:38 pm in reply to: Extra page elements on bbPress forums page #1029934

Victoria
Inactive Moderator

Hi TJ,

Do you have a test website where we can test it without the possibility to bring the live site down?

Best regards,
Victoria

November 5, 2018 at 3:36 pm in reply to: Hide various images on certain devices #1029932
Victoria
Inactive Moderator
Hi info224,

You need to use the different pixel value to shide images on other screen sizes like
```
@media only screen and (max-width: 1100px) {
.alex { display: none !important; }}
```
If you need further assistance please let us know.
Best regards,
Victoria
November 5, 2018 at 3:30 pm in reply to: Content structure / Dividing long content in to 2 parts top and bottom #1029931

Victoria
Inactive Moderator

Hey Sovik,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

November 5, 2018 at 3:25 pm in reply to: Getting WooCommerce – Enfold config errors #1029929

Victoria
Inactive Moderator

Hi chartinboy,

You need to configure your website to not show warnings to the user.

Here is how to do it

Debugging WordPress: How to Use WP_DEBUG

If you need further assistance please let us know.
Best regards,
Victoria

November 5, 2018 at 3:23 pm in reply to: Hide all portfolio items from internal search results #1029926
Victoria
Inactive Moderator
Hey Daniel,

Have you tried this code?

Remove portfolio category from search results?

If you need further assistance please let us know.
Best regards,
Victoria
- This reply was modified 6 years, 5 months ago by Victoria.
November 5, 2018 at 3:16 pm in reply to: Galleri shows thumbnails, though unchecked.. #1029924

Victoria
Inactive Moderator

Hi janhoejgaard,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 5, 2018 at 3:15 pm in reply to: Slide-show text at responsive flawed #1029921

Victoria
Inactive Moderator

Hi m_reiprich,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 5, 2018 at 3:13 pm in reply to: Woocommerce small business info in product listing site #1029920

Victoria
Inactive Moderator

Hi Oliver,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

November 5, 2018 at 3:10 pm in reply to: Bug slider on ipad 12 inch #1029917

Victoria
Inactive Moderator

Hi plichart1,

Best regards,
Victoria

November 5, 2018 at 3:06 pm in reply to: You need to specify an instgram username. #1029916

Victoria
Inactive Moderator

Hey mustafaturksavas,

Can you disable caching and minification for now?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 2, 2018 at 10:31 pm in reply to: Enfold 4.5 Theme Update "Update Failed: Download failed. A valid URL was not pro #1029371

Victoria
Inactive Moderator

Hi Jutta_Sendelbach,

Please start a separate thread, describe your issue there and give us a link to your website.

Best regards,
Victoria

November 2, 2018 at 10:30 pm in reply to: Automatic redirects? #1029370

Victoria
Inactive Moderator

Hey biocomag,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 2, 2018 at 10:26 pm in reply to: Website doesn't show up after hosteurope PHP 7.2 update – please help :( #1029368

Victoria
Inactive Moderator

Hi Girish,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 2, 2018 at 10:24 pm in reply to: The property ImageObject is not recognized by Google for an object of type WebPa #1029366

Victoria
Inactive Moderator

Hey 118group,

Well, you can use a child theme and put the code there.
https://kriesi.at/support/topic/property-imageobject-is-not-recognised-by-google-for-an-object-of-type-webpage/#post-934151

The file will not be overwritten by the update.

If you need further assistance please let us know.
Best regards,
Victoria

November 2, 2018 at 10:22 pm in reply to: Search and price filter #1029365

Victoria
Inactive Moderator

Hey mike.rav,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

November 2, 2018 at 10:21 pm in reply to: White borders using Masonry element #1029364

Victoria
Inactive Moderator

Hi jgarciamel,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 2, 2018 at 10:19 pm in reply to: Polylang causing blank pages #1029363

Victoria
Inactive Moderator

Hey dezoin,

You might want to write to the plugin author or check their support forums.

Best regards,
Victoria

November 2, 2018 at 10:10 pm in reply to: picture in external link #1029361

Victoria
Inactive Moderator

Hi dariobilli,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 2, 2018 at 10:08 pm in reply to: Publishing Front Page not showing updates #1029358

Victoria
Inactive Moderator

Hi michellevelasss,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

November 2, 2018 at 10:07 pm in reply to: Yelp Icon, Again #1029356

Victoria
Inactive Moderator

Hey Bradsasser,

The font in the functions.php was incorrect. I changed it and the icon showed up.

Please check.

Best regards,
Victoria

November 2, 2018 at 10:00 pm in reply to: Masonry pagination not working okºººººººº #1029354

Victoria
Inactive Moderator

Hi midi99,

Just do not choose the pagination option in the Masonry settings.

Here are the docs for you

Masonry

If you need further assistance please let us know.
Best regards,
Victoria

November 2, 2018 at 9:53 pm in reply to: How add lightbox tp Single Event post #1029351

Victoria
Inactive Moderator

Hey spapax,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

November 2, 2018 at 9:50 pm in reply to: Trying to get property of non-object #1029348

Victoria
Inactive Moderator

Hi gazitekizmir,

Please refer to this reply

Trying to get property of non-object

If you need further assistance please let us know.
Best regards,
Victoria

November 2, 2018 at 9:46 pm in reply to: Partner/Logo element not working with Enfold 4.5 #1029346

Victoria
Inactive Moderator

Hey Bullfrog245,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 2, 2018 at 9:45 pm in reply to: WordPress mit Enfold gehackt #1029344

Victoria
Inactive Moderator

Hi Yvonne Noser,

Here are the links for you to consider:
https://codex.wordpress.org/FAQ_My_site_was_hacked

How to Clean a Hacked WordPress Site using Wordfence

Did you manage to get the website cleaned up?
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 21,631 through 21,660 (of 38,331 total)

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