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January 9, 2019 at 6:22 pm in reply to: What have I got to do to get an answer? #1051984

Victoria
Inactive Moderator

Hey Amajjika,

We’re sorry that you may have gotten such an impression.

I’ve seen today one thread from you and replied to it. Have not seen other threads. Do you have links to them?

Best regards,
Victoria

January 9, 2019 at 6:20 pm in reply to: Setup Error 404 Page and It Is Not Showing Correct Content #1051982

Victoria
Inactive Moderator

Hey kpeltierWT,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 9, 2019 at 6:20 pm in reply to: Comments Section Not Showing in Post Setup with Avia Layout Builder #1051981

Victoria
Inactive Moderator

Hey kpeltierWT,

Thank you for using Enfold.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 9, 2019 at 6:18 pm in reply to: Moving elements #1051979

Victoria
Inactive Moderator

Hi gabs01,

Could you please attach some screenshots of the red crosses that you’re getting?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 9, 2019 at 6:15 pm in reply to: Envato private API token and update issues #1051975

Victoria
Inactive Moderator

Hey binary_magenta,

Here are some threads to consider:

Envato private token doesn't work

Enfold 4.5 Theme Update "Update Failed: Download failed. A valid URL was not pro

If you need further assistance please let us know.
Best regards,
Victoria

January 9, 2019 at 6:07 pm in reply to: Stacking Buttons – Layerslider #1051972

Victoria
Inactive Moderator

Hey advcomm,

Can you give classes or ids to the buttons? It’s almost impossible to reach them now.

Best regards,
Victoria

January 9, 2019 at 6:04 pm in reply to: Webiste will not load after updating to 4.5.2 #1051969

Victoria
Inactive Moderator

Hey Amajjika,

Did you manage to get it working or it still does not load on your end?

Best regards,
Victoria

January 9, 2019 at 6:02 pm in reply to: Increase columns for upsells and cross-sells products #1051965

Victoria
Inactive Moderator

Hi Lyse,

Here is the link for you

Change number of upsells output

woocommerce.com/document/change-number-of-upsells-output/embed/#?secret=CLlBxGb6mq" data-secret="CLlBxGb6mq" width="600" height="338" title="“Change number of upsells output” — <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> Docs" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

And here is the code to take a look in /enfold/config-woocommerce/config.php

If you need further assistance please let us know.
Best regards,
Victoria

January 9, 2019 at 5:56 pm in reply to: Fullwidth Submenu on archive page #1051962

Victoria
Inactive Moderator

Hi Peter,

Please let us know how that worked for you and if you need any more help.

Best regards,
Victoria

January 9, 2019 at 5:55 pm in reply to: Footer Padding or Margin issue + Subscribe widget issue #1051960

Victoria
Inactive Moderator

Hey TheGrinch18,

We cannot see the image above, can you please upload the image to a service like Dropbox and give us the link here?

Best regards,
Victoria

January 9, 2019 at 5:52 pm in reply to: Advanced Layer slider cannot be hidden #1051959
Victoria
Inactive Moderator
Hi Clintizzle,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 990px) {
  #layer_slider_1 {
    display: none;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 9, 2019 at 5:49 pm in reply to: Assistance updating to 4.5.2 #1051954

Victoria
Inactive Moderator

Hey Dimitri,

Here is a thread for you to consider

Envato private token doesn't work

If you need further assistance please let us know.
Best regards,
Victoria

January 9, 2019 at 5:47 pm in reply to: update enfold error #1051952

Victoria
Inactive Moderator

Hey missbluesky,

Can you please also share you WordPress credentials and make the full backup of your websites.

Best regards,
Victoria

January 9, 2019 at 5:45 pm in reply to: Menu-Fonts are not correct displayed in the frontend #1051950

Victoria
Inactive Moderator

Hi Carsten,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 9, 2019 at 5:43 pm in reply to: Full-width, sticky sub-menu #1051948

Victoria
Inactive Moderator

Hi marshallrobinson,

Thank you for pointing this out. However, I do not see the full-width submenu on that page. Where can we see it?

Best regards,
Victoria

January 9, 2019 at 5:40 pm in reply to: Vertical align an accordion table inside of 1/3 div #1051947
Victoria
Inactive Moderator
Hi Enrico,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#av_section_4 .iconbox {
    margin-bottom: 110px; 
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 9, 2019 at 5:33 pm in reply to: Child Theme Not Importing Data #1051942

Victoria
Inactive Moderator

Hi jimmiesner,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

January 9, 2019 at 5:24 pm in reply to: Facebook Widget stopped working. Now blank. #1051937

Victoria
Inactive Moderator

Hi ignacio_mbm,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 9, 2019 at 5:22 pm in reply to: Produktbewertungen #1051936

Victoria
Inactive Moderator

Hey Carlo,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 9, 2019 at 5:21 pm in reply to: Logo Iphone portrait problem #1051935

Victoria
Inactive Moderator

Hey debucktravel,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

January 9, 2019 at 5:20 pm in reply to: Has anyone else been receiving an insane amount of spam lately? #1051932

Victoria
Inactive Moderator

Hi robsdesigns,

Here is a thread for you to consider

Thousands of spam emails

If you need further assistance please let us know.
Best regards,
Victoria

January 9, 2019 at 5:19 pm in reply to: Recaptcha Plugin #1051930

Victoria
Inactive Moderator

Hi djsmbd,

Can you please send us the login link too?

Best regards,
Victoria

January 9, 2019 at 4:40 pm in reply to: Categories view #1051913

Victoria
Inactive Moderator

Hey ereticamente,

Could you please attach some screenshots of the issue?

Here is a thread for you to consider:

How to Customize Layout of Archive Pages

If you need further assistance please let us know.
Best regards,
Victoria

January 9, 2019 at 4:38 pm in reply to: PHP warnings in functions file #1051911

Victoria
Inactive Moderator

Hi bakbek,

Errors here are different and are not related to Enfold. They seem to be related to WooCommerce or some plugin.

Best regards,
Victoria

January 9, 2019 at 4:34 pm in reply to: wpml – change default language switcher #1051908

Victoria
Inactive Moderator

Hey P3T3R_0ne,

Here are some links to consider:
https://wpml.org/forums/topic/show-language-switcher-de-en/

Language Switcher Options

WPML" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

If you need further assistance please let us know.
Best regards,
Victoria

January 9, 2019 at 4:31 pm in reply to: Problem about rel next/ previous in pagination #1051905
Victoria
Inactive Moderator
Hi ariamedtour,

You need to add the condition, if it’s a page don’t add rel=”prev” and if it’s the last page don’t add the rel=”next” in your wp_head_pagination_mod function.

Also with this code you might get page 0 or page that is more than the number of pages that you have:
```
    $link_prev = $url . 'page/' . ($page - 1);
    $link_next = $url  . 'page/' . ($page + 1);
```
If you need further assistance please let us know.
Best regards,
Victoria
January 9, 2019 at 4:27 pm in reply to: Enfold: how to change permalink of portfolio items #1051896

Victoria
Inactive Moderator

Hi Shinya,

Here are some links for you to consider:
https://codex.wordpress.org/Settings_Permalinks_Screen

What Are Permalinks in WordPress? How to Set Them and Why

https://www.wpexplorer.com/change-permalinks-wordpress/

If you need further assistance please let us know.
Best regards,
Victoria

January 9, 2019 at 4:23 pm in reply to: Search Box in Header (Widget) #1051895
Victoria
Inactive Moderator
Hi 34oldcat29,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) {
  #header #text-7 {
    width: 55vw;
    float: right;
    padding: 0;
    top: 53px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 9, 2019 at 4:16 pm in reply to: Upcoming Events Element Taxonomy Filter Missing #1051891

Victoria
Inactive Moderator

Hey beverlystone,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

January 9, 2019 at 4:11 pm in reply to: Color Section Background Video – Un Mute / Activate Sound #1051886

Victoria
Inactive Moderator

Hi 1lizcollins,

Can you see the link in private? It’s a link to Enfold 4.1.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 20,101 through 20,130 (of 38,331 total)

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