Forum Replies Created
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AuthorPosts
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January 12, 2019 at 2:30 pm in reply to: Problem with updating Enfold 4.4. -> 5.x using new API token / failure message #1053090
Hi,
Best regards,
VictoriaHi djsmbd,
Here is a thread for you to consider
If you need further assistance please let us know.
Best regards,
VictoriaJanuary 12, 2019 at 2:23 pm in reply to: Display product categories above thumbnails in WooCommerce #1053082January 12, 2019 at 2:22 pm in reply to: Adding Social Media Icons at bottom of mobile menu #1053079Hey sublime5o,
Here are some threads to consider:
https://kriesi.at/support/topic/social-icons-in-mobile-menu-3/#post-835215If you need further assistance please let us know.
Best regards,
VictoriaJanuary 12, 2019 at 2:19 pm in reply to: Has anyone else been receiving an insane amount of spam lately? #1053076Hi robsdesigns,
Which version of php are you running?
You have all those plugins installed and if they’re properly configured they should work.
Best regards,
VictoriaJanuary 12, 2019 at 2:12 pm in reply to: Increase columns for upsells and cross-sells products #1053069Hi Lyse,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi whdsolutions,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
@media only screen and (max-width: 989px) { .avia-icongrid-borders-all li .avia-icongrid-wrapper:after, .avia-icongrid-borders-between li .avia-icongrid-wrapper:after, .avia-icongrid-borders-all li:nth-child(2n+2) .avia-icongrid-wrapper:after, .avia-icongrid-borders-between li:nth-child(2n+2) .avia-icongrid-wrapper:after, .avia-icongrid-borders-all li:nth-child(2n+1):nth-last-child(-n+2) .avia-icongrid-wrapper:after, .avia-icongrid-borders-between li:nth-child(2n+1):nth-last-child(-n+2) .avia-icongrid-wrapper:after { border: none; box-shadow: none; -webkit-box-shadow: none; } }But the border-bottom comes from this code and it has to be limited or removed.

If you need further assistance please let us know.Best regards,
VictoriaHey Moondreamer21,
I am seeing the PayPal button and the link to Browsershots gives a 404. What are we supposed to see there?
Could you please attach some screenshots of the issue?
Best regards,
VictoriaHi bluesbrush,
https://cl.ly/98921573be66 Do you mean the active and the hover states for the links are the same? Is this what you need to change or?
Could you please attach some screenshots of the issue?
Best regards,
VictoriaHey elliot-a,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaJanuary 12, 2019 at 1:53 pm in reply to: Enfold Disable / Remove language switcher flag, leave just text. #1053060Hey Brian,
Please go to the file
/enfold/config-templatebuilder/avia-shortcodes/product_snippets/product_snippet_button.php
find this code

if(!is_object($woocommerce) || !is_object($woocommerce->query) || empty($product) || is_admin() ) return;and change it to
if(!is_object($woocommerce) || !is_object($woocommerce->query) || empty($product) || !is_object($product) || is_admin() ) return;If you need further assistance please let us know.
Best regards,
VictoriaJanuary 12, 2019 at 1:41 pm in reply to: Code changes (errors?) in class-framework-widgets.php #1053057Hi zimbo,
Looks like the WordPress update process did not overwrite the files properly or the server cached the files and did not update the cache.
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHey Sonja,
Best regards,
VictoriaJanuary 12, 2019 at 1:29 pm in reply to: Menu left sidebar : how can I add the subtitle below the title? #1053055Hi barabasone,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHi tomherold,
What do you expect to get adding this code?
Best regards,
VictoriaJanuary 12, 2019 at 1:23 pm in reply to: Enter Contact Form7 with enfold theme in mobile version is not possible #1053048Hi Birgit,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaJanuary 12, 2019 at 1:22 pm in reply to: Woocommerce Single Product Not Displaying at Full Width #1053047Hi w3newbie,
Looks like you got it working for you now.
Please let us know if you need any more help.
Best regards,
VictoriaHi Estra,
Please try a WordPress transients cleaner plugin if you do not receive auto updates and make sure your API key in the theme settings is correct under Enfold > Theme Update.
If it does not help, I am afraid you might need to update the theme manually via FTP.
Unfortunately, not all Server environments are able to make use of the auto-update feature provided by ThemeForest :/
Also, please make sure you’re running at least php 5.6.3 and have a full website backup ready before you attempt the update.
Also, there were some changes in Envato API so you need to check these links first:
Best regards,
VictoriaJanuary 11, 2019 at 9:29 pm in reply to: Undefined offset after migration to production server #1052919Hi heuritech,
I see there is a folder enfold-old, do you have a few folders with Enfold?
Please add the following line of code to your wp-config.php file:
define( 'WP_DEBUG', false );Best regards,
VictoriaHi Julian,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHey transformmedia,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
#top #av-tab-section-1 a.av-active-tab-title { min-width: 200px; }If you need further assistance please let us know.
Best regards,
VictoriaHey Jez,
https://cl.ly/529027ddd813 I was unable to see the website, but you can try this code:
#top #header_meta .phone-info { font-size: 15px; }You can add another span in the field with the phone in the theme options.
If you need further assistance please let us know.
Best regards,
VictoriaHey Steven,
I do not see where this image is being requested. Please try clearing the cache.
Best regards,
VictoriaHi SandraSquires,
Please let us know if the issue comes back, we’ll need to investigate it further.
Best regards,
VictoriaHi maximaker,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaJanuary 11, 2019 at 9:10 pm in reply to: The product reviews do not appear together with the stars. #1052908Hi Antonio,
Yeah, updating the theme will revert the changes. You might want to use the child theme and move changes there.
Best regards,
VictoriaHey delta3informatica,
Here are the docs for you
You can either assign widgets to different footer columns or create a page and set it to be your footer.
Best regards,
VictoriaHey ingispingis,
The weekly class plugin loads the isotope library that is used in masonry, there is a conflict of the library versions. Please disable the plugin and see if the issue remains.
Best regards,
Victoria -
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