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January 15, 2019 at 8:36 pm in reply to: Enfold Disable / Remove language switcher flag, leave just text. #1054318
Victoria
Inactive Moderator
Hi Kirill,

Glad we could help!

Thank you for using Enfold :)

Best regards,
Victoria
- This reply was modified 6 years, 3 months ago by Victoria.
January 15, 2019 at 8:35 pm in reply to: Special character in contact formular #1054317

Victoria
Inactive Moderator

Hi Marko,

You might want to stick with the CF7 for now.

If you need further assistance please let us know.
Best regards,
Victoria

January 15, 2019 at 8:33 pm in reply to: how to add search box to nav bar #1054314

Victoria
Inactive Moderator

Hey Trent,

https://cl.ly/2375a7f1e604 DO you have this checked in the Theme Options > Main menu?

Best regards,
Victoria

January 15, 2019 at 8:30 pm in reply to: Site Down – Server IP Address Could Not be Found #1054312

Victoria
Inactive Moderator

Hey wescrete,

Can you reach it via FTP? You might want to check it with the hosting provider.

Best regards,
Victoria

January 15, 2019 at 8:29 pm in reply to: Does avia still exist? Is there an alternative? #1054311

Victoria
Inactive Moderator

Hey Oliver,

Yes, Advanced Layout Builder still comes with the theme and it is the one that has all the elements.

Here are the docs for you

Intro to layout builder

If you need further assistance please let us know.
Best regards,
Victoria

January 15, 2019 at 8:27 pm in reply to: PROBLEM WITH UPDATE #1054310

Victoria
Inactive Moderator

Hi oeilneuf74,

Which error message are you getting now?

The error seems to arise from the logo slider, you’re using svg logos and so there is a warning.

Best regards,
Victoria

January 15, 2019 at 8:24 pm in reply to: Cross Browser Check? #1054309

Victoria
Inactive Moderator

Hi Moondreamer21,

Which screens sizes is it happening on? Can you reproduce on any mobile device?

I checked on my iPhone and I can see and use the PayPal button.

Best regards,
Victoria

January 15, 2019 at 8:14 pm in reply to: Mobile Burger Menu x2 #1054306

Victoria
Inactive Moderator

Hi stratpricing,

The other menu is from the plugin WP responsive menu.

Do you still need to use this plugin?

Best regards,
Victoria

January 15, 2019 at 8:12 pm in reply to: Preloader showing placeholder and words 'loading as well as image. #1054305

Victoria
Inactive Moderator

Hey Sujohn,

Was there an update of any kind?

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

January 15, 2019 at 8:09 pm in reply to: Fullwidth video displays [object Object] on Mobile #1054303

Victoria
Inactive Moderator

Hey CanarySystems,

Here are the links with solutions on how to update the theme:

problem update 4.5 failed

Error with updating theme

Theme Registration

If you need further assistance please let us know.
Best regards,
Victoria

January 15, 2019 at 7:16 pm in reply to: Instagram Widget Issue #1054289

Victoria
Inactive Moderator

Hi hypercrypt!

Thank you for testing. Yes, you can leave it there.

Cheers!
Victoria

January 15, 2019 at 7:14 pm in reply to: Mega Menu #1054288

Victoria
Inactive Moderator

Hey jenzai,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 15, 2019 at 7:13 pm in reply to: Blog page not loading correctly #1054287

Victoria
Inactive Moderator

Hi Jamesowen,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

January 15, 2019 at 7:07 pm in reply to: update needed #1054283

Victoria
Inactive Moderator

Hey Patrick Hoogenboom,

This website is running Enfold. Do you have the API key in the theme options?

Anyways, it is better to buy the license again and have the credentials for it.

Best regards,
Victoria

January 15, 2019 at 7:05 pm in reply to: Tab Section – increase space for tab title #1054280

Victoria
Inactive Moderator

Hi NoraGTS,

I’m seeing the maintenance mode too.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 15, 2019 at 7:03 pm in reply to: How to contro lthe order of a masonry gallery sorting options #1054278

Victoria
Inactive Moderator

Hey DROR,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

January 15, 2019 at 7:02 pm in reply to: Logo doesn't see #1054277

Victoria
Inactive Moderator

Hi khurramsch,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 15, 2019 at 7:02 pm in reply to: Need to buy latest replete theme #1054275

Victoria
Inactive Moderator

Hey Mael Gogail,

We do not sell replete anymore and its support is finished. Which version of php are you running?

Can you please check server log for error?

Best regards,
Victoria

January 15, 2019 at 6:57 pm in reply to: Default Logo #1054272

Victoria
Inactive Moderator

Hi khurramsch,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 15, 2019 at 6:57 pm in reply to: Editor not working for certain pages since WordPress 5.0.x and Enfold 4.5.2 #1054271

Victoria
Inactive Moderator

Hey Juradon,

403 is the request is blocked on the server.

https://kriesi.at/support/topic/failed-to-load-resource-the-server-responded-with-a-status-of-403-forbidden/#post-798773

Best regards,
Victoria

January 15, 2019 at 6:52 pm in reply to: Shop with woocommerce optimize #1054268
Victoria
Inactive Moderator
Hi Oliver,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top.blog .avia-content-slider .slide-meta {
    display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 15, 2019 at 6:49 pm in reply to: "Your comment is awaiting moderation" does not appear #1054267

Victoria
Inactive Moderator

Hi Florian,

Can you please attach the actual screenshots?

Best regards,
Victoria

January 15, 2019 at 6:48 pm in reply to: Google Ads set up conversion tracking #1054266

Victoria
Inactive Moderator

Hi vntr,

Yes, this will be shown in all pages.

You need to add the check for which page id it is

is_page()

If you need further assistance please let us know.
Best regards,
Victoria

January 15, 2019 at 6:46 pm in reply to: Show featured image on single blog post, on mobile? #1054265

Victoria
Inactive Moderator

Hey wzshop,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 15, 2019 at 6:45 pm in reply to: Enfold: Sidebar left padding or margin #1054263

Victoria
Inactive Moderator

Hi TheGrinch18,

https://cl.ly/a65cc04be4ee Do you mean you want to reduce the margin on both sides of the border?

Best regards,
Victoria

January 15, 2019 at 6:42 pm in reply to: Different elements in different Portfolio pages using portfolio element #1054258

Victoria
Inactive Moderator

Hi robertoKM,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

January 15, 2019 at 6:41 pm in reply to: Download older enfold versions #1054256

Victoria
Inactive Moderator

Hey geraldhg,

Can you please check server log for error?

The links are in private.

Best regards,
Victoria

January 15, 2019 at 6:39 pm in reply to: I can not received my message #1054253

Victoria
Inactive Moderator

Hey hector1069,

Here is a thread for you to consider

Enfold Contact Form/Yahoo Issue

If you need further assistance please let us know.
Best regards,
Victoria

January 15, 2019 at 6:37 pm in reply to: How to Display Summary on Home Page？ #1054252

Victoria
Inactive Moderator

Hey jack000486,

When you make posts with the Advanced Layout Builder you need to add excerpt manually so that they can be shown there.

If you need further assistance please let us know.
Best regards,
Victoria

January 15, 2019 at 6:36 pm in reply to: Enfold Social Share Buttons PHP 7.2 and 7.3 error #1054250

Victoria
Inactive Moderator

Hi Bestone01,

They are compatible with php 7.2, not sure about php7.3. Which version if Enfold are you running?

Best regards,
Victoria
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Viewing 30 posts - 19,801 through 19,830 (of 38,331 total)

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