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January 17, 2019 at 10:46 pm in reply to: Problems importing Demo Travel #1055228

Victoria
Inactive Moderator

Hi helenegriebe,

Glad you got it working for you! :)

Here are the docs for you

Import Demos

If you need further assistance please let us know.

Best regards,
Victoria

January 17, 2019 at 10:44 pm in reply to: Urgent support question about malware in Enfold theme #1055226

Victoria
Inactive Moderator

Hey InkaHousing,

I replied to you in this thread:

Urgent support question about malware in Enfold theme

Please do not make duplicates.

Best regards,
Victoria

January 17, 2019 at 10:43 pm in reply to: Change Page Width when Hamburger Menu Appears? #1055224

Victoria
Inactive Moderator

Hi NewarkComputers,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 17, 2019 at 10:42 pm in reply to: Urgent support question about malware in Enfold theme #1055223

Victoria
Inactive Moderator

Hey Jasmijn Lievendag,

Please go to your Envato account and download a fresh copy of Enfold, delete the old folder and upload the new one.

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

January 17, 2019 at 10:40 pm in reply to: Firefox vs Safari oddities on Mac #2 #1055222

Victoria
Inactive Moderator

Hey patricknh,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

January 17, 2019 at 10:38 pm in reply to: Horizontal Gallery Caption #1055221

Victoria
Inactive Moderator

Hi lssu,

Great work!

Glad you got it working for you and thank you for sharing your solution! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 17, 2019 at 10:37 pm in reply to: Header – Logo #1055220

Victoria
Inactive Moderator

Hey HeRoh74,

Here is a thread for you to consider

How do I create a tagline under my logo?

If you need further assistance please let us know.
Best regards,
Victoria

January 17, 2019 at 10:33 pm in reply to: the option to make the column invisible doesn't work , it wont save . #1055214
Victoria
Inactive Moderator
Hey neli666,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:767px){
    .flex_column.av_one_half.avia-builder-el-3 .avia-image-container-inner {
        display: none;
    }
    .flex_column.av_one_half.avia-builder-el-3 .hr.hr-invisible {
        height: 0px !important;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 17, 2019 at 10:30 pm in reply to: Kontaktformular #1055212

Victoria
Inactive Moderator

Hey HeRoh74,

Möglicherweise möchten Sie das Contact Form 7-Plugin oder Gravity Forms verwenden, um mehr Optionen zum Erstellen flexibler Formularlösungen zu erhalten. Das Anpassen von Enfold-Formularen wird umständlicher.

You might want to use Contact Form 7 plugin or Gravity Forms to have more options in building flexible form solutions. Customizing Enfold forms will be much more tedious.

If you need further assistance please let us know.
Best regards,
Victoria

January 17, 2019 at 10:27 pm in reply to: Font color and family in contact form element #1055208
Victoria
Inactive Moderator
Hi bakbek,

Thank you for clarifying.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .main_color select, 
#top .avia_ajax_form .text_area  {
    font-family: "Open Sans Hebrew" !important;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 17, 2019 at 10:24 pm in reply to: Enfold Social Share Buttons PHP 7.2 and 7.3 error #1055204

Victoria
Inactive Moderator

Hi Bestone01,

Here is a core WordPress ticket with the issue:
https://core.trac.wordpress.org/ticket/42814

If you need further assistance please let us know.
Best regards,
Victoria

January 17, 2019 at 10:19 pm in reply to: Mobile Menu overlaps the logo #1055202
Victoria
Inactive Moderator
Hey DROR,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
    .responsive #top #wrap_all .main_menu {
        left: auto;
        right: 0;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 17, 2019 at 10:16 pm in reply to: Parse error, unexpected T_FUNCTION #1055199

Victoria
Inactive Moderator

Hi Mathias,

Here is a thread for you to consider
https://kriesi.at/support/topic/error-parse-error-syntax-error-unexpected-t_function/

Best regards,
Victoria

January 17, 2019 at 10:04 pm in reply to: Page background is solid black #1055194

Victoria
Inactive Moderator

Hey shannonjhester,

Could you please attach some screenshots of the issue?

I am seeing different sections white and black. On which page can we see the issue?

Best regards,
Victoria

January 17, 2019 at 10:03 pm in reply to: How to Display Summary on Home Page？ #1055193

Victoria
Inactive Moderator

Hi jack000486,

https://cl.ly/fd816d1484c8 In the latest versions it’s here. In your version, you need to look for the “Screen options” in the right top corner of the page and check the box.

Best regards,
Victoria

January 17, 2019 at 9:59 pm in reply to: How to centre images with different sizes in gallery #1055186

Victoria
Inactive Moderator

Hey Els,

Could you please attach a mockup of what you’re trying to achieve?

You can use images with different aspect ratios.

Here are the docs for you

Masonry

Best regards,
Victoria

January 17, 2019 at 9:58 pm in reply to: Feature image for blog post on author page #1055185

Victoria
Inactive Moderator

Hi mjavidnikoo,

It is possible, but you’ll need a custom author template.

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

January 17, 2019 at 9:56 pm in reply to: Visibility of homepage on google #1055183

Victoria
Inactive Moderator

Hi HeavyMetalRockt,

Are you using a SEO plugin? You might want to consider using one.
https://www.wpbeginner.com/showcase/9-best-wordpress-seo-plugins-and-tools-that-you-should-use/

Best regards,
Victoria

January 17, 2019 at 9:55 pm in reply to: LayerSlider showing only blank white space #1055182

Victoria
Inactive Moderator

Hi Julian,

Did you try the solution posted above?

Best regards,
Victoria

January 17, 2019 at 9:54 pm in reply to: LayerSlider showing only blank white space #1055180

Victoria
Inactive Moderator

Hi andiconti,

Thank you for your input! :)

Layer Slider is still compatible with Gutenberg, unfortunately.

Best regards,
Victoria

January 17, 2019 at 9:51 pm in reply to: Change Order of WP Menu and WPML Switcher #1055179

Victoria
Inactive Moderator

Hey Steveatpeak,

https://cl.ly/eccf34fbd04d You can try removing these actions via the functions.php and calling them in the place that you need.

If you need further assistance please let us know.
Best regards,
Victoria

January 17, 2019 at 9:49 pm in reply to: Problems with post after updaten to WordPress and Enfold 4.5.2 #1055176

Victoria
Inactive Moderator

Hi KarstenKoehler,

Glad you got it working for you! :)

Please check this post from Kriesi:

WordPress 5.0, Enfold 4.5.1 and our older Themes

If you need further assistance please let us know.
Best regards,
Victoria

January 17, 2019 at 9:47 pm in reply to: Can't put in new update #1055173

Victoria
Inactive Moderator

Hi russelltuff,

You should be running at least php5.6.3 for the code to work properly. Please consider upgrading your php version.

Please check this thread:

Page not loading after WordPress 4.9.1 Update

Best regards,
Victoria

January 17, 2019 at 9:45 pm in reply to: Cross Browser Check? #1055170

Victoria
Inactive Moderator

Hi Moondreamer21,

Please test on the actual mobile devices and confirm if the issue is still there. I do not see the issue on my iPhone.

Best regards,
Victoria

January 17, 2019 at 9:42 pm in reply to: Tab Section Icon image larger and more spaced out #1055169
Victoria
Inactive Moderator
Hi Hudavi,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av-tab-with-image .av-inner-tab-title {
    display: block;
    margin: 0 auto;
}
#top .av-section-tab-title {
    margin: 0px 25px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 17, 2019 at 9:37 pm in reply to: Site not displaying – conflict with Layer Slide, Latest version of PHP / MySql #1055167

Victoria
Inactive Moderator

Hi creativeraven,

You are running a very old version of the theme. Layer Slider has new versions too, they come with the Enfold update. You might want to update the theme. The last few updates might require more attention and it would be great if you had a copy of the website as a test server and attempt the update there first.

If you need further assistance please let us know.
Best regards,
Victoria

January 17, 2019 at 9:33 pm in reply to: Beitrag duplizieren & neue Seite anlegen verändert das Layout #1055163
Victoria
Inactive Moderator
Hi NOW-DESiGNS,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.sidebar.sidebar_right.units.alpha {
  width: 25%;
  float: right;
  clear: none;
} 
body .av-content-small.units.alpha {
  clear: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 17, 2019 at 9:26 pm in reply to: PHP version compatible to Enfold theme #1055158

Victoria
Inactive Moderator

Hi frosch178,

Your comment does not really seem to be relevant to this thread.

Please start a separate thread, describe your issue there and give us a link to your website.

Best regards,
Victoria

January 17, 2019 at 9:19 pm in reply to: Can't control Youtube Videos #1055157

Victoria
Inactive Moderator

Hey dvalansi,

Best regards,
Victoria

January 17, 2019 at 9:09 pm in reply to: Contact Form 7 styled like enfold contact form #1055154

Victoria
Inactive Moderator

Hi flightdeck,

https://cl.ly/5262463986ee Well, with the way the html is for the CF form it’s very hard to make it look the same, it’ll require some JavaScript not only css.

Unfortunately, this kind of customization is out of the scope of our support.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 19,711 through 19,740 (of 38,331 total)

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