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January 21, 2019 at 5:06 pm in reply to: Mobile menu burger disappeared :( Need help please #1056802

Victoria
Inactive Moderator

Hi pablonama,

If you deactivate the plugin again, does the menu disappear again?

Best regards,
Victoria

January 21, 2019 at 5:05 pm in reply to: Contact form not responsive #1056800

Victoria
Inactive Moderator

Hi HitIt2014,

https://cl.ly/f74ad5bfd5f0 This code seems to be causing the issue. You might need to remove it or limit it.

Best regards,
Victoria

January 21, 2019 at 5:01 pm in reply to: Social Icons and Event Page #1056794

Victoria
Inactive Moderator

Hi compudean,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

January 21, 2019 at 5:00 pm in reply to: Can't Update theme #1056792

Victoria
Inactive Moderator

Hi original52,

Here are some threads to consider:

problem update 4.5 failed

Error with updating theme

If you need further assistance please let us know.
Best regards,
Victoria

January 21, 2019 at 4:59 pm in reply to: Updated code needed #1056791

Victoria
Inactive Moderator

Hi Samantha Solomon,

You purchase the license key, it works for all versions. You’ll be able to download the latest, which is 4.5.2 nut if you need earlier versions you can write to us.

Best regards,
Victoria

January 21, 2019 at 4:57 pm in reply to: adjust the size of the menu #1056788
Victoria
Inactive Moderator
Hi gabs01,

Ok, well, it’s not ideal,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width:1390px){
    .av-main-nav > li > a {
        padding: 0 16px;
    }
}
```
Maybe you can check a solution here

Main Menu spread over the whole content

If you need further assistance please let us know.

Best regards,
Victoria
January 21, 2019 at 4:53 pm in reply to: Mailchimp Form Problem #1056786

Victoria
Inactive Moderator

Hi tijshensen,

Yes, you need to disable “Load jQuery in your footer” under Performance. Many scripts depend on jQuery being loaded earlier.

Best regards,
Victoria

January 21, 2019 at 4:52 pm in reply to: SPAM FROM ENFOLD THEME (HELP) #1056784
Victoria
Inactive Moderator
Hi kikosanchezestudio,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.wpcf7-form div .av_one_half {
    margin-left: 2%;
    width: 49%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 21, 2019 at 4:49 pm in reply to: Masonary Post and jetpack lazy loading #1056782

Victoria
Inactive Moderator

Hi roamingk,

Well, masonry and images lazy load are not really compatible at this point.

Best regards,
Victoria

January 21, 2019 at 4:43 pm in reply to: Text and Headline scroll over effect #1056779

Victoria
Inactive Moderator

Hey ak-muc,

This is a parallax effect. Enfold has it with the help of color section but just for images, not for text.

Best regards,
Victoria

January 21, 2019 at 4:41 pm in reply to: add widget to page.php #1056777

Victoria
Inactive Moderator

Hey nadjak77,

Here is an article for you

How to Create Custom Widget Area in WordPress theme

If you need further assistance please let us know.
Best regards,
Victoria

January 21, 2019 at 4:39 pm in reply to: LayerSlider WP doesn't Import (from one website to another identical one). #1056772

Victoria
Inactive Moderator

Hi 3drenders.co.uk,

Can you please check server log for error?
Here is how to find it: http://snapcreek.com/blog/wordpress-error-log-friend/

Here is how to check your php version
https://www.shoutmeloud.com/how-to-check-php-version-hosting-wordpress.html

Best regards,
Victoria

January 21, 2019 at 4:38 pm in reply to: Mobile Menü mit Unterpunkten #1056771

Victoria
Inactive Moderator

Hi Blatze,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 21, 2019 at 4:37 pm in reply to: No me deja actualizar a 4.5.2 #1056770

Victoria
Inactive Moderator

Hey albert_lleida,

Here are some threads to consider:

problem update 4.5 failed

Error with updating theme

If you need further assistance please let us know.
Best regards,
Victoria

January 21, 2019 at 4:36 pm in reply to: Update to new ENFOLD version not possible #1056768

Victoria
Inactive Moderator

Hi Diana,

Best regards,
Victoria

January 21, 2019 at 4:33 pm in reply to: Portfolio – show only photo's in the category in lightbox #1056767

Victoria
Inactive Moderator

Hi MarcusEls,

Yes, the lightbox shows all the images. This is how it works, it does not take the image category into account at this point.

If you need further assistance please let us know.
Best regards,
Victoria

January 21, 2019 at 4:30 pm in reply to: Blank Page after update #1056766

Victoria
Inactive Moderator

Hey Amar,

Can you please check server log for error?

Here are some threads to consider:

problem update 4.5 failed

Error with updating theme

Best regards,
Victoria

January 21, 2019 at 4:29 pm in reply to: Free Lifetime Theme Updates? #1056763

Victoria
Inactive Moderator

Hi Myles,

The updates are free, no need to pay anually. If you need support, that’s what you’ll have to pay for.

If you need further assistance please let us know.
Best regards,
Victoria

January 21, 2019 at 4:28 pm in reply to: Hello support / about gutenberg #1056760

Victoria
Inactive Moderator

Hey HyppoMG,

You can update WordPress and Enfold and disable Gutenberg.

At the bottom of the Theme options, you can choose to use the “Block Editor” which is the Classic Editor.

Best regards,
Victoria

January 21, 2019 at 4:25 pm in reply to: Easy Slider Border #1056756
Victoria
Inactive Moderator
Hey yourcloudworks,

You seem to have forgotten the hash
```
.avia-slideshow {
    border: 20px solid #3e9a35;
}
```
Please try like that.
Best regards,
Victoria
January 21, 2019 at 4:04 pm in reply to: Sites are not recognized as sites #1056748

Victoria
Inactive Moderator

Hi aXon_einkauf,

Well, Enfold does not really affect the work of the Appearance > Menus functionality.

Please deactivate Jetpack and update the theme. The latest version now is 4.5.2.

Best regards,
Victoria

January 21, 2019 at 3:54 pm in reply to: 2 questions to the blog #1056738

Victoria
Inactive Moderator

Hi hz2014,

You can try changing the widget image size by following this thread
https://kriesi.at/support/topic/changing-widget-image-dimensions/#post-290917

Actually, currently, the image used is 80x80px.

Best regards,
Victoria

January 21, 2019 at 3:46 pm in reply to: Change settings in Layerslider not possible #1056736

Victoria
Inactive Moderator

Hi charlotteraboff,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 21, 2019 at 3:45 pm in reply to: Overlaying menu-items when hover on Sidebar Flyout Menu in Google Chrome #1056734

Victoria
Inactive Moderator

Hi forde,

https://cl.ly/ff72f93400f7 Well, I am running Enfold 4.5.1. It is a test in Chrome on a Mac.

I do not seem to be able to reproduce the issue.

Best regards,
Victoria

January 21, 2019 at 3:20 pm in reply to: Mobile menu burger disappeared :( Need help please #1056721

Victoria
Inactive Moderator

Hi pablonama,

Ok, Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

January 21, 2019 at 3:19 pm in reply to: Telefonnummer neben Logo #1056720

Victoria
Inactive Moderator

Hi itsupport24,

Best regards,
Victoria

January 21, 2019 at 3:16 pm in reply to: How to add New Element's shortcode to Builder setFullwidthElements array #1056718

Victoria
Inactive Moderator

Hi SwitzerBaden,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 21, 2019 at 3:15 pm in reply to: Error updating to new theme version #1056717

Victoria
Inactive Moderator

Hi mateus1707,

What does the theme update error say? It’s in Portuguese.

Here is how you can update the theme

problem update 4.5 failed

If you need further assistance please let us know.
Best regards,
Victoria

January 21, 2019 at 3:09 pm in reply to: Add javascript to page #1056711

Victoria
Inactive Moderator

Hi mjavidnikoo,

Best regards,
Victoria

January 21, 2019 at 3:02 pm in reply to: Magazin Component #1056704

Victoria
Inactive Moderator

Hi WolfgangEmmer,

It seems to look better now. Is this not what you need?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 19,531 through 19,560 (of 38,331 total)

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