Forum Replies Created
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Hey ComeAlivesorted,
Credentials did not work for me. Could you please update the credentials?
Best regards,
VictoriaHi Oldmanriding,
Here is the link to the docs in private. Not sure it can be easily achieved, unfortunately.
Best regards,
VictoriaHi andreasffm,
You need to copy the header.php file from the parent theme and make your changes on top of the fresh copy.
If you need further assistance please let us know.
Best regards,
VictoriaHi Katie,
https://cl.ly/66e1f155b95a You need to check the option to use Classic editor in the Theme options. Layer Slider has not been updated to work with Gutenberg.
Best regards,
VictoriaJanuary 23, 2019 at 6:14 pm in reply to: Responsive issue #2 – menu overlaps logo on medium screens #1057853Hi Otakar,
Could you please give us a link to your website, we need more context to be able to help you.
Best regards,
VictoriaHi Matt,
Please let us know when we can check.
Best regards,
VictoriaHey sk8tertez,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
If it does not help, you might want to write to the Layer Slider support as well and ask them for help with the issue.
Best regards,
VictoriaJanuary 23, 2019 at 6:02 pm in reply to: Exclude one portfolio item on list of portfolio items #1057846Hi carmentvaalba,
No, if you modify the helper the filter will appear on all pages.
If you need further assistance please let us know.
Best regards,
VictoriaHey Lara,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VictoriaHey RoslinDesign,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VictoriaHi Hudavi,
Could you please attach some screenshots of the issue?
Best regards,
VictoriaHi whereeverimwithyou,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
VictoriaHi, Nancy
Can you disable caching and minification for now?
Well, you might want to consider using a plugin for more options for breadcrumbs.
Best regards,
VictoriaJanuary 23, 2019 at 5:47 pm in reply to: Beitrag duplizieren & neue Seite anlegen verändert das Layout #1057833Hi NOW-DESiGNS,
https://cl.ly/6839efe89a22 Here is what I am seeing. Which divided headling are you referring to?
Could you please attach some screenshots of the issue?
Best regards,
VictoriaHi thinkdutchconcepts,
https://cl.ly/b003eac979d1 Here is what I am seeing in FF on a Mac.
Could you please clear the cache, check again and get back to us.
Best regards,
VictoriaHi WolfgangEmmer,
https://cl.ly/5bffc8b13692 This looks ok now. Please check.
Best regards,
VictoriaJanuary 23, 2019 at 5:08 pm in reply to: How to edit Latest News widget [with Child Theme]? #1057819Hi djsparks,
Well, you’ll need to modify the code of the avia_newsbox widget. There is no easy snippet that can do that, unfortunately.
If you need further assistance please let us know.
Best regards,
VictoriaJanuary 23, 2019 at 5:03 pm in reply to: Enfold Child für "Enfold 2017" funktioniert nicht?! #1057816Hi NOW-DESiGNS,
https://cl.ly/56c6f24911d8 There seems to be error in JavaScript. Please disable JavaScript merging and let us check again.
Best regards,
VictoriaJanuary 23, 2019 at 5:00 pm in reply to: Easy Slider mobile devices – place caption below images #1057812Hey JOT,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
@media only screen and (max-width: 767px) { .caption_bottom .slideshow_caption .slideshow_inner_caption { bottom: 55px; min-height: 50px; padding: 0; } .avia-caption-content p { background: #202020 !important; padding: 5px; } }If you need further assistance please let us know.
Best regards,
VictoriaJanuary 23, 2019 at 4:53 pm in reply to: Instagram widget not working and Removing "powered by Enfold WordPress Theme" #1057807Hi edge513,
Could you please clear the cache, check again and get back to us.
Best regards,
VictoriaHi farzanahmed,
Can you please make a small screencast of the issue?
Best regards,
VictoriaHi Sietskedehaan,
Can you disable caching and minification for now?
Best regards,
VictoriaJanuary 23, 2019 at 4:45 pm in reply to: Enfold : Unexpected category thumbnail on filtered shop page. #1057801Hi Shoko,
Here is a thread for you to consider
https://wordpress.stackexchange.com/questions/283864/hide-woocommerce-child-categories-on-category-pageIf you need further assistance please let us know.
Best regards,
VictoriaHi Rob,
No, we don’t need China. The images load with animation on my end.
Best regards,
VictoriaHi bobjonesdesigns,
https://cl.ly/90fe8af4d690 It goes in the text field below.
If you need further assistance please let us know.
Best regards,
VictoriaHi HeikoAlexander,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
Best regards,
VictoriaHi fensor2,
Please, post a screenshot of what it looks like on your end.
Best regards,
VictoriaJanuary 23, 2019 at 4:24 pm in reply to: Updating to Enfold 4.5 and validating Personal Token #1057788Hi Heyro-1996 ,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaJanuary 23, 2019 at 4:23 pm in reply to: input form field's height cutoff on Apple products #1057787Hi hostworks,
The css we give you does not work, because the form is loaded in the iframe and so it has its own css loaded with it. You might want to use JavaScript to change the css.
Unfortunately, this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
Victoria -
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