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January 25, 2019 at 6:12 pm in reply to: Page update issue #1058834

Victoria
Inactive Moderator

Hi EarlW,

Thank you.

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Could you please enable the Advanced Layout Builder debug mode. Here is how to do it:
https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

Most of the time it happens when there is ah html tag unclosed.

Best regards,
Victoria

January 25, 2019 at 6:09 pm in reply to: Maps Not Working #1058833

Victoria
Inactive Moderator

Hi elblogdelseo,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 25, 2019 at 6:09 pm in reply to: Maps Not Working #1058832

Victoria
Inactive Moderator

Hi envisageiam,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 25, 2019 at 6:08 pm in reply to: google maps displays development purposes #1058831

Victoria
Inactive Moderator

Hi pannosk,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 25, 2019 at 6:07 pm in reply to: Homepage and sub pages have different header effects #1058829

Victoria
Inactive Moderator

Hi LAMAviation,

You’re welcome. Please, let us know if you need any more help.

Best regards,
Victoria

January 25, 2019 at 5:28 pm in reply to: Can't update Enfold Theme #1058821

Victoria
Inactive Moderator

Hi kgalatz,

Here are some threads to consider:

problem update 4.5 failed

Error with updating theme

If you need further assistance please let us know.
Best regards,
Victoria

January 25, 2019 at 5:27 pm in reply to: Font problem #1058820

Victoria
Inactive Moderator

Hi AuroraArcus,

https://cl.ly/17cc30d1f4e5 It shows up fine now when I click the link learn more from FB.

Please check.

Best regards,
Victoria

January 25, 2019 at 5:23 pm in reply to: Reduce Icon Grid height (vertical spacing) #1058818

Victoria
Inactive Moderator

Hi check-t,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 25, 2019 at 5:23 pm in reply to: Keeping photo size in grid row #1058817

Victoria
Inactive Moderator

Hey phausner,

The photo has to have a square shape to be able to fill the space, its aspect ratio does not let the image fill the space now.

Best regards,
Victoria

January 25, 2019 at 5:20 pm in reply to: Google Maps #1058815

Victoria
Inactive Moderator

Hi Symbion7,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

January 25, 2019 at 5:14 pm in reply to: Menu highlight in flyout menu #1058810
Victoria
Inactive Moderator
Hi NoraGTS,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_av-overlay-side-classic #top #wrap_all .av-burger-overlay #av-burger-menu-ul .current_page_item > a {
  color: red;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 25, 2019 at 5:11 pm in reply to: Enfold : Unexpected category thumbnail on filtered shop page. #1058806
Victoria
Inactive Moderator
Hi Shoko,

Thank you for that.

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria
- This reply was modified 6 years, 3 months ago by Victoria.
January 25, 2019 at 5:07 pm in reply to: Menu coloring #1058805
Victoria
Inactive Moderator
Hey Brian,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.header-scrolled .sub-menu a .avia-menu-text {
    color: #ccc;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 25, 2019 at 5:01 pm in reply to: Gallery Problem #1058802

Victoria
Inactive Moderator

Hey lamenezes,

Wordpress and the theme create thumbs when you upload images.

Here is an article for you
https://mythemeshop.com/blog/how-to-prevent-wordpress-from-generating-image-sizes

Best regards,
Victoria

January 25, 2019 at 5:00 pm in reply to: Enfold Accordion Slider Image Gallery doesn't display image title in lightbox #1058801

Victoria
Inactive Moderator

Hey holodyn,

Yes, you have titles on hover, but the images do not have titles and the image titles are the ones the lightbox normally shows.

Best regards,
Victoria

January 25, 2019 at 4:56 pm in reply to: Google font weight #1058796

Victoria
Inactive Moderator

Hi yannickokken,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

January 25, 2019 at 1:30 pm in reply to: Header – Logo #1058708

Victoria
Inactive Moderator

Hi Daniel,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

January 25, 2019 at 1:26 pm in reply to: Fullscreen Slider Video shows static image on iPad #1058704

Victoria
Inactive Moderator

Hi Andy,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 25, 2019 at 12:58 pm in reply to: Can't connect with Google Maps API #1058671

Victoria
Inactive Moderator

Hi Dave,

Best regards,
Victoria

January 25, 2019 at 12:55 pm in reply to: Problem between a computer and a smartphone #1058669
Victoria
Inactive Moderator
Hi edwinbaes,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
 @media only screen and (min-width: 480px) and (max-width:767px) {
     .responsive #top.home #wrap_all .av-flex-cells .no_margin .flex_cell_inner {
        padding-top: 20vw;
    }
 }

@media only screen and (max-width: 479px) {
    .responsive #top.home #wrap_all .av-flex-cells .no_margin .flex_cell_inner {
        padding-top: 20vh;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 25, 2019 at 12:47 pm in reply to: After Updating Enfold – Gallery foobar #1058665

Victoria
Inactive Moderator

Hi Claudia,

Could you please give us a link to your website, we need more context to be able to help you.

Could you please attach some screenshots of the issue?

Best regards,
Victoria

January 25, 2019 at 12:47 pm in reply to: Masonry Gallery completly foobared #1058663

Victoria
Inactive Moderator

Hi Kischmi!

We cannot see the text page without credentials, we get redirected to the main page.

Could you please attach some screenshots of the issue?
Best regards,
Victoria

January 25, 2019 at 12:45 pm in reply to: Centred Header with menu positioned left and right #1058661

Victoria
Inactive Moderator

Hey StormWebDesign,

Please refer to a solution posted here in our docs

Menu

If you need further assistance please let us know.
Best regards,
Victoria

January 25, 2019 at 12:42 pm in reply to: Salon Booking #1058659

Victoria
Inactive Moderator

Hi Harm,

Best regards,
Victoria

January 25, 2019 at 12:38 pm in reply to: error when having added font #1058656

Victoria
Inactive Moderator

Hey badoes,

Can you tell us how are you adding the font and where are you getting the error? I see nothing in your functions.php.

Best regards,
Victoria

January 25, 2019 at 12:35 pm in reply to: CSS file merging and compression #1058651

Victoria
Inactive Moderator

Hi servicedock,

Here is a thread for you to consider

Enfold – CSS & Javascript Merging and Compression not working

If you need further assistance please let us know.
Best regards,
Victoria

January 25, 2019 at 12:33 pm in reply to: TranslatePress not working after last Enfold update #1058650

Victoria
Inactive Moderator

Hi KevinWijnbergen,

Can you please be more specific on how it is not working for you. How to reproduce the issue?

Best regards,
Victoria

January 25, 2019 at 12:30 pm in reply to: Enfold, saving but not saving – URGENT – THX #1058648

Victoria
Inactive Moderator

Hey Lexa_Dryke,

You need to check your server configuration and wp-content/uploads folder permissions. And have the PHP ZipArchive Extension enabled on your server.

Best regards,
Victoria

January 25, 2019 at 12:25 pm in reply to: set custom product #1058642

Victoria
Inactive Moderator

Hey soupforest,

Well, the second link is a product built with the Advanced Layout Builder, this allows the use of most of the Advanced Layout Builder elements to build products. On top is the “Image with Hotspots” element.

But when you chose to build products with the Advanced Layout Builder you need to add all elements yourself, even add to cart button and description tabs. All these are available here:

Best regards,
Victoria

January 25, 2019 at 12:20 pm in reply to: galery description background to short #1058639

Victoria
Inactive Moderator

Hey nadjak77,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria
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Posts

Viewing 30 posts - 19,321 through 19,350 (of 38,331 total)

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