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Hi marcjetten,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi smarta-brett,
We do not see any screenshots in the thread and by commenting the thread you’ve been keeping it updated and it was being put to the end of the queue and so we could not get to it.
Glad you worked out a solution for yourself. Next time please wait for the moderators reply if you need help.
Best regards,
VictoriaHi c_srishti,
Which browser are you using?
Try using ctrl+f5.
Best regards,
VictoriaHey c_srishti,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHey heiratenmitstil,
If the code above does not work for you, you might want to consider using a plugin like
We do have the documentation and it is being amended all the time, but not all the topics have been covered yet.
Here is the link for youIf you need further assistance please let us know.
Best regards,
VictoriaHi heiratenmitstil,
Some of our elements use the scrset for the images and so images are loaded according to the screen size, but it has not been implemented in all elements. The devs have been focusing on changes in the Envato API and making the theme compatible with Gutenberg.
You can try using a plugin like
If you need further assistance please let us know.
Best regards,
VictoriaFebruary 3, 2019 at 3:19 pm in reply to: logo error after opening the website link in Instagram #1062237Hey claudiapp,
Best regards,
VictoriaFebruary 3, 2019 at 3:16 pm in reply to: Form styling issue in custom header widget – Hopefully a simple CSS fix? #1062236Hi stratix,
Glad you got most of it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHi Jeepkid99,
Here is a thread for you to consider
If you need further assistance please let us know.
Best regards,
VictoriaHey heiratenmitstil,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
@media only screen and (max-width: 767px) { #top #media_gallery-2 .gallery .gallery-item { width: 28vw; height: 28vw; margin-top: 0; } } @media only screen and (min-width: 768px) and (max-width: 1024px){ #top #media_gallery-2 .gallery .gallery-item { width: 50px; height: 50px; margin-top: 0; } }If you need further assistance please let us know.
Best regards,
VictoriaFebruary 3, 2019 at 2:44 pm in reply to: Change to ASC order by date in the specific taxonomy archive pages #1062230Hey Koji,
Please refer to a solution posted here
https://wordpress.stackexchange.com/a/39818If you need further assistance please let us know.
Best regards,
VictoriaFebruary 3, 2019 at 2:42 pm in reply to: contact form autoresponder: is it possible to include links? #1062229Hi Extreme Cabarete,
Copy the following snippet in functions.php and modify HTML template to your need.
If you need further assistance please let us know.
Best regards,
VictoriaFebruary 3, 2019 at 2:41 pm in reply to: A problem on shop page translation – using WooCommerce on Enfold theme #1062228Hey francoraffaella,
Could you please attach some screenshots of the issue?
Could you please give us a link to your website, we need more context to be able to help you.
Best regards,
VictoriaHi Anton,
Could you please attach some screenshots of the issue?
The tab section seems to look and work fine on my end.
Best regards,
VictoriaFebruary 3, 2019 at 2:38 pm in reply to: Clean GTM implemantation via child themes functions.php #1062225Hey P3T3R_0ne,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Are there any errors in the JavaScript console?
Best regards,
VictoriaHi sublime5o,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
#section-01 div[data-size="featured"] { background-color: #fff; }If you need further assistance please let us know.
Best regards,
VictoriaHey Daniela,
Could you please attach some screenshots of the issue?
https://cl.ly/a556af4ff9d1 The tab section seems to look and function well on my end.
Best regards,
VictoriaFebruary 3, 2019 at 2:29 pm in reply to: How Do You Move the Author and Date Byline to The Top of a Post Page? #1062222Hi targetzero,
Please refer to a solution posted here
https://kriesi.at/support/topic/move-date-and-author-meta-to-under-title/If you need further assistance please let us know.
Best regards,
VictoriaHi limedrop,
https://cl.ly/49a7b0eb7cdc The datepicker is working on my end. Did you manage to get it working on your end?
Could you please attach some screenshots of the issue?
Best regards,
VictoriaFebruary 3, 2019 at 2:21 pm in reply to: Layout of newspages in differtent languages with WPML is not the same #1062219Hi creatorke,
Credentials did not work for me. Could you please update the credentials?
Please go to the Theme options > Blog layout and check the settings for both languages. They should be the same.
Best regards,
VictoriaHi digichichi,
Basilis meant removing the redirect. Please remove it.
Best regards,
VictoriaHey jeroenvandessel,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
@media only screen and (min-width:1024px){ #header .six.units { width: 805px !important; } }If you need further assistance please let us know.
Best regards,
VictoriaFebruary 1, 2019 at 11:37 pm in reply to: Changing dropdown selection in contact form from a button #1061777Hey JenniferLynn84,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VictoriaHi compana,
We need to see the actual css and html to be able to propose a solution for you. Please get back to us when you get the website to some testing server.
Best regards,
VictoriaHey ruffidea,
What changes are you trying to make?
Could you please attach a mockup of what you’re trying to achieve?
Best regards,
VictoriaHi robertoKM,
Can you disable caching and minification for now?
Best regards,
VictoriaFebruary 1, 2019 at 11:29 pm in reply to: Enfold masonry gallery – disable caption excerpt (mobile phone only) #1061771Hey sheilaregan,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
@media only screen and (max-width: 767px) { .av-masonry-entry .av-masonry-entry-title + .av-masonry-entry-content { display: none; } }If you need further assistance please let us know.
Best regards,
VictoriaHey carmen,
Yes, you can use this plugin. A lot of our customers are using this plugin.
If you need further assistance please let us know.
Best regards,
VictoriaHey Gilesamc,
Yes, it is ok. Are there any issues at this point?
Best regards,
VictoriaHey Karsten,
You need to go to your ThemeForest account and download the theme there.
Best regards,
Victoria -
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