You searched for - Support | Kriesi.at - Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 19,021 through 19,050 (of 38,331 total)

← 1 2 3 … 634 635 636 … 1,276 1,277 1,278 →

Author

Posts
February 7, 2019 at 10:48 pm in reply to: Switch Image overlay effect to no overlay -> overlay #1064327

Victoria
Inactive Moderator

Hi restube,

Can you remove the effect that you added and we’ll try to offer a solution for you?

Best regards,
Victoria

February 7, 2019 at 10:47 pm in reply to: Unable to show contact form title on page #1064326

Victoria
Inactive Moderator

Hi Antonio,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Also, could you please enable the Advanced Layout Builder debug mode. Here is how to do it:
https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

I want to try to make a test page using the shortcode and see if it happens there too.
Best regards,
Victoria

February 7, 2019 at 10:43 pm in reply to: Sub Menu Will Not Stick #1064325

Victoria
Inactive Moderator

Hi ariane1001,

Thank you.

It does not stick on my machine either. I reported the issue to our devs. They’ll work on it as soon as they can.

If you need further assistance please let us know.
Best regards,
Victoria

February 7, 2019 at 10:22 pm in reply to: Slider Image quality #1064319

Victoria
Inactive Moderator

Hi symx,

Here is an article for you to consider

4 Key WordPress Image Optimization Tips

If you need further assistance please let us know.
Best regards,
Victoria

February 7, 2019 at 10:20 pm in reply to: Erhöhter Spam über Kontaktformular trotz «Captcha darstellen» #1064318

Victoria
Inactive Moderator

Hi Marco,

You can complement that plugin with one of these
https://colorlib.com/wp/wordpress-anti-spam-plugins/

If you need further assistance please let us know.
Best regards,
Victoria

February 7, 2019 at 10:16 pm in reply to: Post Navigation for a post type #1064317

Victoria
Inactive Moderator

Hey rstalfoort,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

February 7, 2019 at 10:15 pm in reply to: How to change the product default "Sort Order" to date? #1064316

Victoria
Inactive Moderator

Hi kagitvs,

https://cl.ly/672a8fe64cf4 It moved to the customizer as of a few versions of WooCommerce.

If you need further assistance please let us know.
Best regards,
Victoria

February 7, 2019 at 10:13 pm in reply to: How to Disable Frontend Admin Bar "Edit" Link from Opening New Tab #1064315

Victoria
Inactive Moderator

Hi Manny Rodrigues,

Thank you for your input. Our devs will have a look at it.

Best regards,
Victoria

February 7, 2019 at 6:27 pm in reply to: Portfolio Grid 2 columns jumping to 1 at certain resolutions. #1064244

Victoria
Inactive Moderator

Hey Birdster,

They seem to do so at 767px but it’s normal responsive behavior. If it’s not the same on your end, could you please attach some screenshots of the issue and tell us which screen sizes are not working for you?

Best regards,
Victoria

February 7, 2019 at 6:24 pm in reply to: Contact form #1064242

Victoria
Inactive Moderator

Hey ideasbyeb,

Please refer to a solution posted here
https://kriesi.at/support/topic/add-custom-name-to-contact-form-autoresponder/#post-322141

If you need further assistance please let us know.
Best regards,
Victoria

February 7, 2019 at 6:19 pm in reply to: Blog Post on Blog Page showing / beside date – how to remove? #1064240
Victoria
Inactive Moderator
Hi tapintoit,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.post-meta-infos .text-sep.text-sep-date {
    display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 7, 2019 at 6:15 pm in reply to: Background image in Alternate Content disappers after activation CSS-aggregation #1064238

Victoria
Inactive Moderator

Hi Metasequ0ia,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 7, 2019 at 6:13 pm in reply to: Tabs – Posts #1064237

Victoria
Inactive Moderator

Hi Mike,

You’re right, tab content is not dynamic, it has to be added manually. The kind of functionality that you need is not available in the theme out of the box, unfortunately.

Best regards,
Victoria

February 7, 2019 at 6:08 pm in reply to: Slideshow and Portfolio #1064234

Victoria
Inactive Moderator

Hi Ingo,

Enfold works with php7.2 and should work with php7.3 too. Enfold has its own builder.

Here are the docs for you:

Intro to layout builder

If you need further assistance please let us know.
Best regards,
Victoria

February 7, 2019 at 6:06 pm in reply to: Enfold compatibility with php 7.2 #1064230

Victoria
Inactive Moderator

Hi bauchope,

We do not update the Layer Slider code ourselves, hopefully, the plugin devs will make an update soon.

You can write to the Layer Slider support too.

Best regards,
Victoria

February 7, 2019 at 6:04 pm in reply to: Override single product template by using enfold builder #1064228

Victoria
Inactive Moderator

Hi Clément,

You can build products with the Advanced Layout Builder.

But in this case, you get the clean slate and will need to add the elements using the Advanced Layout Builder.

Best regards,
Victoria

February 7, 2019 at 6:02 pm in reply to: Grid section: background image with parallax #1064225

Victoria
Inactive Moderator

Hi zamappano,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

February 7, 2019 at 5:59 pm in reply to: Menu left logo centered search icon right #1064223

Victoria
Inactive Moderator

Hi Zeezou,

Which screen size are we talking about now? Did you remove the search? Please, add the search so that we can see where it is now.

Best regards,
Victoria

February 7, 2019 at 5:55 pm in reply to: Portfolio grid alignment #1064222

Victoria
Inactive Moderator

Hey Lara,

Best regards,
Victoria

February 7, 2019 at 5:51 pm in reply to: WooCommerce Product Page Display Error #1064221

Victoria
Inactive Moderator

Hi jack000486,

Yes, they don’t have the edit tab. They pull the info from the product and do not have settings to be adjusted.

I have it the same way on my end.

If you need further assistance please let us know.
Best regards,
Victoria

February 7, 2019 at 5:49 pm in reply to: Change Title on portfolio filters #1064220

Victoria
Inactive Moderator

Hi jomo5280,

No, it will not work like that. It uses categories for sorting.

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

February 7, 2019 at 5:46 pm in reply to: Lost header transparency on mobile devices #1064218

Victoria
Inactive Moderator

Hi BYourLord,

Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

Can you disable caching and minification for now?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 7, 2019 at 5:44 pm in reply to: margin left on wider color section #1064216

Victoria
Inactive Moderator

Hi Peter,

You can set the padding in % or vw like 10vw (view width) and the padding will be dynamic, you just need to experiment to work out the value that works for you.

If you need further assistance please let us know.
Best regards,
Victoria

February 7, 2019 at 5:38 pm in reply to: logo error after opening the website link in Instagram #1064211

Victoria
Inactive Moderator

Hi claudiapp,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

February 7, 2019 at 5:34 pm in reply to: Enfold mobile menu not displaying #1064209
Victoria
Inactive Moderator
Hi connect4consulting,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:767px){
    .home #av_section_2 .entry-content-wrapper.clearfix {
        display: flex;
        flex-direction: column-reverse;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 7, 2019 at 5:28 pm in reply to: Perfect Grid masonry layout for archive pages? #1064202

Victoria
Inactive Moderator

Hey Buro Staal,

Here is a thread for you to consider

How to change category, tag, archive, etc pages to look like avia masonry grid?

If you need further assistance please let us know.
Best regards,
Victoria

February 7, 2019 at 5:26 pm in reply to: Some problem #1064197

Victoria
Inactive Moderator

Hi pddcoms,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 7, 2019 at 5:26 pm in reply to: using different logos on individual pages – old php solution no longer works #1064196

Victoria
Inactive Moderator

Hi Charl,

Best regards,
Victoria

February 7, 2019 at 5:22 pm in reply to: Enfold problems with multiple text boxes #1064194

Victoria
Inactive Moderator

Hi Lovrov,

Best regards,
Victoria

February 7, 2019 at 5:19 pm in reply to: problems with Envato private token #1064190

Victoria
Inactive Moderator

Hi drfingerless,

Please make a full website backup and reupdate the theme via FTP.

If you need further assistance please let us know.
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 19,021 through 19,050 (of 38,331 total)

← 1 2 3 … 634 635 636 … 1,276 1,277 1,278 →