You searched for - Support | Kriesi.at - Premium WordPress Themes

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February 17, 2019 at 9:16 pm in reply to: Bit Ninja! #1068011

Victoria
Inactive Moderator

Hey Mark,

I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

February 17, 2019 at 9:10 pm in reply to: Sidebar Widget Button Font Color #1068006
Victoria
Inactive Moderator
Hi Valerie,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
body#top .main_color .widget .avia-button-wrap.avia-button-center a {
  color: #fff;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 17, 2019 at 9:09 pm in reply to: no edit or viewing afater update #1068005

Victoria
Inactive Moderator

Hi jdevoll,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

February 17, 2019 at 9:08 pm in reply to: no edit or viewing afater update #1068004

Victoria
Inactive Moderator

Hi jdevoll,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

February 17, 2019 at 9:08 pm in reply to: no edit or viewing afater update #1068003

Victoria
Inactive Moderator

Hi jdevoll,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

February 17, 2019 at 9:05 pm in reply to: Enfold Licence doesn't work #1068000

Victoria
Inactive Moderator

Hey marcoricci76,

Please check the docs on the issue

Theme Registration

If you need further assistance please let us know.
Best regards,
Victoria

February 17, 2019 at 8:47 pm in reply to: How do I remove the comments and post date from the blog post widget #1067991
Victoria
Inactive Moderator
Hi yifatcohen,

Those settings are affecting the single post display not the post grid.

I am not seeing the “read more” button that you wanted to adjust, did you have it removed?

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
 .html_elegant-blog .avia-content-slider .slide-meta {
    display: none;
 }
```
If you need further assistance please let us know.

Best regards,
Victoria
February 17, 2019 at 8:45 pm in reply to: Website Not Responsive #1067990

Victoria
Inactive Moderator

Hey bridgeway04,

Best regards,
Victoria

February 17, 2019 at 8:41 pm in reply to: Removal of WPML Flags from Top Bar #1067989
Victoria
Inactive Moderator
Hi beverlystone,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.avia_wpml_language_switch.avia_wpml_language_switch_extra {
  display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 17, 2019 at 8:38 pm in reply to: Update 4.5: Kriesi Examplepictures in Site, as a link to kriesi.at #1067988

Victoria
Inactive Moderator

Hi AB,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 17, 2019 at 8:37 pm in reply to: Update Enfold Theme past 4.5 #1067987

Victoria
Inactive Moderator

Hey stittj,

In this case, it is better to have a test server where you attempt an update and discover any issues there should there be any.

Here is the full breakdown of the steps you can take to get the website updated:

problem update 4.5 failed

Error with updating theme

If you need further assistance please let us know.
Best regards,
Victoria

February 17, 2019 at 8:34 pm in reply to: Navigation #1067986
Victoria
Inactive Moderator
Hi vinayb,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.container.av-logo-container {
  padding: 0;
}
div .logo {
  padding-left: 15px;
}
.av-main-nav li {
  min-width: 15vw;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 17, 2019 at 8:29 pm in reply to: An error occurred while updating Enfold: Download failed. Forbidden #1067983

Victoria
Inactive Moderator

Hi steghini,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 17, 2019 at 8:26 pm in reply to: Keyboard focus / toggling on the accordion element #1067980

Victoria
Inactive Moderator

Hi julie_ferrand,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

I will forward this as a feature request, but it won’t be implemented any soon.

Best regards,
Victoria

February 17, 2019 at 8:24 pm in reply to: Page refresh needed to show widget – Ajax / JS load issue? #1067978

Victoria
Inactive Moderator

Hey coer,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

February 17, 2019 at 8:23 pm in reply to: Mobile menu doesn't collapse after click #1067977

Victoria
Inactive Moderator

Hi ThomSchu,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 17, 2019 at 8:20 pm in reply to: No posts have been displayed in some categories and tags. HELP #1067976

Victoria
Inactive Moderator

Hey Konstantin,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 17, 2019 at 8:18 pm in reply to: Need menu to show 2 levels of hierarchy #1067975

Victoria
Inactive Moderator

Hey Sara,

You might want to use a menu plugin to achieve this kind of menu highlighting. It is possible to build the menu with Enfold like this, but child pages might not be highlighted properly.

https://athemes.com/collections/best-wordpress-menu-plugins/

Best regards,
Victoria

February 17, 2019 at 8:16 pm in reply to: Problem with enfold #1067973

Victoria
Inactive Moderator

Hey minogig,

Could you please attach some screenshots of the issue?

This normally happens when there is an unclosed html tag on the page. Please check for that.

Best regards,
Victoria

February 17, 2019 at 8:15 pm in reply to: The Google Analytics tracking code on your site looks malformed #1067972

Victoria
Inactive Moderator

Hi FayeMcC,

Best regards,
Victoria

February 17, 2019 at 8:09 pm in reply to: Enfold 4.5.4. does not show masonry_gallery in the events calendar #1067970

Victoria
Inactive Moderator

Hi digiplace,

So which version are you running now?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 17, 2019 at 7:35 pm in reply to: Avia builder not loading in Enfold 2017 demo pages #1067961

Victoria
Inactive Moderator

Hey guidogrugnola,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 17, 2019 at 7:34 pm in reply to: Lightbox image size on Single image #1067960

Victoria
Inactive Moderator

Hi Roger,

This is totally on the plugins side, Enfold does not weigh in here. You might want to check plugins’ docs for a possible setting or configuration.

Best regards,
Victoria

February 17, 2019 at 7:31 pm in reply to: HTTP ERROR 500 #1067955

Victoria
Inactive Moderator

Hey SchuitemaGroup,

You should be running at least php5.6.3 for the code to work properly. Please consider upgrading your php version.

https://kriesi.at/support/topic/fatal-error-54/

Best regards,
Victoria

February 17, 2019 at 7:30 pm in reply to: Transparent Main Content or Section #1067953

Victoria
Inactive Moderator

Hey aarensan,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

You can have a parallax color section. You set the image you need to be the background and the page will scroll over it.

Here are the docs for you:

Color Section

Best regards,
Victoria

February 17, 2019 at 7:28 pm in reply to: Envato Token – Explanation not found #1067951

Victoria
Inactive Moderator

Hey jeroenvandessel,

Here is the correct link

Theme Registration

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 17, 2019 at 7:25 pm in reply to: Preloader bug? #1067950

Victoria
Inactive Moderator

Hi realisedesign,

Best regards,
Victoria

February 17, 2019 at 7:22 pm in reply to: Widget Enfold Mailchimp newsletter signup not work #1067948

Victoria
Inactive Moderator

Hi osukaru,

There might be a conflict between the themes’ widget and the Mailchimp for WooCommerce plugin. Please disable the plugin and test the issue.

Best regards,
Victoria

February 17, 2019 at 7:12 pm in reply to: Testimonials Not Updating #1067946

Victoria
Inactive Moderator

Hi Conor,

Best regards,
Victoria

February 17, 2019 at 7:08 pm in reply to: the design of the layerslider is broken after update #1067944

Victoria
Inactive Moderator

Hey Chris_85,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 18,721 through 18,750 (of 38,331 total)

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