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February 20, 2019 at 6:45 pm in reply to: turn off tooltip animation for icongrid element #1069616

Victoria
Inactive Moderator

Hi KyriK,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

February 20, 2019 at 6:43 pm in reply to: HTML Markups and no preview #1069615

Victoria
Inactive Moderator

Hi Jeanne,

Do you mean it is all working fine now or do you need more help?

Best regards,
Victoria

February 20, 2019 at 6:40 pm in reply to: Bilder doppelt verlinkt #1069614

Victoria
Inactive Moderator

Hey rme-enfold,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 20, 2019 at 5:57 pm in reply to: Blurry text on Chrome #1069587

Victoria
Inactive Moderator

Hi Crimson-Guard,

https://cl.ly/91b24ffb260f Looks good in Chrome on a Mac.

If you need further assistance please let us know.
Best regards,
Victoria

February 20, 2019 at 5:55 pm in reply to: Enfold problems with multiple text boxes #1069584

Victoria
Inactive Moderator

Hi Lovrov,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 20, 2019 at 5:54 pm in reply to: Bug: Timeline (Avia Layout Architekt) #1069582

Victoria
Inactive Moderator

Hi lzeuner,

https://cl.ly/220f01ba6f2f I switched the editor to the Classic editor, please remove the timeline and build it again.

Best regards,
Victoria

February 20, 2019 at 5:45 pm in reply to: Problem on Page do not have a pagination #1069575

Victoria
Inactive Moderator

Hi Yoursefzade,

I understand, but it is definitely a plugin conflict.

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Also, please show us what you have in your .htaccess.

Best regards,
Victoria

February 20, 2019 at 5:43 pm in reply to: currently unable to handle this request. HTTP ERROR 500 after installing theme #1069571

Victoria
Inactive Moderator

Hey AsmaTwindi,

Can you please check server log for error?

Which version of php are you running?

Best regards,
Victoria

February 20, 2019 at 5:42 pm in reply to: Top Menu all contents are not showing. #1069569
Victoria
Inactive Moderator
Hi sovik_rc,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.avia-safari #top .avia-content-slider-inner .slide-entry-wrap {
    -webkit-perspective: 0 !important;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 20, 2019 at 5:37 pm in reply to: Error "The post you are looking for is not available" when previewing home page #1069563

Victoria
Inactive Moderator

Hi peggyeddleman,

Best regards,
Victoria

February 20, 2019 at 1:27 pm in reply to: Version of LayerSlider #1069448

Victoria
Inactive Moderator

Hi BoXstA,

How are you updating the theme? Please try re-uploading a fresh copy over FTP and removing all old files.

You can deactivate the Layer Slider by following this article if you’re not using it:

Advanced Layerslider

If you need further assistance please let us know.
Best regards,
Victoria

February 20, 2019 at 1:23 pm in reply to: Default Editor: Featured image showing at top of post #1069447

Victoria
Inactive Moderator

Hey Leslie,

Yes, it is possible to switch to the Default editor, just now it’s called the Classic editor and it works the same as before. Please try using it.

Best regards,
Victoria

February 20, 2019 at 1:18 pm in reply to: Keep two columns side by side in mobile #1069445

Victoria
Inactive Moderator

Hey Lucy,

Which elements are you referring to? The image will be too small and the text will be hard to read in the portrait mode on mobile devices.

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

February 20, 2019 at 1:14 pm in reply to: Change caption container background and text color in easy slider #1069443

Victoria
Inactive Moderator

Hi quito01,

Best regards,
Victoria

February 20, 2019 at 1:13 pm in reply to: Blog Comments – Terms and Conditions checkbox is in different location #1069442
Victoria
Inactive Moderator
Hi Kristina,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top input[type="checkbox"] {
    height: 16px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 20, 2019 at 1:10 pm in reply to: Avia not showing on edit page #1069440

Victoria
Inactive Moderator

Hi sg85mang,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 20, 2019 at 1:10 pm in reply to: Social Media icons on Mobile menu #1069439

Victoria
Inactive Moderator

Hi KenMarshall,

https://cl.ly/f618a7098c9d We do not see anything in private.

Here is a thread for you to consider
https://kriesi.at/support/topic/social-icons-in-mobile-menu-3/

If you need further assistance please let us know.
Best regards,
Victoria

February 20, 2019 at 1:08 pm in reply to: enfold files not loading #1069438

Victoria
Inactive Moderator

Hi sundara88,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

February 20, 2019 at 1:07 pm in reply to: Yith Booking plugin #1069435

Victoria
Inactive Moderator

Hi Dan,

Today it is the third thread with the issue. I am closing this one as a duplicate. Please, don’t make multiple threads with the same issue.

Best regards,
Victoria

February 20, 2019 at 1:01 pm in reply to: Woocommerce short description limit #1069434
Victoria
Inactive Moderator
Hi Zak,

Here is the code you can put in your funtions.php
```
add_filter('woocommerce_short_description','avia_change_wc_description', 10, 1);
function avia_change_wc_description($length)
{
   $length = 100;
   return $length;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 20, 2019 at 12:57 pm in reply to: Blog page #1069433

Victoria
Inactive Moderator

Hi Anj27,

Best regards,
Victoria

February 20, 2019 at 12:53 pm in reply to: not clickable on mobile #1069432

Victoria
Inactive Moderator

Hi yampieters,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 20, 2019 at 12:51 pm in reply to: Fontello Icons Stopped Working #1069429

Victoria
Inactive Moderator

Hi cpetroff1321,

Please rename the icons file that you uploaded and upload again, the name now is causing conflict.

Best regards,
Victoria

February 20, 2019 at 12:43 pm in reply to: Masonry Gallery – Lightbox and load more images #1069427

Victoria
Inactive Moderator

Hey wacky32,

This is the way any gallery functions, it cannot show more images since JavaScript knows only of the images loaded. If it does not work for you, you can try using a different gallery or load more images at once.

Best regards,
Victoria

February 20, 2019 at 12:37 pm in reply to: Avia layout builder not working in The Events Calendar #1069424

Victoria
Inactive Moderator

Hi welswebmaster,

Thank you for that. I see the button appearing in the preview but not on the event itself. I’ll ask my colleagues to have a look.

Best regards,
Victoria

February 20, 2019 at 11:01 am in reply to: How can i change the footer style to full size container (it is not pre-sale question, bcz i didnt found the place for write questions in your forum) #1069390

Victoria
Inactive Moderator

Hi shinegeo,

Best regards,
Victoria

February 20, 2019 at 10:58 am in reply to: How can change Header and Footer Style? Totally i have 3 doubts? #1069386

Victoria
Inactive Moderator

Hey!

Regards,
Victoria

February 20, 2019 at 10:55 am in reply to: Yith Booking plugin #1069384

Victoria
Inactive Moderator

Hey alwaysrome,

Can you tell a bit more in detail what needs to be adjusted here?

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

February 20, 2019 at 10:52 am in reply to: Can't #1069379

Victoria
Inactive Moderator

Hi Oliver,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

February 20, 2019 at 10:50 am in reply to: scrolling not jumping #1069376

Victoria
Inactive Moderator

Hey Tom,

Do you have an example on some website so that we can understand better what you what you’re trying to achieve?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 18,571 through 18,600 (of 38,331 total)

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