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March 1, 2019 at 11:36 am in reply to: WooCommerce Add to Cart "loading" sequence on another element. #1073054

Victoria
Inactive Moderator

Hi Arthapignet,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

March 1, 2019 at 11:34 am in reply to: Trying to add caption or title overlay to content slider images #1073051

Victoria
Inactive Moderator

Hi bluesbrush,

Thank you for clarifying. I went to check the page again and it seems to be removed. Did you find what you were looking for?

Best regards,
Victoria

February 26, 2019 at 8:24 pm in reply to: Envato Personal Token #1071967

Victoria
Inactive Moderator

Hi Alex,

You need to create individual tokens for the website. The name can be the same but the licenses are different.

Best regards,
Victoria

February 26, 2019 at 8:23 pm in reply to: Updating to Enfold 4.5 and validating Personal Token #1071965

Victoria
Inactive Moderator

Hi ashleyknow,

Best regards,
Victoria

February 26, 2019 at 8:20 pm in reply to: Anfänger CSS Frage: Mehrere Spalten, unterschiedliche Textlänge, Kontakt-Button #1071959
Victoria
Inactive Moderator
Hi MP_EasySales,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#av_section_7 .avia-button-wrap.avia-button-center {
  padding: 20px 0;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 26, 2019 at 8:15 pm in reply to: How to add meta tags? #1071956

Victoria
Inactive Moderator

Hi marko7,

You can disable and delete that plugin if it gives you trouble and use some other security plugin.

If you need further assistance please let us know.
Best regards,
Victoria

February 26, 2019 at 8:13 pm in reply to: Failed to load resource: the server responded with a status of 500 #1071954

Victoria
Inactive Moderator

Hey ibet688,

Can you please check server log for error?

I am not seeing the black screen.

Best regards,
Victoria

February 26, 2019 at 8:11 pm in reply to: Update error: An error occurred while updating Enfold: Download failed. Problem #1071951

Victoria
Inactive Moderator

Hey PetraMartin,

Which version are you running right now?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 26, 2019 at 8:09 pm in reply to: Banner Photo #1071950

Victoria
Inactive Moderator

Hey Ichurchsolutions,

Well, you can either use a slider to just show the photo or the color section with the background.

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

February 26, 2019 at 8:08 pm in reply to: Bullet points are not showing #1071949

Victoria
Inactive Moderator

Hi ads7,

Could you please clear the cache, check again and get back to us.

If you need further assistance please let us know.
Best regards,
Victoria

February 26, 2019 at 8:06 pm in reply to: Re: Issue with Ticket #1051026 (already closed) #1071945

Victoria
Inactive Moderator

Hi havi,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

February 26, 2019 at 8:05 pm in reply to: Edit button to the left of each post missing #1071944

Victoria
Inactive Moderator

Hey tacast,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 26, 2019 at 8:04 pm in reply to: Can't Change Header Font through General Styling #1071941

Victoria
Inactive Moderator

Hi adminhcsi,

Best regards,
Victoria

February 26, 2019 at 3:16 pm in reply to: Cant update ENFOLD – Request for help. #1071833

Victoria
Inactive Moderator

Hi jeroenvandessel,

Best regards,
Victoria

February 26, 2019 at 3:14 pm in reply to: Problems with maintenance mode after update #1071832

Victoria
Inactive Moderator

Hi platin611,

Yes, thank you for your patience.

If you need further assistance please let us know.
Best regards,
Victoria

February 26, 2019 at 3:06 pm in reply to: enfold files not loading #1071825

Victoria
Inactive Moderator

Hi sundara88,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 26, 2019 at 3:05 pm in reply to: Sidebar Dimensions not working #1071824
Victoria
Inactive Moderator
Hi theoak15,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.container {
    max-width: 100%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 26, 2019 at 3:01 pm in reply to: Layerslider Popup Button Trigger Opens Slideshow Momentarily Then Closes #1071820

Victoria
Inactive Moderator

Hi WMLewis,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 26, 2019 at 2:59 pm in reply to: action_woocommerce_after_main_content stopped working #1071818

Victoria
Inactive Moderator

Hi dondela,

Thank you. Category pages are rendered with the archive.php, I see you have the archive.php in your child theme, you can make all the changes you need in there.

Best regards,
Victoria

February 26, 2019 at 2:48 pm in reply to: image title in lightbox #1071809

Victoria
Inactive Moderator

Hi czar,

Here are some threads to consider:

Showing image title in lightbox

https://kriesi.at/support/topic/lightbox-titles-captions/#post-648951

If you need further assistance please let us know.
Best regards,
Victoria

February 26, 2019 at 2:43 pm in reply to: No posts have been displayed in some categories and tags. HELP #1071806

Victoria
Inactive Moderator

Hi Konstantin,

Please find the links below.

Best regards,
Victoria

February 26, 2019 at 2:39 pm in reply to: Got Fatal error message when active theme. #1071804

Victoria
Inactive Moderator

Hi HeeHA,

Please try updating your Enfold version to the latest, the issue should be resolved.

Best regards,
Victoria

February 26, 2019 at 2:36 pm in reply to: WooCommerce Inconsistent layout display behaviour #1071800

Victoria
Inactive Moderator

Hi giorgio_betagrafic,

Best regards,
Victoria

February 26, 2019 at 2:32 pm in reply to: Registration #1071796
Victoria
Inactive Moderator
Hi Brandon Noll,

Please find credentials in private. You can give your email, we’ll update the account further.

Best regards,
Victoria
- This reply was modified 6 years, 1 month ago by Victoria.
February 26, 2019 at 2:30 pm in reply to: Icons not showing properly #1071795

Victoria
Inactive Moderator

Hi HaraldP,

Thank you for your input :)

@mvanbokkel did you get it working for you?

Best regards,
Victoria

February 26, 2019 at 2:25 pm in reply to: Masonry Gallery mess when clicking on "Mehr laden" #1071789

Victoria
Inactive Moderator

Hi Bernd,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

February 26, 2019 at 2:19 pm in reply to: New Theme Install #1071784

Victoria
Inactive Moderator

Hi Kevin,

Great progress!

Thank you for letting us know.

Keeping fingers crossed !! :)

If you need further assistance please let us know.
Best regards,
Victoria

February 26, 2019 at 2:18 pm in reply to: Some shortcodes appear in search results #1071783

Victoria
Inactive Moderator

Hi nothin7,

Please refer to solutions posted here:
https://kriesi.at/support/topic/strip-short-codes-from-products-in-search-results/

If you need further assistance please let us know.
Best regards,
Victoria

February 26, 2019 at 2:18 pm in reply to: Some shortcodes appear in search results #1071781

Victoria
Inactive Moderator

Hi nothin7,

Please refer to solutions posted here:
https://kriesi.at/support/topic/strip-short-codes-from-products-in-search-results/

If you need further assistance please let us know.
Best regards,
Victoria

February 26, 2019 at 2:12 pm in reply to: Navigation Main menu #1071777

Victoria
Inactive Moderator

Hey Iryna Lemeha,

You can set the menu on the right on any website you built a website you built with Enfold.

Here are the docs for you

Menu

If you need further assistance please let us know.
Best regards,
Victoria
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Posts

Viewing 30 posts - 18,331 through 18,360 (of 38,331 total)

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