You searched for - Support | Kriesi.at - Premium WordPress Themes

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March 3, 2019 at 7:45 pm in reply to: Icongrid text is blurry on Chrome #1074012

Victoria
Inactive Moderator

Hi Lowisoft,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

March 3, 2019 at 7:43 pm in reply to: Menu design: 4 or 5 columns #1074009

Victoria
Inactive Moderator

Hey brandgeist17,

Well, if the mega menu is not an option you might want to look for the plugin that gives you more flexible options when building the menu.

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

March 3, 2019 at 7:36 pm in reply to: change top header background color when scrolling #1074008

Victoria
Inactive Moderator

Hey Butterfly44,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

March 3, 2019 at 7:35 pm in reply to: Responsive Design for Ipads and Tablets is missing #1074006
Victoria
Inactive Moderator
Hey carTransport,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) and (max-width: 1024px){
  #top #av-layout-grid-9 .no_margin.av_one_third {
  padding: 20px !important;
  }
  #top #av-layout-grid-9 .no_margin.av_two_third {
   padding: 30px 40px 30px 10px !important;
  }
  h3.iconbox_content_title a {
    font-size: 17px;
  }
  .iconbox_content p {
        word-break: break-word;
  }
}
@media only screen and (max-width: 1024px) {
  nav.main_menu, #menu-item-search {
    display: block !important;
  }
  .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 3, 2019 at 7:27 pm in reply to: Lazy load masonry gallery #1074005

Victoria
Inactive Moderator

Hey fylatos,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you or look for a plugin :)

Best regards,
Victoria

March 3, 2019 at 7:26 pm in reply to: glassy header transparent background height #1074004

Victoria
Inactive Moderator

Hi chrishilli,

Best regards,
Victoria

March 2, 2019 at 11:04 pm in reply to: custom header widget left, logo center, custom header widget right #1073771
Victoria
Inactive Moderator
Hi theartninja,

Looks like you’ve changed the header layout already. Are you still experimenting?

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#media_image-2 {
    width: 30vw;
    float:left;
}
.container.av-logo-container {
    top: -80px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 2, 2019 at 11:00 pm in reply to: How to create an image reveal slider #1073769

Victoria
Inactive Moderator

Hey Derek,

Have you tried it? What errors are you getting?

Best regards,
Victoria

March 2, 2019 at 10:58 pm in reply to: scrolling not jumping #1073768

Victoria
Inactive Moderator

Hi gestaltraeume,

Here is a thread for you to consider
https://kriesi.at/support/topic/anchor-links-5/

If you need further assistance please let us know.
Best regards,
Victoria

March 2, 2019 at 10:57 pm in reply to: av_button shortcode not working in events #1073767

Victoria
Inactive Moderator

Hi Olivier,

Ok, please get back to us when you’re ready. Enjoy your vacation.

Best regards,
Victoria

March 2, 2019 at 10:56 pm in reply to: How to add backround image in single post, behind the featured image #1073766

Victoria
Inactive Moderator

Hi srinagasai,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

March 2, 2019 at 10:54 pm in reply to: Modal window privacy and cookie info opens in blank window without content #1073764

Victoria
Inactive Moderator

Hey ak-muc,

I replied to you in another thread about this. Please check. The content is showing up on my end.

Best regards,
Victoria

March 2, 2019 at 10:51 pm in reply to: Logo zero margin left on mobile / sticky header #1073762
Victoria
Inactive Moderator
Hey gwoeginger,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 480px) and (max-width:767px){
     .responsive .logo img {
        left: -30vw;
    }
}

@media only screen and (max-width: 479px) {
    .responsive .logo img {
        left: -100px;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 2, 2019 at 10:47 pm in reply to: Blog Excerpt not showing #1073761

Victoria
Inactive Moderator

Hi Cynthia,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 2, 2019 at 10:46 pm in reply to: HTTP Image Upload Error #1073760

Victoria
Inactive Moderator

Hi BBM,

Well, if you cannot update the theme on some of those, that’s what you will have to do, and generate the keys too, yes.

Best regards,
Victoria

March 2, 2019 at 10:43 pm in reply to: mail chimp pop up enfold – android mobile #1073759

Victoria
Inactive Moderator

Hey AuroraArcus,

Best regards,
Victoria

March 2, 2019 at 10:39 pm in reply to: Change 'overflow' setting in socket #1073756

Victoria
Inactive Moderator

Hi zimbo,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 2, 2019 at 10:38 pm in reply to: DSGVO und E-Mail Formulare #1073755

Victoria
Inactive Moderator

Hey Manfred,

No, it is not, you need to use some plugin to collect it.

Best regards,
Victoria

March 2, 2019 at 10:32 pm in reply to: How to make the Mobile font type & desktop font type same? #1073752

Victoria
Inactive Moderator

Hey swing126,

That font is not present on mobiles and if you don’t serve it from your server, it will not show up.
Do you have it on your server?

Best regards,
Victoria

March 2, 2019 at 10:28 pm in reply to: bbpress and enfold: footer is appearing as code #1073750

Victoria
Inactive Moderator

Hey victoria,

Can you please make that account admin?

Best regards,
Victoria

March 2, 2019 at 10:24 pm in reply to: Remove avia arrow from shop page #1073747

Victoria
Inactive Moderator

Hi Zak,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 2, 2019 at 10:23 pm in reply to: Hover-Effect – zoom image – do not work with lightbox link on image in 4.5.4 #1073746

Victoria
Inactive Moderator

Hi ArturBala,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 2, 2019 at 10:23 pm in reply to: Woocommerce Shop page and single page layouts #1073745
Victoria
Inactive Moderator
Hi Zak,

Yes, it can be the browser cache.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.woocommerce-product-details__short-description p {
    margin: 0;
}
#top .inner_product_header {
    padding: 5px 10px;
    min-height: 60px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 2, 2019 at 10:18 pm in reply to: Widget Abstände mobil #1073743

Victoria
Inactive Moderator

Hi Franz,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

March 2, 2019 at 10:16 pm in reply to: Fullscreen Slider – Image not displaying on iPhone #1073741

Victoria
Inactive Moderator

Hi jaredco,

Could you please clear the cache, check again and on another device, and get back to us.

Best regards,
Victoria

March 2, 2019 at 10:14 pm in reply to: Menu in Mobile version messed up #1073740
Victoria
Inactive Moderator
Hey liewss80,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.show_mobile_menu #mobile-advanced {
  background-color: #fff;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 2, 2019 at 10:12 pm in reply to: Height of layer slider not matching the screen #1073739

Victoria
Inactive Moderator

Hey mritkuma99,

What is the image height? You need to reduce it by at least 100px, maybe.

Best regards,
Victoria

March 2, 2019 at 10:10 pm in reply to: Using SVG for Main Logo – mobile view #1073737

Victoria
Inactive Moderator

Hi Webkosmonaut,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 2, 2019 at 10:09 pm in reply to: Incompatibility with PHP 7.2-please help (I am currently on 5.6) #1073735

Victoria
Inactive Moderator

Hey DianaDorell,

Which version of Enfold are you running?

Best regards,
Victoria

March 2, 2019 at 10:07 pm in reply to: Masonry Element is not displaying featured images properly #1073734

Victoria
Inactive Moderator

Hey metalbuildingoutlet,

There is no more info after the phrase “Here is the test site where we are doing the updates”, please share the test server address and credentials in private.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 18,211 through 18,240 (of 38,331 total)

← 1 2 3 … 607 608 609 … 1,276 1,277 1,278 →