You searched for - Support | Kriesi.at - Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 18,091 through 18,120 (of 38,331 total)

← 1 2 3 … 603 604 605 … 1,276 1,277 1,278 →

Author

Posts
March 12, 2019 at 8:34 pm in reply to: Toggle multiple Masonry Galleries showing only one at the time #1077953

Victoria
Inactive Moderator

Hey johnnorrby,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Or try using masonry in the tab section.

Best regards,
Victoria

March 12, 2019 at 8:33 pm in reply to: Mobile 'Burger' menu disappeared #1077951

Victoria
Inactive Moderator

Hi webdesignphx,

I replied to you in another thread. Please keep the discussion there and do not post here.

If you need further assistance please let us know.
Best regards,
Victoria

March 12, 2019 at 8:31 pm in reply to: mail chimp pop up enfold – android mobile #1077950

Victoria
Inactive Moderator

Hi AuroraArcus,

Could you please clear the cache, check again, check on another device and get back to us.

Could you please attach some screenshots of the issue?

Best regards,
Victoria

March 12, 2019 at 8:26 pm in reply to: Full Screen Slider and Footer issues #1077949
Victoria
Inactive Moderator
Hi Chris,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
body div.slideshow_align_caption .avia-button {
    font-size: 20px; 
}
```
If you need further assistance please let us know.
Best regards,
Victoria
March 12, 2019 at 8:21 pm in reply to: Basket Icon on mibile not clickable #1077947

Victoria
Inactive Moderator

Hey waveseven,

https://cl.ly/c66d78da7653 This code in your styles css needs to be changed to work on tablets and desktop but not on mobile with the help of media queries.

Do you need help with that?

Best regards,
Victoria

March 12, 2019 at 8:18 pm in reply to: Verlinkte Spalten einen Linktext bzw. Title Tag geben #1077946

Victoria
Inactive Moderator

Hey Ingo,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

March 12, 2019 at 8:16 pm in reply to: Hidden image load on mobile #1077945

Victoria
Inactive Moderator

Hey extremedrought,

Please refer to this post by Kriesi

Scoring 100/100 in Google PageSpeed Insights, GTmetrix PageSpeed and Yslow (and why you probably shouldn’t bother ;)

If you need further assistance please let us know.
Best regards,
Victoria

March 12, 2019 at 8:14 pm in reply to: Problems with buttons "add to cart" and "show details" in product slider #1077943

Victoria
Inactive Moderator

Hi rob,

Glad you got it working for you and thank you for letting us know! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 12, 2019 at 8:12 pm in reply to: remove space #1077939
Victoria
Inactive Moderator
Hi famarinu,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av-tab-section-tab-title-container {
  padding: 0;
}
#after_section_1 .container .content {
  padding-bottom: 20px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 12, 2019 at 8:09 pm in reply to: Latest Enfold-version not working on my site #1077934

Victoria
Inactive Moderator

Hi JKankkunen,

Here is a thread for you to consider
https://kriesi.at/support/topic/call-to-undefined-function-avia_is_burger_menu/#post-700335

If you need further assistance please let us know.
Best regards,
Victoria

March 12, 2019 at 8:06 pm in reply to: Page will not update #1077932

Victoria
Inactive Moderator

Hey tambuzi,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Which page is it happening on?

Best regards,
Victoria

March 12, 2019 at 8:02 pm in reply to: Mobile menu (hamburger menu) is empty #1077931

Victoria
Inactive Moderator

Hi mathungalanga,

Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

Best regards,
Victoria

March 11, 2019 at 10:12 pm in reply to: Pages showing a sidebar #1077513

Victoria
Inactive Moderator

Hi Nora,

Best regards,
Victoria

March 11, 2019 at 10:08 pm in reply to: Colour changes of the Masonry Shop #1077511

Victoria
Inactive Moderator

Hi nightpilot,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

March 11, 2019 at 10:07 pm in reply to: Maintenance Mode not working—users see 404 page #1077510

Victoria
Inactive Moderator

Hi chantalsmeaton,

Can we test the issue on your end?

Best regards,
Victoria

March 11, 2019 at 10:01 pm in reply to: Blurry icons #1077507
Victoria
Inactive Moderator
Hey Lara,

Please try using this code:
```
 .avia-testimonial-image img {
    width: 100px;
    height: 100px;
 }
```
Best regards,
Victoria
March 11, 2019 at 9:58 pm in reply to: Masonry Portfolio – Image overlay opacity with title #1077506
Victoria
Inactive Moderator
Hey finne79,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av-inner-masonry-content-pos-content {
        background-color: #807c7cb5;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 11, 2019 at 9:51 pm in reply to: Avia Layout Builder not loading on Approx. Half of my Pages #1077504

Victoria
Inactive Moderator

Hi hex80,

The 403error is not about the memory limit. Please consider this article

Getting the 403 Forbidden Error in WordPress? Here’s How to Fix It

If you need further assistance please let us know.
Best regards,
Victoria

March 11, 2019 at 9:48 pm in reply to: Add number below gallery thumbnail #1077502

Victoria
Inactive Moderator

Hi TBCCONSOLES,

Could you please attach a mockup of what you’re trying to achieve?

Which gallery are you referring to?

Best regards,
Victoria

March 11, 2019 at 9:44 pm in reply to: Change font size in button #1077500

Victoria
Inactive Moderator

Hey Charlotte,

Do you have the font uploaded to your website already?

Best regards,
Victoria

March 11, 2019 at 9:41 pm in reply to: decrease the edge where there are products #1077498
Victoria
Inactive Moderator
Hi robertoKM,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .grid-sort-container.isotope .no_margin.av_one_third {
    width: 27.3%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 11, 2019 at 9:34 pm in reply to: Content filter can't get post ID #1077494

Victoria
Inactive Moderator

Hi pharefm,

Yes, it’s not working at the moment. I’ll forward your request.

Thank you for your input.

Best regards,
Victoria

March 11, 2019 at 9:33 pm in reply to: Blog Can't Use "Elegant Blog Styling" with Advanced Layout Editor? #1077491

Victoria
Inactive Moderator

Hi cottonseedapparel,

So is this a working solution for you or do you need any more help?

Did you try using a 1/1 element?

Best regards,
Victoria

March 11, 2019 at 9:30 pm in reply to: Shortcodes for toggles and contact forms do not work anymore #1077489

Victoria
Inactive Moderator

Hi Robert,

Have you tried the solution posted above?

Best regards,
Victoria

March 11, 2019 at 9:28 pm in reply to: Same behavior desktop and mobile version #1077488

Victoria
Inactive Moderator

Hi denovellis,

Please refer to solutions available here:

Header

If you need further assistance please let us know.
Best regards,
Victoria

March 11, 2019 at 9:26 pm in reply to: Rahmen um Bild oder über Bild in der av_horizontal_gallery #1077487

Victoria
Inactive Moderator

Hey Elsterhund,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

March 11, 2019 at 9:24 pm in reply to: The Events Calendar – Single Event – Inserting Enfold button shortcode #1077486

Victoria
Inactive Moderator

Hi dhfairbairn,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 11, 2019 at 9:22 pm in reply to: Enfold with The Events Calendar does not work on mobile device #1077485

Victoria
Inactive Moderator

Hi Mike,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

March 11, 2019 at 9:20 pm in reply to: Generated Shortcode does not work #1077484

Victoria
Inactive Moderator

Hey Michael,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 11, 2019 at 9:18 pm in reply to: Menu design: 4 or 5 columns #1077483

Victoria
Inactive Moderator

Hi brandgeist17,

Sorry, we don’t have access to the email you sent. Pease, upload the screenshot to a service like Dropbox and give us the links here.

If you need further assistance please let us know.
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 18,091 through 18,120 (of 38,331 total)

← 1 2 3 … 603 604 605 … 1,276 1,277 1,278 →