Hi Jörg,

Can you please provide the page in question? The other link gives 404 now.

Best regards,
Victoria

Hi BBM,

Please check the plugins docs:

View post on imgur.com

It does not matter which Enfold you download, you can upload the same zip to all websites, just add different keys later.

Best regards,
Victoria

Hey M1000000,

I think it’s easier just to hide masonry temporarily then try to fix it. Is it set to show other categories too or is it single category masonry?

Best regards,
Victoria

Hi guenda84gg,

The credentials did not work for me. Please update them so that we can check it further.

Best regards,
Victoria

Hi!
So the filters do not work on the custom shop page?
Cheers!
Victoria

Hi mgiannotta,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

 Please share the zip that you’re trying to upload too.

Best regards,
Victoria

Hey Stefano,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Victoria

Hey Jooster,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Victoria

Hi nightpilot,

Please try the following css:

    @media only screen and (min-width: 1800px) {
        .responsive.html_stretched .av-masonry-col-flexible .av-masonry-entry, .responsive.html_av-framed-box .av-masonry-col-flexible .av-masonry-entry {
	    width: 25.6%;
	}
	.av-masonry-entry .av-inner-masonry-content {
    	    padding: 10px;
    	}
    }

Best regards,
Victoria

HiLara,

Please try this css:

@media only screen and (max-width: 767px) {
  #color-footer .avia-slideshow li img {
      width: 25% !important;
  }
}

Best regards,
Victoria

Hey jelle,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

Hi pavlika,

Can you please make a small screencast of the issue on your end?

Best regards,
Victoria

Hi Gitte,

Glad we could help :)

If you need further assistance please let us know.

Best regards,
Victoria

Hey Vadivel,

Best regards,
Victoria

Hi brandgeist17,

https://cl.ly/c4a76de69641 Is this kind of menu not working for you?

Best regards,
Victoria