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March 18, 2019 at 9:52 pm in reply to: License Key #1080082

Victoria
Inactive Moderator

Hi jumamedia,

Here are the docs for you, you’ll learn how to register you theme here

Theme Registration

Best regards,
Victoria

March 18, 2019 at 9:50 pm in reply to: Enfold not changing general styling #1080081

Victoria
Inactive Moderator

Hi studiokarlijn1,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 18, 2019 at 9:48 pm in reply to: Theme not working with php 7.0 #1080079

Victoria
Inactive Moderator

Hey JKankkunen,

Now, that you updated the php, please update the theme via FTP. Remove the old folder and upload the fresh copy.

You need to have a full website backup ready before you want to do that.

Best regards,
Victoria

March 18, 2019 at 9:45 pm in reply to: .logo on mobile #1080077

Victoria
Inactive Moderator

Hi AuroraArcus,

Could you please attach some screenshots of the issue on your end?

Best regards,
Victoria

March 18, 2019 at 9:40 pm in reply to: Fonts and icons not loaded when redirected from other domain #1080076

Victoria
Inactive Moderator

Hi elbnetz,

It loads the same on my end, even when I click on the .de website Chrome on a Mac renders everything properly.

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

March 18, 2019 at 9:38 pm in reply to: LayerSlider showing only blank white space #1080074

Victoria
Inactive Moderator

Hi Ccommunity,

You might want to update the theme to the latest version first.

Best regards,
Victoria

March 18, 2019 at 9:31 pm in reply to: Our Website is down with a truly Fatal error #1080072

Victoria
Inactive Moderator

Hi Sandra,

Which php are you running?

You should be running at least php5.6.3 for the code to work properly.

Best regards,
Victoria

March 18, 2019 at 9:30 pm in reply to: Partner Logo element slider leaves big space after the last logo #1080071

Victoria
Inactive Moderator

Hi rixi,

Well, 8 logos are shown at once. The last slide has only 3 and so there is space empty. You can add more logos or remove the last three.

Best regards,
Victoria

March 18, 2019 at 9:26 pm in reply to: Navigation is wrong on the ipad, Logo goes over the text #1080070

Victoria
Inactive Moderator

Hi rixi,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 18, 2019 at 9:25 pm in reply to: Adding some icons next to the SEARCH icon. #1080068

Victoria
Inactive Moderator

Hi darkfashion,

You can create a text widget and a menu with the links and icons and assign that menu to the widget that you put in the footer.

Here are the links for you to consider

Footer

Adding Footer Widget area under current footer area

Best regards,
Victoria

March 18, 2019 at 7:57 pm in reply to: Tabs Icons size #1080048
Victoria
Inactive Moderator
Hey wbitsolutions,

Please try the following css:
```
.av-tab-section-image {
    width: 48px;
    margin: 0 auto;
}
```
Best regards,
Victoria
March 18, 2019 at 7:54 pm in reply to: Why the signup form on our website not pushed into Mailchimp? #1080047
Victoria
Inactive Moderator
Hi Shawn,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Victoria
March 18, 2019 at 7:53 pm in reply to: Custom Date Validation #1080045

Victoria
Inactive Moderator

Hey Smu88,

Please refer to the solution posted here
https://kriesi.at/support/topic/disable-specific-dates-in-datepickerthttpwww-kriesi-atsupporttopicdisable/

Best regards,
Victoria

March 18, 2019 at 7:52 pm in reply to: Remove empty header space visible in mobile view only #1080044

Victoria
Inactive Moderator

Hi kilimats,

Best regards,
Victoria

March 18, 2019 at 7:48 pm in reply to: Menu issue on iPhone #1080042

Victoria
Inactive Moderator

Hey uychkinnear,

Do you mean that you cannot go to the page that is the parent for sub-items?

In this case, you can set your menu in the theme options to clone the titles.

Best regards,
Victoria

March 18, 2019 at 7:43 pm in reply to: Trying to add caption or title overlay to content slider images #1080039

Victoria
Inactive Moderator

Hi bluesbrush,

Yes, normally there is another container that has overflow hidden and so images do not grow past it. In this case, there is no such container and so you get that effect.

Best regards,
Victoria

March 18, 2019 at 7:38 pm in reply to: Horizontal Mail chimp form #1080036

Victoria
Inactive Moderator

Hey sugadaddy,

There is no need for classes for all elements.
Please refer to the solution posted here:

Styling an Embedded Mailchimp Signup Form

Best regards,
Victoria

March 18, 2019 at 7:36 pm in reply to: All Layer Slider elements display in one vertical column #1080034

Victoria
Inactive Moderator

Hey galpinr,

Can you please attach a few screenshots of the issue on your end?

Best regards,
Victoria

March 18, 2019 at 7:28 pm in reply to: Cannot overwrite product_snippet_meta.php in Child Theme #1080032
Victoria
Inactive Moderator
Hi Technoh,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Victoria
March 18, 2019 at 7:26 pm in reply to: Tabs on mobile #1080029
Victoria
Inactive Moderator
Hey pinxe,

Please try the following css:
```
@media only screen and (max-width:767px){
    .av-tab-content-auto .av-layout-tab-inner {
        width: 100vw;
    }
}
```
Best regards,
Victoria
March 18, 2019 at 7:23 pm in reply to: Full Screen Slider and Footer issues #1080024

Victoria
Inactive Moderator

Hi Chris,

Please disable all of these and let us check

View post on imgur.com

Best regards,
Victoria

March 18, 2019 at 7:18 pm in reply to: Dropdown menu in small color section #1080022

Victoria
Inactive Moderator

Hey Keith,

Best regards,
Victoria

March 18, 2019 at 7:15 pm in reply to: how can I remove those spaces in the mobile version #1080019

Victoria
Inactive Moderator

Hi larias_transfiriendo,

I adjusted the code in your Quick css, please check.

Best regards,
Victoria

March 18, 2019 at 7:10 pm in reply to: Messages are not answered #1080015

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

March 18, 2019 at 7:10 pm in reply to: css changes to shrinking header #1080014

Victoria
Inactive Moderator

Hi bobfurgo,

Best regards,
Victoria

March 18, 2019 at 7:06 pm in reply to: ¿Como puedo incorporar la aceptación y política de privacidad en el form de enfo #1080012

Victoria
Inactive Moderator

Hey delta3informatica,

Please refer to the solution posted here:

Checkbox contact formular to data security contract

Best regards,
Victoria

March 18, 2019 at 7:04 pm in reply to: current_page_item/current-menu-item classes missing from single post menus #1080011

Victoria
Inactive Moderator

Hey Fieldtripper,

Best regards,
Victoria

March 18, 2019 at 7:01 pm in reply to: Enfold Kontaktformular und Impressum #1080010

Victoria
Inactive Moderator

Hi Bogdan,

I adjusted the code for you, so there is no need for the css to make the footer menu smaller. Please check.

Best regards,
Victoria

March 17, 2019 at 5:43 pm in reply to: Link Error in Chrome #1079677

Victoria
Inactive Moderator

Hey crtdude,

https://cl.ly/6445c2c346c1 Here is what I am seeing in Chrome on a Mac. The lightbox is working.

Are you checking on a PC or a Mac?

Could you please attach some screenshots of the issue?

Best regards,
Victoria

March 17, 2019 at 5:41 pm in reply to: Enfold Version: 4.5.3 Layer slider doesn’t work #1079676

Victoria
Inactive Moderator

Hi edgegrouptech,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 17,881 through 17,910 (of 38,331 total)

← 1 2 3 … 596 597 598 … 1,276 1,277 1,278 →