Forum Replies Created
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AuthorPosts
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March 20, 2019 at 7:58 pm in reply to: Remove empty header space visible in mobile view only #1080999
Hi kilimats,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaMarch 20, 2019 at 7:57 pm in reply to: All Layer Slider elements display in one vertical column #1080997Hi Redwoods79,
Which version of php are you running?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHey larias_transfiriendo,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
@media only screen and (max-width:767px){ p[data-ls="minmobilefontsize:12;"] { width: 120px !important; height: 25px !important; padding: 5px !important; border-radius: 100px !important; } }If you need further assistance please let us know.
Best regards,
VictoriaHey Charlotte,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaMarch 20, 2019 at 7:48 pm in reply to: Blog grid displaying in random order when WooCommerce is activated #1080994Hi IdeaZone2550,
You need to set the categories you want to show, otherwise you will get what you’re getting.
If you need further assistance please let us know.
Best regards,
VictoriaHey maccadigital,
Could you please attach some screenshots of the issue?
Best regards,
VictoriaHey Markus,
Could you please give us a link to your website, we need more context to be able to help you.
Best regards,
VictoriaHi lion73,
If you want to use the icons available for money, then you need to purchase them. Or look for some other images.
Have you seen these?
https://fontawesome.com/icons/teeth?style=solidBest regards,
VictoriaHi lion73,
If you want to use the icons available for money, then you need to purchase them. Or look for some other images.
Have you seen these?
https://fontawesome.com/icons/teeth?style=solidBest regards,
VictoriaHey Markus,
Could you please give us a link to your website, we need more context to be able to help you.
Best regards,
VictoriaHi Rogervane,
Can you please check server log for error?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi cpetroff1321,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Best regards,
VictoriaMarch 20, 2019 at 7:30 pm in reply to: "Load More" pagination on Masonry gallery not working #1080979Hey Jason,
Are you using the lazy load functionality of Jetpack or some other plugin?
It does not work with masonry at this point.
Best regards,
VictoriaMarch 20, 2019 at 7:27 pm in reply to: Target single tab via css in "tabs element" on mobile #1080977Hi maxgorelkine,
Could you please give us a link to your website, we need more context to be able to help you.
Could you please attach a mockup of what you’re trying to achieve?
Best regards,
VictoriaHi rivandemo,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHi dsulkowski,
Credentials did not work for me. Could you please update the credentials?
Best regards,
VictoriaMarch 20, 2019 at 7:23 pm in reply to: Page is not showing my content + Layout Editor only showing h1 element #1080974Hi Philuca,
Best regards,
VictoriaHi itsupport24,
Best regards,
VictoriaHey richardhofer83,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
VictoriaHi jameschan,
Thank you for sharing ;)
Best regards,
VictoriaHi jeroenvandessel,
Load more function does not work with the images lazy loading at this point. Please keep it disabled.
Best regards,
VictoriaHi Natasha,
No, the permalinks settings are in the WordPress settings section, the theme does not do it.
Here is the article for you to consider
https://www.formget.com/wordpress-permalink-plugins/If you need further assistance please let us know.
Best regards,
VictoriaMarch 20, 2019 at 7:09 pm in reply to: Social Share Buttons – Page in footer area sharing wrong link #1080965Hi Shorty05,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
VictoriaMarch 20, 2019 at 7:07 pm in reply to: mobile view – problems with special heading and sidebar #1080964Hi Marion,
Could you please attach some screenshots of the issue?
Best regards,
VictoriaHi solomita,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Best regards,
VictoriaMarch 20, 2019 at 6:56 pm in reply to: Mobile menu search – search results links not working #1080958Hi GWS,
Search is hidden on my mobile and in the browser emulator, the links are working. Do you mean they are not clickable on mobile?
Best regards,
VictoriaHi luigi,
Sorry for the late reply.
Please check these threads:
https://wordpress.org/support/topic/media-files-not-visible-in-library/
https://wpml.org/forums/topic/no-items-found-in-galleries/This is not a theme related issue, it’s a general WordPress issue.
Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
Best regards,
VictoriaHi oliverdubai,
Thank you for clarifying. I thought the inverse transparency was on purpose.
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi Pcsanady,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VictoriaHi brandgeist17,
It is the mega menu. If this is not an option for you, you need to check for a plugin that can help you build this kind of menu.
Best regards,
Victoria -
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