Hey Kropstar,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Victoria

Hey misterxaav,

What do you mean by “stretched”?

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

Hi leplusweb,

Please check this thread for a solution:

Best regards,
Victoria

Hey ngavy,

https://cl.ly/f6208ddfcb22 Is this the dropdown that you’re looking for?

Could you please attach some screenshots of the issue?

Please create a separate account for us and switch it to English.

Best regards,
Victoria

Hi Robert,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Victoria

Hi Srishti,

It might work with the portfolio items built with the Classic editor, not sure it will work with the Advanced Layout Builder.

Best regards,
Victoria

Hi mmsdev,

Glad you got it working for you :)

Best regards,
Victoria

Hi naryskina,

Glad you got it working for you :)

Best regards,
Victoria

Hi Bernd,

The Javascript error comes from this plugin – Real Media Library.

Best regards,
Victoria

Hi yoice,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

Hi Michael_Peet,

Please, do not update the WordPress 5.1.1. yet. Go to your Themeforest account and download the latest version of Enfold. Delete the old folder with Enfold via FTP and upload the new one.

Best regards,
Victoria

Hi Bernd,

Yes, try testing with caching disabled.

Best regards,
Victoria

Hey Royden,

Try this css:

@media only screen and (max-width:767px){
  #full_slider_1, 
  #full_slider_1 .av_slideshow_full.avia-slideshow,
  #full_slider_1  .avia-slideshow-inner,
  #full_slider_1 .avia-slideshow li,
  #full_slider_1 .avia-slideshow li img {
    min-height: 240px;

  }
  #full_slider_1 .avia-slideshow li img {
    width: 180% !important;
    max-width: auto;
  }
   .html_header_transparency #top .avia-builder-el-0 .slideshow_caption {
      padding-top: 0px;
  }
}

Do you have texts on the images? This will not look good.

Best regards,
Victoria

Hi bobfurgo,

You need to copy this file to the child theme and make changes there.

Best regards,
Victoria

Hi OKEIwebbureau,

Please share the link to your website.

Best regards,
Victoria