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April 13, 2019 at 3:05 pm in reply to: Site will not detect and update to 4.5.5 #1090370

Victoria
Inactive Moderator

Hi Illingco,

Best regards,
Victoria

April 13, 2019 at 3:01 pm in reply to: Contact submit button stuck on 'Authenticating' with Captcha v3 #1090368

Victoria
Inactive Moderator

Hi!

You need to check the api key.

Best regards,
Victoria

April 13, 2019 at 2:59 pm in reply to: Accordion slider doesn't show images. #1090367

Victoria
Inactive Moderator

Hi!

On which page can we find this slider?

Regards,
Victoria

April 13, 2019 at 2:58 pm in reply to: Contact Form – select element dropdown background #1090366

Victoria
Inactive Moderator

Hi nestormakhno,

I did not find the form that you have above, the form on the contact page is on white background. Where can I see the form in question?

Best regards,
Victoria

April 13, 2019 at 2:54 pm in reply to: Replace "mobile" and "email" with telephone and letter icon on the top header #1090365

Victoria
Inactive Moderator

Hi AlexBellaTropea,

Glad you got it working for you! :)

Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

If you need further assistance please let us know.

Best regards,
Victoria

April 13, 2019 at 2:53 pm in reply to: Problem of the audio player #1090363

Victoria
Inactive Moderator

Hey Ayumi,

Please have a look at this thread
https://kriesi.at/support/topic/enfold-audio-player/

Best regards,
Victoria

April 13, 2019 at 2:53 pm in reply to: Audio Player doesn't display correctly on Page (but works fine in Post) #1090362

Victoria
Inactive Moderator

Hi!

Thank you.

Please have a look at this thread
https://kriesi.at/support/topic/enfold-audio-player/

Regards,
Victoria

April 13, 2019 at 2:49 pm in reply to: Blog masonry mouse over white overlay effect not working #1090361

Victoria
Inactive Moderator

Hey Wouter,

All other effects seem to work, but not the white overlay.

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

April 13, 2019 at 2:45 pm in reply to: Visible API Token and Username in Backend #1090359

Victoria
Inactive Moderator

Hi jopradev,

You need to create the token. Here are the docs

Theme Registration

Best regards,
Victoria

April 13, 2019 at 2:44 pm in reply to: Styling active menu item for transparent header #1090358
Victoria
Inactive Moderator
Hey Wouter,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #header.header_color.av_header_transparency .av-main-nav > li.current-menu-item > a .avia-menu-text {
      color: #c58608;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 13, 2019 at 2:41 pm in reply to: Exclude custom post type from Masonry #1090356

Victoria
Inactive Moderator

Hi julieott,

Please have a look at these threads

Exclude Custom Taxonomy from Masonry Grid

https://kriesi.at/support/topic/exclude-category-or-tag-from-masonry-pullavoid-duplicate-posts-on-frontpage/

Best regards,
Victoria

April 12, 2019 at 7:02 pm in reply to: Audio Player doesn't display correctly on Page (but works fine in Post) #1090133

Victoria
Inactive Moderator

Hi Sattastudio,

https://cl.ly/92afa8440007 It seems to look fine. Could you please attach some screenshots of the issue and how to reproduce it?

Best regards,
Victoria

April 12, 2019 at 6:57 pm in reply to: Demo import error #1090130

Victoria
Inactive Moderator

Hi xansdesign,

Best regards,
Victoria

April 12, 2019 at 6:54 pm in reply to: WooCommerce Cross-Selling zeigt nicht die ausgewählten Produkte #1090129

Victoria
Inactive Moderator

Hey Chris,

Please have a look at the docs here

Set up Related Products, Up-Sells and Cross-Sells

woocommerce.com/document/related-products-up-sells-and-cross-sells/embed/#?secret=K3suz69uj5" data-secret="K3suz69uj5" width="600" height="338" title="“Set up Related Products, Up-Sells and Cross-Sells” — <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> Docs" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

Best regards,
Victoria

April 12, 2019 at 6:51 pm in reply to: Advanced Layer Slider on mobile touchscreen devices #1090126

Victoria
Inactive Moderator

Hi neilpreston26,

Please have a look at this thread

Layer slider video not playing on mobile

Best regards,
Victoria

April 12, 2019 at 6:48 pm in reply to: How to use Enfold code snippets for "Full Width Sub Menu" styling #1090125

Victoria
Inactive Moderator

Hi webworm72,

Well, I think it is better to hide it on mobile, not sure it can be adjusted further.

Best regards,
Victoria

April 12, 2019 at 6:44 pm in reply to: Headline Rotator not working #1090124

Victoria
Inactive Moderator

Hi jaimemerz,

I left it running for more than 2mins and I did not see the issue.

Best regards,
Victoria

April 12, 2019 at 6:41 pm in reply to: Home page Footer in frame on homepage #1090122

Victoria
Inactive Moderator

Hi Boria20000,

Could you please enable the Advanced Layout Builder debug mode. Here is how to do it:
https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

Best regards,
Victoria

April 12, 2019 at 6:32 pm in reply to: Change grid post by masonry grid post on Portfolio categories archive page #1090118

Victoria
Inactive Moderator

Hey Octopus4444,

Please have a look at the solution posted here

How to change category, tag, archive, etc pages to look like avia masonry grid?

Best regards,
Victoria

April 12, 2019 at 6:27 pm in reply to: Change read more text for different language #1090117

Victoria
Inactive Moderator

Hi Uros,

Best regards,
Victoria

April 12, 2019 at 6:24 pm in reply to: Change Icon on add-to-cart-button #1090114

Victoria
Inactive Moderator

Hey Tobias,

Please have a look at solutions posted here:
https://kriesi.at/support/topic/change-shopping-cart-icon-to-a-custom-image/
https://kriesi.at/support/topic/change-woocommerce-cart-icon-to-custom-fontello-icon/

Change Cart Icon – Child Theme

Best regards,
Victoria

April 12, 2019 at 6:22 pm in reply to: Add category name to .blog-categories.minor-meta #1090113

Victoria
Inactive Moderator

Hi fromeopro,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 12, 2019 at 6:21 pm in reply to: Can't make slider naviation dots responsive #1090112
Victoria
Inactive Moderator
Hey bkatzdesign,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
div#n2-ss-2 .n2-style-f13aa127a29969b9af3016ed5a6f8b82-dot {
    padding: 2px 2px 5px 5px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 12, 2019 at 6:18 pm in reply to: Popup Builder Link Pops Up Wrong Popup and Redirects to New Page #1090110

Victoria
Inactive Moderator

Hi sassoagency,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 12, 2019 at 6:16 pm in reply to: How can i delete the word Datenschutzrichtlinien and /av_priavcy_link ? #1090109

Victoria
Inactive Moderator

Hi photojustus,

It is not supposed to be there.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 12, 2019 at 6:15 pm in reply to: Shop Image Banner #1090108

Victoria
Inactive Moderator

Hi Nick,

Thank you. I do not see where you added the image, can you please specify where you added the image, I cannot seem to find.

Best regards,
Victoria

April 12, 2019 at 6:09 pm in reply to: Slide Overlay Transparency isn't covered entire image #1090106

Victoria
Inactive Moderator

Hi geeks4rent,

Best regards,
Victoria

April 12, 2019 at 6:08 pm in reply to: Screen Options not working #1090105

Victoria
Inactive Moderator

Hi MaritzaPB,

Wordpress credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

April 12, 2019 at 8:24 am in reply to: Featured image in portfolio doesn't resize anymore #1089947

Victoria
Inactive Moderator

Hi kellyCraftMedia,

What exactly do you want to do? Did you remove the closing descriptor in the functions.php file?

Best regards,
Victoria

April 12, 2019 at 8:20 am in reply to: horizontally align Layout Elements in 1/5 layout #1089939
Victoria
Inactive Moderator
Hi Carolin,

https://imgur.com/a/pUEIG45 The images are aligned, the content on images is at a different height and so it will be very hard to align them for different screen sizes.

For the countdown please try the following css:
```
.av-countdown-cell-inner {
    padding: 20px 5px;
}
```
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 17,191 through 17,220 (of 38,331 total)

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