Forum Replies Created
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Hey Constantin Azoitei,
For technical support please register here kriesi.at/support/register with your item purchase code .
Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
Example: https://kriesi.at/support/enfold
Scroll to the bottom of the page to open a new ticket.
Best regards,
VictoriaHi welswebmaster,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHi PIW,
Hope you can get it working soon.
We are closing this one.
Best regards,
VictoriaHey asring,
What is your hosting provider?
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Also, your child theme does not have functions.php and it has to have that file.
Please have a look at our docs here
Best regards,
VictoriaHi Dandelion222,
Could you please attach a mockup of what you’re trying to achieve?
Best regards,
VictoriaHi codecreative,
As far as I see the slider is hidden on mobile and color section is shown. Can you please explain a bit more what the issue is?
Best regards,
VictoriaHi jasperfoto,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
Best regards,
VictoriaHey Pusterhofer,
You can purchase Enfold here
https://themeforest.net/item/enfold-responsive-multipurpose-theme/The price is 59usd, it is for the all the time that you plan to use it, you get unlimited updates. The price is the same if you buy several licenses.
Best regards,
VictoriaHi,
Best regards,
VictoriaHi ssl2005,
Best regards,
VictoriaAugust 20, 2019 at 9:01 pm in reply to: Image caption hover – remove caption text when no hover #1129330Hey Annemarie,
Could you please give us a link to your website, we need more context to be able to help you.
Best regards,
VictoriaHey Plutiim,
We cannot see the image. Can you please upload the screenshot to the service like https://imgur.com/upload and give us the link here.
Best regards,
VictoriaHey geraldinetay27,
Why are you giving us links to the slider revolution? Where are you uploading the custom font?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHey silviouk2004,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHi sosuoj,
It can be disabled by some security plugin like iThemes Security and others.
Best regards,
VictoriaHi lightmanlight,
Glad it’s working for you now! :)
If you need further assistance please let us know.
Best regards,
VictoriaHey Katja,
https://cl.ly/3214cfa44d04 You have the error in your css and so it does not work.
It should be
table.linien td, img, td { vertical-align: top !important; }Best regards,
VictoriaHey smithprojekt,
The tags are stripped from the excerpts and so adding them it might not work anyway.
https://kriesi.at/support/topic/add-html-in-masonry-excerpt-problems/#post-889820 Maybe this will help.Best regards,
VictoriaHi LeoHollander,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaAugust 20, 2019 at 8:21 pm in reply to: When adding an A tag in an element – the element breaks #1129315Hey ComeAlivesorted,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi Helle,
Can you please disable the Autotimize for now?
Best regards,
VictoriaHi Mick,
https://cl.ly/7f495ddbd8e1 It looks centered on my end.
Could you please attach some screenshots of the issue?
Best regards,
VictoriaHi Christina,
Glad we could help :)
We are closing this one.
If you need further assistance please let us know in another thread.
Best regards,
VictoriaHi marsh1984,
Please add this code too:
@media only screen and (max-width: 767px) { .responsive #top #main { padding-top: 110px !important; } }If you need further assistance please let us know.
Best regards,
VictoriaAugust 20, 2019 at 8:09 pm in reply to: Event Countdown Shortcode Busted After Events Calendar Update #1129310Hey Gary,
Best regards,
VictoriaHi Jack_Gaughan,
Credentials did not work for me. Could you please update the credentials?
Best regards,
VictoriaHi all,
Enfold development is ongoing, the update is very near and it contains important cookies adjustments and other fixes. We are a small team and so we do not roll out the 14-day updates, moreover Enfold translation is done by the community and so you can contribute to it too here
Best regards,
VictoriaHi Susan,
https://cl.ly/5d3614c99599 THe icon does not look right, where did you get the font?
Best regards,
VictoriaAugust 20, 2019 at 7:51 pm in reply to: When I add a Custom Form to Enfold it breaks Advanced Layout Editor #1129301Hi dcarlsondesign,
The Advanced Layout Builder breaks if you have some unclosed html tags in there. Please validate the html before adding it to the code block.
Best regards,
VictoriaHey mleite1,
Not without a plugin or extensive customizations, unfortunately.
Please have a look at this article
https://www.wpsuperstars.net/wordpress-mega-menu-plugins/Best regards,
Victoria -
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