Page 444 – Support | Kriesi.at – Premium WordPress Themes

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September 25, 2019 at 1:28 pm in reply to: Adding a Google font #1141805

Victoria
Inactive Moderator

Hey ESWEENEY113,

Please have a look at our docs here

Typography

If you need further assistance please let us know.
Best regards,
Victoria

September 25, 2019 at 1:27 pm in reply to: WP – Enfold – Google Map API key not accepted #1141804

Victoria
Inactive Moderator

Hey altmark99,

Best regards,
Victoria

September 25, 2019 at 1:25 pm in reply to: Screen options and the creation of duplicate content #1141802

Victoria
Inactive Moderator

Hi J_Sako,

Yes, proper css is a way better solution than the screen options. Screen options are good for the cases when adequate css solution cannot be found.

Best regards,
Victoria

September 25, 2019 at 1:22 pm in reply to: Question about footer – link in new tab, position of search-field, height of foo #1141800

Victoria
Inactive Moderator

Hey Loveronika,

Could you please attach a mockup of what you’re trying to achieve?

Please have a look at our docs here

Footer

Best regards,
Victoria

September 25, 2019 at 1:15 pm in reply to: Footer page not working #1141798

Victoria
Inactive Moderator

Hi John,

You have the footer.php in your child theme, which version of the theme is it coming from? Did you update it when you updated the theme?

Best regards,
Victoria

September 25, 2019 at 1:12 pm in reply to: Google Maps API issues #1141797

Victoria
Inactive Moderator

Hi danieltyrala,

Best regards,
Victoria

September 25, 2019 at 1:10 pm in reply to: Sidebar background css and huge margin #1141796

Victoria
Inactive Moderator

Hey Fionadee,

I see an empty page on the website.

Could you please attach a mockup of what you’re trying to achieve? And where can we see the code in action?

Best regards,
Victoria

September 25, 2019 at 1:02 pm in reply to: Animation inside sections won't trigger #1141795

Victoria
Inactive Moderator

Hey Rasmus,

What animations are you referring to?

Can you please make a screencast of the issue?

Best regards,
Victoria

September 25, 2019 at 1:01 pm in reply to: Hamburger Nav on Mobile Hidden #1141792

Victoria
Inactive Moderator

Hi Brianne,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 25, 2019 at 12:55 pm in reply to: Cannot turn of transparency in logo area #1141791
Victoria
Inactive Moderator
Hi CPM_usa,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#header {
  margin-top: 0;
}
#header #header_main {
  min-height: 59px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 25, 2019 at 12:49 pm in reply to: setting menu display #1141788

Victoria
Inactive Moderator

Hi Iceman,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 25, 2019 at 12:33 pm in reply to: Fullwidth Slider in Mobile Menu – Pictures distorted #1141782

Victoria
Inactive Moderator

Hey rpichler,

https://cl.ly/7786da3421ac They look fine on my end.

Could you please attach some screenshots of the issue?

Best regards,
Victoria

September 25, 2019 at 12:32 pm in reply to: layerslider min. mobile font size centered #1141780
Victoria
Inactive Moderator
Hey andyux,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
    .ls-wrapper.ls-in-out[data-slide-index="1"]	h3.ls-layer {
		width: 100vw !important;
		text-align: center !important;
		font-size: 18px !important;
	}
	div[data-slide-index="1"] {
		left: 0 !important;
	}
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 25, 2019 at 12:17 pm in reply to: Hide testimonial dashes between cells #1141771

Victoria
Inactive Moderator

Hi kilimats,

I am not seeing any arrows, where can we see them? Anyway, this will require JavaScript customization and it is out of the scope of the support that we provide here.

Best regards,
Victoria

September 25, 2019 at 12:14 pm in reply to: anchor link placement off on iphone 8 in Safari. #1141769

Victoria
Inactive Moderator

Hey boucherco,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

September 25, 2019 at 12:14 pm in reply to: Portfolio Thumbnail Overlay with Label, Icon or Image based on category #1141767

Victoria
Inactive Moderator

Hi Wolfgang,

You might want to look at the files in this folder:
/enfold/config-templatebuilder/avia-shortcodes/masonry_entries/

If you need further assistance please let us know.
Best regards,
Victoria

September 25, 2019 at 12:12 pm in reply to: Mobile menu icon on smartphone #1141766
Victoria
Inactive Moderator
Hi webprojektdonauwoerth,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {

    #top #header_main_alternate {
        display: block;
        top: -50px;
    }
    .av-logo-container #avia-menu {
        display: none;
    }
    .responsive #top .logo {
        margin: 0 auto;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 25, 2019 at 12:05 pm in reply to: Woocommerce and Enfold #1141764

Victoria
Inactive Moderator

Hey Amanda,

For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Best regards,
Victoria

September 25, 2019 at 12:05 pm in reply to: Overlapping divs on smartphone #1141763
Victoria
Inactive Moderator
Hi Mick,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 480px) and (max-width: 989px) {
  #leistung-div-b {
    min-height: 360px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 25, 2019 at 11:59 am in reply to: The Events Calendar & Enfold #1141760

Victoria
Inactive Moderator

Hey havi,

You do need to install the plugin and no, plugin’s files will not be compressed with the themes, you can use the caching plugin that will do this part for you.

Best regards,
Victoria

September 24, 2019 at 9:23 pm in reply to: Portfolio grid text overlay #1141597

Victoria
Inactive Moderator

Hi Jason,

Oh :) I looked at the original post and did not realize that it was not you who started the thread.

You need to add excerpts. Take a look here
https://kriesi.at/support/topic/portfolio-grid-add-excerpt-under-title/#post-578348

Best regards,
Victoria

September 24, 2019 at 9:19 pm in reply to: Default demo error message at import #1141596

Victoria
Inactive Moderator

Hi Raphael,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

September 24, 2019 at 9:17 pm in reply to: How to not translate theme configuration with WPML #1141594

Victoria
Inactive Moderator

Hey ivantutic,

This has not been implemented, you need to update theme options for all languages. Please have a look here:

Implementing the same theme setting to all languages using Enfold+WPML

If you need further assistance please let us know.
Best regards,
Victoria

September 24, 2019 at 9:13 pm in reply to: [URGENT & IMPORTANT] Request Help With Theme – Enfold #1141592

Victoria
Inactive Moderator

Hi Lily M,

Best regards,
Victoria

September 24, 2019 at 9:11 pm in reply to: Bild nicht trasparent nach Upload und Tabellen nicht für Sendeplan erstellbar? #1141591

Victoria
Inactive Moderator

Hey Arbogaz,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

September 24, 2019 at 9:09 pm in reply to: Serve resources from a consistent URL #1141589

Victoria
Inactive Moderator

Hi ICEMAN,

Enfold does not do such image versioning. Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 24, 2019 at 9:07 pm in reply to: Error: Service Unavailable #1141587

Victoria
Inactive Moderator

Hi Veronica,

Can you live with this for now? You can also write to Yoast support about this issue.

Best regards,
Victoria

September 24, 2019 at 9:05 pm in reply to: Advanced Editor – Icon Box editing shows blank #1141586

Victoria
Inactive Moderator

Hi GlennBolan,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 24, 2019 at 9:04 pm in reply to: Testimonials Name Field Truncates the Letter y #1141584

Victoria
Inactive Moderator

Hi kurson,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 24, 2019 at 9:04 pm in reply to: Portfolio Entry link Classic Single Entry #1141583
Victoria
Inactive Moderator
Hi Nadja,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.main_color section.av_toggle_section * {
    border-color: #ccc;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 13,291 through 13,320 (of 38,331 total)

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