Page 441 – Support | Kriesi.at – Premium WordPress Themes

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September 26, 2019 at 3:49 pm in reply to: Woocommerce and Enfold #1142317

Victoria
Inactive Moderator

Hi Amanda,

Well, if you would like to receive support you will need to purchase the license again or try to contact the developer who bought the theme for you to get the purchase code.

Best regards,
Victoria

September 26, 2019 at 3:45 pm in reply to: Popup from Popup Manager works only in the preview #1142313

Victoria
Inactive Moderator

Hi fe1x,

Is this plugin working better for you?

Best regards,
Victoria

September 26, 2019 at 3:40 pm in reply to: layerslider min. mobile font size centered #1142310

Victoria
Inactive Moderator

Hi andyux,

Well, the Layer Slider is hard to adjust like this. Can you give a class or an id to the image layer or to the image?

Best regards,
Victoria

September 26, 2019 at 3:39 pm in reply to: Make blog post previous and next Featured Image bigger #1142309

Victoria
Inactive Moderator

Hi FlatText,

Glad you got it working for you with Guenni007’s help! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 26, 2019 at 3:38 pm in reply to: How can I change position of "Display a scroll down arrow" #1142308

Victoria
Inactive Moderator

Hi buciks1,

Did you get it working for you?

@Guenni007 Thank you for your input :)

Best regards,
Victoria

September 26, 2019 at 3:34 pm in reply to: Site lost parts of CSS for no particular reason – sudden change #1142306

Victoria
Inactive Moderator

Hey connect4consulting,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

How do you know you’re losing the parts? DO you know which ones?

Best regards,
Victoria

September 26, 2019 at 3:29 pm in reply to: Different menu on different pages #1142302

Victoria
Inactive Moderator

Hi Maureen,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

September 26, 2019 at 3:28 pm in reply to: Button funktioniert mobil nicht #1142300
Victoria
Inactive Moderator
Hey Ben_Schlemper,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:767px){
    .av-section-color-overlay + .container + .border-extra-diagonal{
        z-index: 0;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 26, 2019 at 3:24 pm in reply to: Question about footer – link in new tab, position of search-field, height of foo #1142298

Victoria
Inactive Moderator

Hi Loveronika,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

September 26, 2019 at 3:23 pm in reply to: Excerpts not working properly … #1142297

Victoria
Inactive Moderator

Hi lmackinnon,

NO, the archive pages cannot be edited like that.

Archive pages can be customized like this

How to Customize Layout of Archive Pages

Best regards,
Victoria

September 26, 2019 at 3:19 pm in reply to: Advanced layout editor – preview not working #1142295

Victoria
Inactive Moderator

Hi art-com ,

Please have a look at the following thread

Preview does not work if the page is not published

If you need further assistance please let us know.
Best regards,
Victoria

September 26, 2019 at 3:17 pm in reply to: Post slider not working on Safari #1142293

Victoria
Inactive Moderator

Hi OKEIwebbureau,

https://cl.ly/0b9bf6f1a275 Looks the same in Safari as in Chrome on my end.

Could you please clear the cache, check again and get back to us.
Best regards,
Victoria

September 26, 2019 at 3:14 pm in reply to: Sidebar under all content #1142292

Victoria
Inactive Moderator

Hey mm-g,

Well, we cannot see the bug like this. Do you have a test server?

Best regards,
Victoria

September 26, 2019 at 3:12 pm in reply to: Portfolio Entry link Classic Single Entry #1142291

Victoria
Inactive Moderator

Hi Nadja,

Well, the borders on your website were set to white for some reason, you can check your Theme options.

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

September 26, 2019 at 3:11 pm in reply to: How to hide the header and menu in posts #1142290

Victoria
Inactive Moderator

Hi Belliniphotoart,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 26, 2019 at 3:09 pm in reply to: This element was disabled in your theme settings #1142288

Victoria
Inactive Moderator

Hi Resonanz,

Glad it’s working for you now! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 26, 2019 at 3:09 pm in reply to: Only mobil #1142286
Victoria
Inactive Moderator
Hey schweg33,

Yes, of course. Please try the code like this:
```
@media only screen and (max-width: 767px) {
  .page-id-1090 #socket {
    position: fixed;
    bottom: 0;
    width: 100%;
  }
}
```
Best regards,
Victoria
September 26, 2019 at 3:07 pm in reply to: Contact form over hero image #1142285
Victoria
Inactive Moderator
Hey jnightingale,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.page-id-12243.page .container_wrap_first .content {
    padding-top: 0px;
    padding-bottom: 0px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 26, 2019 at 3:03 pm in reply to: Error on connecting to Google reCAPTCHA #1142283

Victoria
Inactive Moderator

Hi TeddyBean,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 26, 2019 at 3:02 pm in reply to: Avia Layout Builder disappeared on page after revision (which didn't work either #1142282

Victoria
Inactive Moderator

Hi Sandra,

Enfold 4.5 is not built to work with Gutenberg, the new WordPress editor that you see now. There are two things you can do: either update the theme to the latest version or install the Classic editor as a plugin.

Please have a look here

Gutenberg Editor –

Best regards,
Victoria

September 26, 2019 at 11:16 am in reply to: Can a contact form send a copy to my visitor too? #1142218

Victoria
Inactive Moderator

Hey gemmavdrploeg,

Please have a look here

Enfold Contact Form confirmation email question

You might also consider using a Contact Form 7 or Gravity Forms they have more options for setting up emails and forms.

Best regards,
Victoria

September 26, 2019 at 11:11 am in reply to: reCAPTCHA problem + background video first loading #1142216

Victoria
Inactive Moderator

Hi TechMyBiz,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 26, 2019 at 11:10 am in reply to: Icon Tricks with Color #1142215

Victoria
Inactive Moderator

Hi Phil,

You can add span elements and make them into circles with the css.

We need to see the actual css and html to be able to propose a solution for you. Please get back to us when you get the website to some testing server.

Best regards,
Victoria

September 26, 2019 at 11:09 am in reply to: Enfold Posts Picture Edit #1142213

Victoria
Inactive Moderator

Hi Vangone,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 26, 2019 at 11:06 am in reply to: Full screen slider display #1142212

Victoria
Inactive Moderator

Hi ICEMAN,

This function has to be theme-specific since it has to work with the Advanced Layout Builder. So it has to be custom written.

I will write to our dev team, maybe the screen options will work better in the future, but I cannot really help you with this at the moment.

Best regards,
Victoria

September 26, 2019 at 11:04 am in reply to: Continue shopping button #1142210

Victoria
Inactive Moderator

Hey Library4All,

Please have a look here

Add a ‘Continue Shopping’ Button to Woo Commerce Checkout and Cart Page

If you need further assistance please let us know.
Best regards,
Victoria

September 26, 2019 at 11:01 am in reply to: Dark Mode #1142209

Victoria
Inactive Moderator

Hi peterolle,

Well, I forwarded it to the dev team. Maybe it will be considered sometime in the future, but I am not sure it will be soon.

Best regards,
Victoria

September 26, 2019 at 10:57 am in reply to: Layerslider Shows Update #1142206

Victoria
Inactive Moderator

Hey Luca,

Please have a look at this thread:
https://kriesi.at/support/topic/site-still-showing-layerslider-needs-updating/

If you need further assistance please let us know.
Best regards,
Victoria

September 26, 2019 at 10:55 am in reply to: Partner/Logo grid style #1142204

Victoria
Inactive Moderator

Hey Darebvk,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

September 26, 2019 at 10:55 am in reply to: Enfold shop question #1142202

Victoria
Inactive Moderator

Hey Library4All,

That is the WooCommerce function. Please have a look here

Product Filters

woocommerce.com/document/product-filters/embed/#?secret=T40di5nZAz" data-secret="T40di5nZAz" width="600" height="338" title="“Product Filters” — <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> Docs" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

If you need further assistance please let us know.
Best regards,
Victoria
Author

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Viewing 30 posts - 13,201 through 13,230 (of 38,331 total)

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