Page 426 – Support | Kriesi.at – Premium WordPress Themes

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October 16, 2019 at 4:58 pm in reply to: Menu – sub menu toggle on icon click, parent page open on text click #1148497

Victoria
Inactive Moderator

Hi Steve,

No, there are no hooks, it has to be a JavaScript solution.

Best regards,
Victoria

October 13, 2019 at 11:32 am in reply to: Google Maps not showing up #1147565

Victoria
Inactive Moderator

Hi loftreklam,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

October 13, 2019 at 11:29 am in reply to: Unstick sticky header – unchecked, but not working #1147563

Victoria
Inactive Moderator

Hi richardbeatty,

Glad you got it working for you! :)

I am not sure I understood your last question. Please, can you explain a bit more?

If you need further assistance please let us know.

Best regards,
Victoria

October 13, 2019 at 11:27 am in reply to: Google Maps API Key #1147562

Victoria
Inactive Moderator

Hi sailing_cat,

Did you set it up properly? With billing and authorizing your domain name?

Best regards,
Victoria

October 13, 2019 at 11:23 am in reply to: On v (3.8.4) cannot update to latest #1147561

Victoria
Inactive Moderator

Hey lovelyjubbly,

You need to go to your Themeforest account and download the theme from there.

The minimum requirement for WordPress and the theme is php5.6.3, but it is better to use php7.

You might want to have a testing environment set up to do the update there first as there have been many changes.

You can follow the steps outlined here

problem update 4.5 failed

Best regards,
Victoria

October 13, 2019 at 11:20 am in reply to: How to disable BOLD (Strong) color? #1147560

Victoria
Inactive Moderator

Hey Oref,

What do you mean by “disable font colors when they’re BOLD”? IN this case, it is better to specify the color that you want. Like #000 for example.

Best regards,
Victoria

October 13, 2019 at 11:18 am in reply to: Logo and menu overlapping on iPad in landscape orientation #1147559

Victoria
Inactive Moderator

Hey rcottingham,

Please have a look at our docs here

Menu

If you need further assistance please let us know.
Best regards,
Victoria

October 13, 2019 at 11:16 am in reply to: Social icon shifted in the footer #1147556
Victoria
Inactive Moderator
Hi asteflo950,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #socket .social_bookmarks li {
    padding: 0;
}
#top #socket .social_bookmarks li a {
    border-width: 0px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 13, 2019 at 11:10 am in reply to: Urgent – please answer this question #1146725 #1147552

Victoria
Inactive Moderator

Hey danilogdl,

You need to go to Appearance > Menu and look at the Screen options, enable the Description field and edit it.

If you need further assistance please let us know.
Best regards,
Victoria

October 13, 2019 at 11:06 am in reply to: iPad Pro Landscape 1024 Hamburger Menu #1147550

Victoria
Inactive Moderator

Hey esotEric,

Please have a look at our docs here:

Menu

If you need further assistance please let us know.
Best regards,
Victoria

October 13, 2019 at 11:05 am in reply to: top padding in containers doesn't work sometimes #1147549

Victoria
Inactive Moderator

Hey bobfurgo,

Could you please attach some screenshots of the issue?

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

October 13, 2019 at 11:04 am in reply to: Links on grid rows creating whitespace between columns. #1147548

Victoria
Inactive Moderator

Hi i9design,

Best regards,
Victoria

October 13, 2019 at 11:03 am in reply to: Short code inside color section – not displaying as full width #1147547
Victoria
Inactive Moderator
Hey richardbeatty,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top.page-id-3294 #av_section_2 .container,
#top.page-id-3294 #av_section_2 .template-page.content  {
    padding: 0;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 13, 2019 at 10:58 am in reply to: Unstick sticky header – unchecked, but not working #1147546

Victoria
Inactive Moderator

Hi richardbeatty,

Best regards,
Victoria

October 13, 2019 at 10:55 am in reply to: color section background image parallax issue #1147545

Victoria
Inactive Moderator

Hi sky19er,

Best regards,
Victoria

October 13, 2019 at 10:51 am in reply to: WooCommerce Product Category Images Not Loading #1147544

Victoria
Inactive Moderator

Hey alexbonesteel,

Please turn off SG optimizer and see if the issue persists.

Best regards,
Victoria

October 13, 2019 at 10:42 am in reply to: Category selection widget is not automatically redirect in safari browser #1147542

Victoria
Inactive Moderator

Hi flipstar99,

Best regards,
Victoria

October 13, 2019 at 10:30 am in reply to: Achieving a look from another theme in Enfold #1147541
Victoria
Inactive Moderator
Hi Daniel,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:767px){
     .caption_framed .slideshow_caption .avia-caption-title {
         background: transparent;
     }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 13, 2019 at 10:28 am in reply to: Move social share section in post below custom field #1147540

Victoria
Inactive Moderator

Hey guttogjente,

Your code runs after /enfold/includes/loop-index.php and it should run inside. The share buttons function is called before the code that you added.

Best regards,
Victoria

October 13, 2019 at 10:24 am in reply to: Enfold removes WooCommerce Product & Category Breadcrumb LD+JSON #1147539
Victoria
Inactive Moderator
Hey Jason,

You can add this action back by adding it to the functions.php file if you need:
```
add_action( 'woocommerce_before_main_content', 'woocommerce_breadcrumb', 20, 0);
```
Best regards,
Victoria
October 13, 2019 at 10:22 am in reply to: The font is displayed incorrectly. #1147538

Victoria
Inactive Moderator

Hi Christina,

Yes, I see the issue, thank you for clarifying. Looks like Helvetica Neue is not loading on my end at all, but I see no errors that can be pointing to the issue.

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

October 13, 2019 at 10:07 am in reply to: Change CSS on Fullwidth Sub Menu #1147536
Victoria
Inactive Moderator
Hey MIMMT,

Actually, you can try the solution from our docs

Fullwidth Sub Menu

Best regards,
Victoria
- This reply was modified 5 years, 6 months ago by Victoria.
October 13, 2019 at 10:05 am in reply to: Logo center of the menu (split) #1147535

Victoria
Inactive Moderator

Hi Angelo,

Oh, ok, but the css that you shared above will not do that.

Please have a look at our docs here

Menu

If you need further assistance please let us know.
Best regards,
Victoria

October 13, 2019 at 10:03 am in reply to: Contact Form – Auto responder email subject won't update #1147534

Victoria
Inactive Moderator

Hi Eman,

I added the code for you, please check now and change the text to the one you need.

Best regards,
Victoria

October 13, 2019 at 10:01 am in reply to: Ajax search don't find keywords after Relevansi update #1147533

Victoria
Inactive Moderator

Hi Mike,

You need to copy this file to the child theme and make your changes there. This will be the update safe way.

Best regards,
Victoria

October 13, 2019 at 9:59 am in reply to: Implementing font-feature-settings #1147532

Victoria
Inactive Moderator

Hey zonkbros,

Best regards,
Victoria

October 13, 2019 at 9:57 am in reply to: Enfold – Barrierefreiheit #1147531

Victoria
Inactive Moderator

Hi Claudia,

Thank you for getting back to us. We will remind the dev team about it.

Best regards,
Victoria

October 13, 2019 at 9:55 am in reply to: Enfold & Gutenberg where did the option go? #1147530

Victoria
Inactive Moderator

Hi Oversberg,

Thank you for your input. We will pass it on to our dev team.

Best regards,
Victoria

October 13, 2019 at 9:54 am in reply to: privacy-cookies – google analytics #1147529

Victoria
Inactive Moderator

Hi Andreas,

The analytics cannot legally work without permission, that’s why you need to set it up correctly.

Best regards,
Victoria

October 13, 2019 at 9:50 am in reply to: Some WooCommerce issues #1147527
Victoria
Inactive Moderator
Hi Mike,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.single.single-product .product_meta * {
    font-size: 16px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 12,751 through 12,780 (of 38,331 total)

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