Page 402 – Support | Kriesi.at – Premium WordPress Themes

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November 11, 2019 at 4:28 pm in reply to: avia layout editor not working #1155653

Victoria
Inactive Moderator

Hi AndromedaTS,

So what pages is it working on? Do you have any links for us of working and not working pages?

Best regards,
Victoria

November 11, 2019 at 4:25 pm in reply to: blog posts on layerslider #1155651

Victoria
Inactive Moderator

Hi Munford,

The test page goes to the 404 now, did you remove it? I am not aware of another way. We have just a regular content slider, you can add it to the Layer Slider as a shortcode and see if it works for you. You can also look for plugins that do the posts carousels.

Best regards,
Victoria

November 11, 2019 at 4:21 pm in reply to: Enfold (4.6.3.1) Burger menu NOT working on mobile #1155650

Victoria
Inactive Moderator

Hi iconbit,

Please sync translations and check the menu, there is some link missing.

Best regards,
Victoria

November 11, 2019 at 4:12 pm in reply to: Enfold MailChimp Newsletter Signup – not showing up for for "All Languages" #1155648

Victoria
Inactive Moderator

Hi designyvr,

Did you get it working for you?

Best regards,
Victoria

November 11, 2019 at 2:29 pm in reply to: Making image sizes configurable in Enfold #1155622

Victoria
Inactive Moderator

Hi Roger,

I will forward this as a feature request, it will be considered by the dev team. Thank you for your input.

Best regards,
Victoria

November 11, 2019 at 2:27 pm in reply to: After Enfold update to 4.6.3.1 Google fonts not showing & button radials gone #1155621

Victoria
Inactive Moderator

Hi Gerry,

We are from different countries, we have a distributed team. Can you disable that plugin for now so that we can help you with the issue?

Best regards,
Victoria

November 11, 2019 at 2:26 pm in reply to: Icon next to title on portfolio Grid #1155620
Victoria
Inactive Moderator
Hi Volgspot,

Please try using code like this:
```
  #av-sc-portfolio-1 .entry-content-header a:before {
    content: '\E812';
    font-family: 'entypo-fontello';
    font-weight: normal;
    speak: none;
    margin-right: 5px;
    float: left;
    min-height: 40px;
  }
    #av-sc-portfolio-1 .entry-content-header a {
      word-wrap:break-word;
    }
```
Best regards,
Victoria
November 11, 2019 at 2:18 pm in reply to: Severe problems with editor on Mac + Firefox #1155614

Victoria
Inactive Moderator

Hi DFME,

I am getting the connection reset a few times.

Please disable Wordfence and see if the issue persists.

Best regards,
Victoria

November 11, 2019 at 2:14 pm in reply to: Breadcrumb Title #1155613

Victoria
Inactive Moderator

Hi Jan,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

November 11, 2019 at 2:13 pm in reply to: child CSS doesn't show up on front-end correct with performance theme setting #1155612

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

November 11, 2019 at 2:08 pm in reply to: form and map problems #1155609

Victoria
Inactive Moderator

Hey romero2,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 11, 2019 at 2:07 pm in reply to: Video porfolio Enfold. #1155608

Victoria
Inactive Moderator

Hi tmsifting,

You’re using a different portfolio grid setting, not the Ajax one. Please check.

Best regards,
Victoria

November 11, 2019 at 2:01 pm in reply to: cookie banner question #1155603

Victoria
Inactive Moderator

Hi brandreach_at,

Please have a look at the following thread on how to add the link in the socket:
https://kriesi.at/support/topic/how-to-ad-sub-menu-in-the-socket-like-in-the-demo/

If you need further assistance please let us know.
Best regards,
Victoria

November 11, 2019 at 1:57 pm in reply to: Images displaying too small in Masonry gallery #1155598

Victoria
Inactive Moderator

Hi edwardmoss,

Have you seen the private content box? I replied there.

https://www.edwardmoss.co.uk/site/wp-content/uploads/2015/01/corporateportrait-017-470×705.jpg

https://www.edwardmoss.co.uk/site/wp-content/uploads/2015/01/Commercialportrait-705×470.jpg The images used have different sizes and so they look so different in the masonry.

Best regards,
Victoria

November 11, 2019 at 1:55 pm in reply to: ARIA – [role]s are not contained by their required parent element – [aria-*] att #1155597

Victoria
Inactive Moderator

Hi dronur,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

November 11, 2019 at 1:54 pm in reply to: Severe problems with editor on Mac + Firefox #1155596

Victoria
Inactive Moderator

Hi DFME,

Which version of php are you running?

Best regards,
Victoria

November 11, 2019 at 1:51 pm in reply to: Google Maps API Key Error #1155593

Victoria
Inactive Moderator

Hi Lord_Sandwich,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 11, 2019 at 1:51 pm in reply to: Styling New Widget Area #1155591

Victoria
Inactive Moderator

Hey Darren,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

November 11, 2019 at 1:49 pm in reply to: Edit "Content Elements" such as Icon Box & Button #1155589

Victoria
Inactive Moderator

Hi Omar,

Please disable Jetpack for now, as we cannot login.

Best regards,
Victoria

November 11, 2019 at 1:45 pm in reply to: Social media icons show as empty boxes #1155584

Victoria
Inactive Moderator

Hey Mick,

Can you disable caching and minification for now?

And please check via FTP of the fonts are there?
themes/enfold/config-templatebuilder/avia-template-builder/assets/fonts/entypo-fontello.woff

Best regards,
Victoria

November 11, 2019 at 1:40 pm in reply to: menu button color change when scrolling #1155582

Victoria
Inactive Moderator

Hi marketingnr1,

Can you disable caching and minification for now?

Best regards,
Victoria

November 11, 2019 at 1:34 pm in reply to: Linking from Portfolio Grid #1155578

Victoria
Inactive Moderator

Hey tmsifting,

Your portfolio is not loading via Ajax, it is just using the normal link. Is this behavior that you need?

Best regards,
Victoria

November 11, 2019 at 1:24 pm in reply to: Iframe is not working #1155576

Victoria
Inactive Moderator

Hey Alexandre49,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 11, 2019 at 1:23 pm in reply to: Advanced Layout Builder content not displaying when using custom single temp #1155575

Victoria
Inactive Moderator

Hi Steeleroo,

The pages built with the Advanced Layout Builder are rendered with the /enfold/template-builder.php file and so the changes in the single.php will not apply in this case.

Best regards,
Victoria

November 11, 2019 at 1:21 pm in reply to: WooCommerce Breadcrumbs Not Showing All Paths #1155574

Victoria
Inactive Moderator

Hey sublime5o,

Best regards,
Victoria

November 11, 2019 at 1:18 pm in reply to: Meda Menu doesn't work on mobile #1155570

Victoria
Inactive Moderator

Hi Luisgasser,

Well, those are titles for the mega-menu and they are stipped out when the menu changes to the mobile version. Normally a column would have links under it and so they would show on mobile.

Best regards,
Victoria

November 11, 2019 at 1:11 pm in reply to: Making image sizes configurable in Enfold #1155568
Victoria
Inactive Moderator
Hey Roger,

Please have a look at the following thread:
https://kriesi.at/support/topic/how-to-disable-enfold-creating-media-image-sizes/

And here is another solution:
https://kriesi.at/support/topic/disable-image-generation-in-17-different-sizes/#post-527765

You can disable the image size generation at all.

Best regards,
Victoria
- This reply was modified 5 years, 5 months ago by Victoria.
November 11, 2019 at 1:07 pm in reply to: Ajax Search function not working #1155567

Victoria
Inactive Moderator

Hey Willem7904,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

November 11, 2019 at 12:31 pm in reply to: Masonry Grid with Portfolio Entries and Category (Blog Posts) #1155558

Victoria
Inactive Moderator

Hi Claudia,

Of course, it is possible to do it :)

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 11, 2019 at 12:29 pm in reply to: How to customize category/archive template via the theme option? #1155557

Victoria
Inactive Moderator

Hey moonswamp,

Well, depends on how you want to customize it. In most cases, yes, you will still need to edit that file.

However, the layout can be changed this way too:
https://kriesi.at/support/topic/category-archive-page-change-layout-to-show-excerpt/#post-459206

If you need further assistance please let us know.
Best regards,
Victoria
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Posts

Viewing 30 posts - 12,031 through 12,060 (of 38,331 total)

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