Page 395 – Support | Kriesi.at – Premium WordPress Themes

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November 16, 2019 at 4:23 pm in reply to: Layer Slider Doesnt work on iPad #1157491

Victoria
Inactive Moderator

Hi lyndondarkes,

Well, yes and it will be in the next update, so if it’s not critical maybe you can wait.

Best regards,
Victoria

November 16, 2019 at 4:13 pm in reply to: Whatsapp on header (social menu) doesn't work #1157487

Victoria
Inactive Moderator

Hi peruwan,

Please have a look at this article:

How to add a Whatsapp Click-to-Chat link on WordPress

If you need further assistance please let us know.
Best regards,
Victoria

November 16, 2019 at 4:06 pm in reply to: Extra Elements Area with Icons #1157486

Victoria
Inactive Moderator

Hi micom6150,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 16, 2019 at 4:05 pm in reply to: Slider Revolution Doesnt Display #1157485
Victoria
Inactive Moderator
Hi ben,

The slider is there but it gets the height of 1px and so does not show. Also, the Layer Slider and the RevSlider get the same id, and is not valid html. You might want to give custom id to one of the sliders.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#layer_slider_1 {
  height: auto !important;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 16, 2019 at 3:53 pm in reply to: Link parent page above nested subpages in sidebar navigation #1157484

Victoria
Inactive Moderator

Hey JantienM,

You can use the upper line and wrap the lin in the span too.

If you need further assistance please let us know.
Best regards,
Victoria

November 16, 2019 at 3:50 pm in reply to: Masonry gallery not working #1157483

Victoria
Inactive Moderator

Hi Birgit,

Can you disable caching and minification for now?

You’re using some plugin that uses isotope JavaScript library too and so there is a conflict.

Best regards,
Victoria

November 16, 2019 at 3:46 pm in reply to: Separate Main Content H3 #1157482
Victoria
Inactive Moderator
Hey berniedidit,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #wrap_all .main_color h3.avia-form-success {
    font-size: 16px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 16, 2019 at 3:38 pm in reply to: Problem with Enfold, LayerSlider on Safari 13.X and others #1157480

Victoria
Inactive Moderator

Hey terra3110,

Could you please replace /enfold/js/avia-snippet-cookieconsent.js file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js and flush browser cache?

Google Maps not showing up

Best regards,
Victoria

November 16, 2019 at 3:35 pm in reply to: Can only see homepage when logged in as admin #1157479

Victoria
Inactive Moderator

Hi Ibanez470,

https://cl.ly/5b319f405d37 In your theme options a home page is set to be the 404 page, please change it.

Best regards,
Victoria

November 16, 2019 at 3:28 pm in reply to: Adding structured micro data markup to blog post #1157477

Victoria
Inactive Moderator

Hi Lisa,

The Advanced Layout Editor supports structured data and yes, you can use Yoast too.

https://cl.ly/5bba67b24c80 It is activated in the theme options in the General builder tab.

Best regards,
Victoria

November 16, 2019 at 3:25 pm in reply to: Different issues after update to 4.6.3.1 #1157476

Victoria
Inactive Moderator

Hey pennywise1977,

Here are the docs for you:

Contact Form

Best regards,
Victoria

November 16, 2019 at 3:17 pm in reply to: Styling on website not beeing displayed correctly. #1157472

Victoria
Inactive Moderator

Hi MatthiasCordes94,

Could you please attach some screenshots of the issue?

Could you please attach a mockup of what you’re trying to achieve?

Do you mean styles from the theme options do not apply?

Best regards,
Victoria

November 16, 2019 at 3:16 pm in reply to: Default Enfold product gallery – Doesn't show every individual picture #1157471

Victoria
Inactive Moderator

Hey iWrkrs,

Best regards,
Victoria

November 16, 2019 at 3:14 pm in reply to: Two sites' category images don't match dimensions #1157470

Victoria
Inactive Moderator

Hi ColinWalton,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 16, 2019 at 3:13 pm in reply to: Grid Row Picture / Text on mobile Devices #1157469

Victoria
Inactive Moderator

Hey felixl,

Please have a look at the solution posted here:

Problem between a computer and a smartphone

If you need further assistance please let us know.
Best regards,
Victoria

November 16, 2019 at 3:11 pm in reply to: Accordion not working #1157468

Victoria
Inactive Moderator

Hi Klaus,

I will ask my colleagues to have a look.

Best regards,
Victoria

November 16, 2019 at 3:10 pm in reply to: Looking for some assistance with menu indicators #1157467

Victoria
Inactive Moderator

Hey brayn_design,

https://cl.ly/aae4f80f53b4 This code in your Quick css is causing it, why do you need links to jump like that on hover? You need to remove this code.

Best regards,
Victoria

November 15, 2019 at 10:37 pm in reply to: Privacy/Cookies Modal Window #1157348

Victoria
Inactive Moderator

Hi solidvapor,

These options are available in Enfold 4.6.3.1, you might want to update the theme.

Best regards,
Victoria

November 15, 2019 at 10:36 pm in reply to: Social Media Profiles: how can I change the size and the symbol-icon? #1157347

Victoria
Inactive Moderator

Hi designbasis,

Please have a look at our docs here

Child Theme

The child theme will keep your changes when the next update comes out.

The icon code is “\uf16d”

Best regards,
Victoria

November 15, 2019 at 10:33 pm in reply to: 3 Different Problems: Heading font weight, Button on text and cookie banner. #1157345

Victoria
Inactive Moderator

Hi progpaule,

Great :) We are closing the thread.

Best regards,
Victoria

November 15, 2019 at 10:32 pm in reply to: Cannot edit existing pages, because content is not showing when in edit mode #1157344

Victoria
Inactive Moderator

Hi rwalderh,

Please have a look at this thread:

Enfold theme options not saving any changes

If you need further assistance please let us know.
Best regards,
Victoria

November 15, 2019 at 10:32 pm in reply to: Cannot edit existing pages, because content is not showing when in edit mode #1157342

Victoria
Inactive Moderator

Hi rwalderh,

Please have a look at this thread:

Enfold theme options not saving any changes

If you need further assistance please let us know.
Best regards,
Victoria

November 15, 2019 at 10:30 pm in reply to: Add whitespace to portfolio grid rows #1157341

Victoria
Inactive Moderator

Hey Alexander,

https://cl.ly/303429c0daea The grid cells positioning is set and calculated in JavaScript and so it cannot really be adjusted by the css like that.

Best regards,
Victoria

November 15, 2019 at 10:25 pm in reply to: Admin area of WP site broken #1157340

Victoria
Inactive Moderator

Hi hannelynne,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 15, 2019 at 10:24 pm in reply to: Side Arrows on portfolio Items not shown #1157339

Victoria
Inactive Moderator

Hi baiker,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

November 15, 2019 at 10:21 pm in reply to: Header Social Symbole #1157338

Victoria
Inactive Moderator

Hi classicalarts,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

November 15, 2019 at 10:17 pm in reply to: colored button main menu color #1157337

Victoria
Inactive Moderator

Hey Stefan,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 15, 2019 at 10:17 pm in reply to: Blog Post not as the Demo #1157336
Victoria
Inactive Moderator
Hey Vangone,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .fullsize .template-blog .post .entry-content-wrapper .post-meta-infos {
    max-width: 44.5em;
    float: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 15, 2019 at 10:10 pm in reply to: Remove DOWNLOAD BUTTON FROM SELF-HOSTED VIDEOS in chrome. #1157333

Victoria
Inactive Moderator

Hi mm-g,

Thanks, I tried it too, but it does not work.

Please try the other solution posted here:
https://stackoverflow.com/a/41136470

If you need further assistance please let us know.
Best regards,
Victoria

November 15, 2019 at 10:03 pm in reply to: Whatsapp on header (social menu) doesn't work #1157332
Victoria
Inactive Moderator
Hi peruwan,

The social icons are hidden on mobile.
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
    .responsive #top #wrap_all #header .social_bookmarks, 
    .responsive #top #wrap_all #main .av-logo-container .social_bookmarks {
        display: block;
    }
}
```
The other question is that you added the link for the Whatsapp in the incorrect way.

If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 11,821 through 11,850 (of 38,331 total)

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