Page 385 – Support | Kriesi.at – Premium WordPress Themes

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November 27, 2019 at 7:00 pm in reply to: Add Image to Right of Button in Fullwidth Easy Slider #1160765

Victoria
Inactive Moderator

Hey NicomIT,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

November 27, 2019 at 6:59 pm in reply to: Warning: file_get_contents on line 367 #1160764

Victoria
Inactive Moderator

Hi Daniel,

Are you using the child theme? If not, the update will overwrite the changes. So you might consider switching to the child theme.

Best regards,
Victoria

November 27, 2019 at 6:27 pm in reply to: Slide Show (full width), Vollbild-Silder and Masonry-Gallery doesn't show! #1160761

Victoria
Inactive Moderator

Hi Estherella,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new thread.
Best regards,
Victoria

November 27, 2019 at 6:25 pm in reply to: Warning: Division by zero av-helper-slideshow.php #1160760

Victoria
Inactive Moderator

Hi siteraum,

Yes, you can hide it. But it might be better to have the debug on just write it to the logs.

Please have a look at this article:

Debugging WordPress: How to Use WP_DEBUG

Best regards,
Victoria

November 27, 2019 at 6:22 pm in reply to: SHOP IS DOWN because of ENFOLD #1160759

Victoria
Inactive Moderator

Hey Torge,

Can you please check the server log for error?

For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Best regards,
Victoria

November 27, 2019 at 6:20 pm in reply to: Quick css text aligned to center under thumbnails in slider #1160758
Victoria
Inactive Moderator
Hey gianazzi,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.avia-content-slider .slide-entry-title {
    text-align: center;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 27, 2019 at 6:18 pm in reply to: Google custom marker wrong possition on zoom out #1160757

Victoria
Inactive Moderator

Hi Mathilde,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 27, 2019 at 6:16 pm in reply to: Enfold 4.6.3.1 slow performance and 500-errors #1160756

Victoria
Inactive Moderator

Hi laptophobo,

Please start a separate thread, describe your issue there and give us a link to your website.

Best regards,
Victoria

November 27, 2019 at 6:16 pm in reply to: Enfold 4.6.3.1 slow performance and 500-errors #1160755

Victoria
Inactive Moderator

Hi diggital,

Can you please check the server log for error?

Best regards,
Victoria

November 27, 2019 at 6:13 pm in reply to: Code block with Extra Space at the first line #1160753
Victoria
Inactive Moderator
Hi olasne,

Glad we could help :)

I forwarded it to our dev.

If you need further assistance please let us know.

Best regards,
Victoria
- This reply was modified 5 years, 5 months ago by Victoria.
November 27, 2019 at 6:12 pm in reply to: Map not working, error in console #1160752

Victoria
Inactive Moderator

Hey pamelamyhre,

You have the js/shortcodes.js in your child theme, has it been updated with a fresh copy?

Best regards,
Victoria

November 27, 2019 at 6:09 pm in reply to: Video Content (Layer Slider) covers Menu items #1160750

Victoria
Inactive Moderator

Hey willjepson,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 27, 2019 at 6:08 pm in reply to: Settings for prev/next are not affecting blog posts #1160749

Victoria
Inactive Moderator

Hi traypup,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new thread.
Best regards,
Victoria

November 27, 2019 at 6:07 pm in reply to: Upload media button is missing in Media library when accessed through Enfold #1160748

Victoria
Inactive Moderator

Hi mberschens,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 27, 2019 at 6:03 pm in reply to: Cant import demo #1160746

Victoria
Inactive Moderator

Hi wtek,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 27, 2019 at 6:02 pm in reply to: stop video background from looping #1160744

Victoria
Inactive Moderator

Hey flordelizamejia,

Please have a look at the following thread:

Color section background video stop looping

If you need further assistance please let us know.

Best regards,
Victoria

November 27, 2019 at 6:01 pm in reply to: Fixed attachment mobile & tablet #1160743

Victoria
Inactive Moderator

Hey Steve Sanchez,

Please have a look at the following thread:

Parallax Image not working on iPad

If you need further assistance please let us know.

Best regards,
Victoria

November 27, 2019 at 5:58 pm in reply to: Menü erstellen- Auswahl der Seiten – zu viele Informationen #1160742

Victoria
Inactive Moderator

Hey Austrianweb,

It is just additional info that is supposed to help you to identify the page. It is not the Enfold function, we cannot really help you with that.

Best regards,
Victoria

November 27, 2019 at 5:56 pm in reply to: Blog page contains not only blog posts but also pages, products, etc.. #1160741

Victoria
Inactive Moderator

Hi nickname-superstar,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

November 27, 2019 at 5:49 pm in reply to: Blank bar between header and slider. #1160738

Victoria
Inactive Moderator

Hey lmabarca,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 27, 2019 at 5:48 pm in reply to: Main Menu (header) links hover area issue – how do I make them smaller? #1160737

Victoria
Inactive Moderator

Hi VIA_Architecture,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 27, 2019 at 5:48 pm in reply to: add widget area at the bottom of each post (only posts, not pages) #1160734

Victoria
Inactive Moderator

Hey williamslyd,

Please have a look at this article:
https://www.wpbeginner.com/plugins/how-to-add-custom-after-post-widgets-in-wordpress/

If you need further assistance please let us know.
Best regards,
Victoria

November 27, 2019 at 5:46 pm in reply to: Automatic update fails #1160733

Victoria
Inactive Moderator

Hi Angie,

It is better to update via FTP at this point, in the future the normal update process will be available again.

If you need further assistance please let us know.
Best regards,
Victoria

November 27, 2019 at 5:43 pm in reply to: Background image on iPad Safari Browser #1160730

Victoria
Inactive Moderator

Hi apremierdj,

Please have a look at the following links:
https://github.com/WordPress/gutenberg/issues/6025

How to fix Home Sections’ Background Image Problem on iPad Pro in Parallax Pro

If you need further assistance please let us know.
Best regards,
Victoria

November 27, 2019 at 5:40 pm in reply to: Add a second social share av-share-box in single post page #1160728

Victoria
Inactive Moderator

Hi WPStyling2020,

There does not seem the appropriate filter for this. You need to edit the /includes/loop-index.php file if your posts are built with the Classic editor.

If you need further assistance please let us know.
Best regards,
Victoria

November 27, 2019 at 5:36 pm in reply to: Side Menu – Open downwards #1160726

Victoria
Inactive Moderator

Hi Vangone,

Maybe this link can help you find one:
https://www.wpbeginner.com/showcase/best-wordpress-accordion-plugins/

If you need further assistance please let us know.
Best regards,
Victoria

November 27, 2019 at 5:33 pm in reply to: Googelpagespeedwarning wegen entypo-fontello.woff #1160724

Victoria
Inactive Moderator

Hi kc,

Glad we could help :)

We are closing the thread.

If you need further assistance please let us know in new thread.
Best regards,
Victoria

November 27, 2019 at 5:32 pm in reply to: WPML language switcher in menu #1160722

Victoria
Inactive Moderator

Hi Jürgen,

Ok, we are closing this thread for now :)

Best regards,
Victoria

November 27, 2019 at 5:31 pm in reply to: new icon instagram on social profile and bottom like others #1160721
Victoria
Inactive Moderator
Hi AlexBellaTropea,

Here is the css that can be adjusted to change the css for the social icons:
```
#top #wrap_all .av-social-link-instagram:hover a {
    color: #fff;
    background-color: #a67658;
}
```
Best regards,
Victoria
November 27, 2019 at 5:27 pm in reply to: When I make a grid column linkable a white line appears to its left? #1160717
Victoria
Inactive Moderator
Hey jonnyckk,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .no_margin.av_one_third {
    width: 33.9%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
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Viewing 30 posts - 11,521 through 11,550 (of 38,331 total)

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