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December 7, 2019 at 4:29 pm in reply to: Cookie Banner on Website the navigation by onepager doesn`t work anymore #1163630
Hi rixi,
I am not getting the cookie notice at all. Is it enabled?
Best regards,
VictoriaHi SS-frei,
No, the text is inside the container and opacity affects everything in it. Only to add opacity: 1 to the elements individually.
Best regards,
VictoriaHi grwebs,
If you cannot see the private content, you need to open a new thread.
Best regards,
Victoria-
This reply was modified 5 years, 4 months ago by
Victoria.
Hi kensingtoncyprus,
Could you please attach some screenshots of the issue?
Which buttons are you referring to ?
Best regards,
VictoriaHi TLPLindseyMuchka,
Could you please attach some screenshots of the page speed results?
Best regards,
VictoriaHi MLA18,
Thank you :)
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
#av-masonry-1 .av-masonry-entry { width: 22.9%; top: 8px !important; }If you need further assistance please let us know.
Best regards,
VictoriaHey rasmusheil,
It opens in the new tab on my end. Which browser are you using? Can you please make a small screencast of the issue on your end?
Best regards,
VictoriaHi dondela,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHey Johannes,
The license is never actually expired, you can still go to your Theme forest account and download a fresh version of the theme.
Support, however, does get expired and if you need support you need to purchase it again.
Best regards,
VictoriaDecember 7, 2019 at 4:01 pm in reply to: Lightbox not working on images from Masonry/Galleries #1163613Hey CJG1979,
Lightbox was not enabled in the Theme options on your end :) Please check now.
Best regards,
VictoriaHi simbakatze,
Please have a look at this article:
https://help.author.envato.com/hc/en-us/articles/360000472603-How-to-get-an-API-KeyIf you need further assistance please let us know.
Best regards,
VictoriaHi Lea,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHey comelen,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
@media only screen and (max-width: 479px) { .responsive #top #main .products li.product { margin: 0 1% 1% 0; width: 49%; } }If you need further assistance please let us know.
Best regards,
VictoriaHi tdustrude,
https://cl.ly/c7d63911fabf Here is what I am seeing now. Do you want the post to go even wider?
Best regards,
VictoriaHi tronicszone,
Can you disable caching and minification for now?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaDecember 7, 2019 at 3:49 pm in reply to: Match the Scroll-top Position to header-scrolled height #1163603Hey AD,
Could you please give us a link to your website, we need more context to be able to help you.
Best regards,
VictoriaHi Günter,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you or use a plugin that has the function to add such values :)
Best regards,
VictoriaHey MLA18,
On which page can we see the gallery, I looked at a few and did not see any.
Best regards,
VictoriaHi lguerra10,
Well, you can make the shortcode out of the form and add just the shortcode to the code block or text block not the actual html.
Best regards,
VictoriaHi Michael9001,
Could you please attach some screenshots of the issue?
Best regards,
VictoriaDecember 7, 2019 at 3:30 pm in reply to: Can I customize the format of the form email notification? #1163592Hey bethperkins,
No, not with Enfold, you’ll need an external plugin that has such functionality.
Best regards,
VictoriaHi Harry,
Can you disable caching and minification for now?
Which pages are having images that are not sharp?
Best regards,
VictoriaHi aarti28,
The page is password-protected and we cannot see the page. Please share the password with us too.
Best regards,
VictoriaHi condonpb,
All browsers disallow the unmuted autoplay. So it is better to have it muted and allow users to unmute.
https://developers.google.com/web/updates/2017/09/autoplay-policy-changesBest regards,
VictoriaHi Valinsy,
Best regards,
VictoriaDecember 7, 2019 at 3:12 pm in reply to: Blog page contains not only blog posts but also pages, products, etc.. #1163581December 7, 2019 at 3:07 pm in reply to: Clicking Ultimate FAQ item opens permalink instead of expanding #1163580Hi autopilotdk,
Well, the toggle opens on my end but then it loads the page. It can be the JavaScript conflict not preventing the link default behavior.
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHey adplusdesign,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
Victoria -
This reply was modified 5 years, 4 months ago by
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