Forum Replies Created
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AuthorPosts
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January 8, 2020 at 8:14 pm in reply to: Font Size settings in Screen Options of a Text Block not working #1171581
Hi m s,
Best regards,
VictoriaJanuary 8, 2020 at 8:10 pm in reply to: Icons have disappeared or not showing correctly, help! #1171580Hi flyworxatl,
Please have a look at the following thread:
https://kriesi.at/support/topic/missing-icons-after-updating-to-wordpress-5-3-1-and-maintenance-releases/If you need further assistance please let us know.
Best regards,
VictoriaHi Knallfrosch3,
You can upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.
Best regards,
VictoriaJanuary 8, 2020 at 8:07 pm in reply to: How to translate sorting options in shop page of woocommerce #1171576Hi Shoko,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHi Milan,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaHi Wolf,
Enfold does not cache admin, especially Enfold has nothing to do with the list of pages shown in the dashboard. Please try using a different browser, it can be the one caching aggressively or a caching plugin is configured badly.
Best regards,
VictoriaHi,
Best regards,
VictoriaJanuary 8, 2020 at 7:59 pm in reply to: Use of the word "Get" in text block breaks up the ALB #1171570Hi copycaal,
Here are some threads about the admin-ajax.php getting a 403 status:
https://kriesi.at/support/topic/failed-to-load-resource-the-server-responded-with-a-status-of-403-forbidden/
https://wordpress.org/support/topic/cause-admin-ajax-php-403-forbidden/Best regards,
VictoriaHi eiras,
Best regards,
VictoriaHey bagha,
https://share.getcloudapp.com/geurd5W1 It’s just the top border of the next section.
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
#after_section_5 { border-top: none; }If you need further assistance please let us know.
Best regards,
VictoriaHi dondela,
I think it can be adjusted to look pretty close. Can you please add the margins to the grid cells in the cells options and then we can add the box shadows.
Best regards,
VictoriaHey stefan,
https://share.getcloudapp.com/P8uY6BKx I cannot see the page. How can I access it?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi enricotaccone,
Please disable the SG optimizer and see if the issue persists.
Best regards,
VictoriaHi stimmungshoch,
Do you mean the issue on your end is resolved or do you need more help?
Best regards,
VictoriaHi myrna,
Thank you. Can you disable caching and minification for now?
Best regards,
VictoriaJanuary 8, 2020 at 6:49 pm in reply to: How to display a single complete post on i.e. the startpage #1171553Hi Herbert_R,
Could you please attach a mockup of what you’re trying to achieve?
Best regards,
VictoriaHi Christophe,
Can you please add them back, we cannot see the issue if the icons are hidden.
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi Bas,
Best regards,
VictoriaJanuary 8, 2020 at 5:28 pm in reply to: How to fix frontpage avoiding any scroll up and down #1171532Hi Matteo,
You need to have less content so that the page content height is the same as the browser height. You need to reduce the whitespace on the page. The Layer Slider height is 810px on my end and it makes the page scroll, it will be difficult to fix it with the Layer Slider.
Best regards,
VictoriaJanuary 8, 2020 at 5:23 pm in reply to: Some pages are loading very very slow in edit mode and can't be edited #1171531Hi Michael,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Especially pay attention to Jetpack and the other performance plugin that you have.
Best regards,
VictoriaHi wtek,
You will need to add and activate the child theme for the changes made in the files to not be overwritten by an update.
Best regards,
VictoriaHi BrendaSarg,
Best regards,
VictoriaHi Bryan_multigioco,
Yes, Vimeo and Youtube videos will not work without accepting cookies first and the page will reload automatically once the user made the choice.
Best regards,
VictoriaHey Marty,
Could you please attach some screenshots of the issue?
https://share.getcloudapp.com/v1umLzk4 Here is what I am seeing on mobile, which part is not working for you?
Best regards,
VictoriaHi blende64,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaJanuary 7, 2020 at 10:08 pm in reply to: Icon Box icon not displaying if Open in new window AND link applied to icon #1171261Hi Red Rubber Media,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaJanuary 7, 2020 at 10:07 pm in reply to: Some pages are loading very very slow in edit mode and can't be edited #1171259Hey logicglas,
Could you please attach a screencast of the issue?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaJanuary 7, 2020 at 9:49 pm in reply to: Schrift "Oswald" nicht angezeigt wg. Cookie-Hinweis #1171250Hi Jan,
The Google fonts that “come with the theme” are still loaded externally from https://fonts.gstatic.com/ and so they do require the opt-in or you can download this font from Google, upload it to your website and load if from there, then cookies notice for the fonts will not be required.
https://data2.eu/en/gdpr-tips/100-google-font-provide-your-own
https://www.lifehacker.com.au/2018/06/how-to-be-gdpr-compliant-if-you-use-google-fonts-on-your-website/Best regards,
VictoriaHi Rio1,
Could you please attach some screenshots of the issue?
Which color section are you referring to?
Best regards,
VictoriaHi BrendaSarg,
Best regards,
Victoria -
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