Forum Replies Created
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February 3, 2020 at 9:21 pm in reply to: lazy load enabled, but page loading speed is slow, please help. #1181054
Hi gabbit,
Glad you got it working for you! :)
NO, we did not get a chance to get to your thread earlier as you were commenting on it and it was being put to the end of your queue.
If you need further assistance please let us know.
Best regards,
VictoriaHey Thedogscreative,
Could you please attach a mockup of what you’re trying to achieve?
You can upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.
Best regards,
VictoriaHi Zaccc,
Are you referring to the text overlapping?

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
@media only screen and (max-width:767px){ .av-catalogue-title { width: 200px; } } @media only screen and (min-width:768px){ .av-catalogue-title { width: 290px; } }If you need further assistance please let us know.
Best regards,
VictoriaHey I-Visio,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaFebruary 3, 2020 at 9:13 pm in reply to: The Social Media Area Widgets do not appear on the page. #1181045Hi aintzerga,
Could you please clear the cache, check again and get back to us.
Best regards,
VictoriaHi ftt123,
The theme files are all the same, so it does not matter which one you download. It’s only the token that sets them apart.
Best regards,
VictoriaFebruary 3, 2020 at 9:08 pm in reply to: Bug with latest version of Enfold and template builder (shortcodes events/events #1181043Hey Patrick,
You need to delete this file
themes/2hconsult/config-templatebuilder/avia-shortcodes/events_countdown.phpIt has moved to its own folder and the update process was not able to delete it.
If you need further assistance please let us know.
Best regards,
VictoriaHi assodefis,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaFebruary 3, 2020 at 9:04 pm in reply to: I think "slide-entry-wrap" class doesn't need in Blog Posts with Grid Layout #1181040Hey nonononotch,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Which page is it happening on?
Best regards,
VictoriaHi brunet77,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaHi burdeMedia,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaFebruary 3, 2020 at 8:51 pm in reply to: Mobile menu header and Nav not displaying correctly #1181032Hey waveseven,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
@media only screen and (max-width: 767px) { .responsive #top #wrap_all .main_menu { width: auto; } #top #header .logo { left: 0; transform: none; } }If you need further assistance please let us know.
Best regards,
VictoriaFebruary 3, 2020 at 8:47 pm in reply to: Keine Seiten änderbar seit update, Advanced Layout Builder #1181029Hi angereichert,
This is not a theme issue, it is a .htaccess issue. How did you configure https?
https://serverfault.com/questions/802720/request-exceeded-the-limit-of-10-internal-redirects-due-to-probable-configuratioBest regards,
VictoriaHi Courtney,
I do not see the extra space on the websites. Could you please clear the cache, check again and get back to us.
Best regards,
VictoriaHi rixi,
Best regards,
VictoriaHi Momentummediaab,
Please consider upgrading your php version to php7+ and can you please have the Appearance > Editor enabled for now?
Best regards,
VictoriaFebruary 3, 2020 at 1:18 pm in reply to: Full width slider and images dissappeared along with navigation #1180906Hey AwiIlanKali,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Best regards,
VictoriaHi tiefenschaerfe,
Glad we could help :)
Please let us know how that worked for you.
Best regards,
VictoriaHi Marco,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
#top #wrap_all #header { display: none; } #top #wrap_all #main { padding-top: 0; }If you need further assistance please let us know.
Best regards,
VictoriaFebruary 3, 2020 at 1:00 pm in reply to: Fullscreen slider disappeared, no images displayed #1180896Hi AwiIlanKali,
Please start a separate thread, describe your issue there and give us a link to your website.
Best regards,
VictoriaHi ftt123,
The files are the same, so it does not matter which one you downloaded. The token is the one that sets them apart.
If you need further assistance please let us know.
Best regards,
VictoriaHey schweg33,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
.avia-table tr th, .avia-table tr td { font-size: 16px; color: #444; }If you need further assistance please let us know.
Best regards,
VictoriaHi Charlotte,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaHi Rio1,
Please refer to a solution posted here:
https://kriesi.at/support/topic/pop-up-via-mailchimp/#post-801760If you need further assistance please let us know.
Best regards,
VictoriaHey Lara,
Can you please have the Appearance > Editor enabled?
Best regards,
VictoriaHi Chirag,
You can purchase the license, this way you get access to the Themeforest account and will not have to wait for the devs to reply anymore. You will get the purchase code and will be able to register at the forum and get support.
Best regards,
VictoriaHey StephanieBlainPhotographe,
Could you please give us a link to your website, we need more context to be able to help you.
Best regards,
VictoriaHi DMUnit2,
We cannot really test the issue like this and come up with a suggestion for you.
Glad you found a workaround.
If you need further assistance please let us know.
Best regards,
VictoriaHey GWS,
Here is the code you can put in your funtions.php
function addCustomScript(){ ?> <script> function a() { jQuery('.products.columns-4 .button.product_type_external').attr('target', '_blank'); } $(window).load(function() { a(); }); </script> <?php } add_action('wp_footer', 'addCustomScript');If you need further assistance please let us know.
Best regards,
VictoriaHey Matt,
Could you please attach some screenshots of the issue?
Can you please explain some more what the issue is?
Best regards,
Victoria -
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