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February 9, 2020 at 7:55 pm in reply to: use mailchimp popup code #1182832

Victoria
Inactive Moderator

Hi Rio1,

Please try again, it is loading on my end.

https://kriesi.at/support/topic/pop-up-via-mailchimp/#post-801760

Best regards,
Victoria

February 9, 2020 at 7:52 pm in reply to: Just updated, but Enfold Theme Options \ Theme Update still says old version #1182831

Victoria
Inactive Moderator

Hey amblersymphonyweb,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 9, 2020 at 7:50 pm in reply to: Disqus Comments working with Avia Blog Posts #1182829

Victoria
Inactive Moderator

Hi soellyn,

Please check the test post now. Is this how you need it?

You can disable Disqus and regular comments element will be used.

Best regards,
Victoria

February 9, 2020 at 7:43 pm in reply to: Avia Layout Builder not Loading iFrames #1182828

Victoria
Inactive Moderator

Hey Timothy,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Do you have a test page? Is it a particular iframe?

Best regards,
Victoria

February 9, 2020 at 7:41 pm in reply to: wpml flaggs in menu #1182826

Victoria
Inactive Moderator

Hey trokiano,

Please have a look at the following thread:

Remove Language Flags from the Menu Bar

If you need further assistance please let us know.

Best regards,
Victoria

February 9, 2020 at 7:26 pm in reply to: Cannot close images anymore #1182820

Victoria
Inactive Moderator

Hi rixi,

Best regards,
Victoria

February 9, 2020 at 7:20 pm in reply to: Add icons on blog post and category pages #1182818

Victoria
Inactive Moderator

Hi Charlotte,

You need to enable the Advanced Layout Builder debug mode. Here is how to do it:
https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

Open a test page, create the layout you need, copy the shortcode to the widget and assign a widget to the correct area.

Best regards,
Victoria

February 9, 2020 at 7:20 pm in reply to: Add icons on blog post and category pages #1182817

Victoria
Inactive Moderator

Hi Charlotte,

You need to enable the Advanced Layout Builder debug mode. Here is how to do it:
https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

Open a test page, create the layout you need, copy the shortcode to the widget and assign a widget to the correct area.

Best regards,
Victoria

February 9, 2020 at 7:08 pm in reply to: Woocommerce MultiStep Checkout #1182813

Victoria
Inactive Moderator

Hey KeyshaunSmith,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you or check the WooCommerce forums :)

Best regards,
Victoria

February 9, 2020 at 7:07 pm in reply to: Mobile menu header and Nav not displaying correctly #1182812

Victoria
Inactive Moderator

Hi waveseven,

I wrapped the code for placing the logo to the center in the media queries so the code now affects only the big screens and does not break the mobile display.

If you need further assistance please let us know.
Best regards,
Victoria

February 9, 2020 at 7:04 pm in reply to: Problems with main menu #1182811
Victoria
Inactive Moderator
Hi Eva_Lutions,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 989px) {
    .html_mobile_menu_tablet #top #wrap_all .av_header_transparency,
    .html_mobile_menu_tablet #top #wrap_all .header-scrolled {
        background-color: #fff;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 9, 2020 at 6:59 pm in reply to: How to: Tab Section Swipe in Mobile View #1182810

Victoria
Inactive Moderator

Hey conlcoa,

The tabs are swipeable on mobile, while the tab titles need to be tapped on.

Is this behavior not working for you?

Best regards,
Victoria

February 9, 2020 at 6:58 pm in reply to: Icons in Main Menu #1182809

Victoria
Inactive Moderator

Hi stephanedwards,

Best regards,
Victoria

February 9, 2020 at 6:57 pm in reply to: WP Settings for blog stopped working #1182807

Victoria
Inactive Moderator

Hi advancedrem,

Thank you. I see no errors anywhere.

Please deactivate all plugins one by one to check which one is causing this issue, clear all caches and let us know if this solves the problem.

Best regards,
Victoria

February 9, 2020 at 6:51 pm in reply to: Help lightbox problem #1182806

Victoria
Inactive Moderator

Hi StephanieBlainPhotographe,

Our team is distributed and most of us have dynamic IPs so whitelisting might not help :|

Best regards,
Victoria

February 9, 2020 at 6:49 pm in reply to: Horizontal gallery contol doesn't work #1182805

Victoria
Inactive Moderator

Hi Max Miko,

It might be better to hide this gallery on mobile screens using the screen options and add an easy slider with images optimized for mobile screens.

What do you think?
Best regards,
Victoria

February 9, 2020 at 6:43 pm in reply to: Top Upper Secondary Nav Menu Styling Options? #1182802

Victoria
Inactive Moderator

Hey Eric,

Yes, the top header can be styled by the custom css but I cannot style it right now as it is broken.

Please have a look at the solution here:

dynamic_avia making WAY too many calls

Best regards,
Victoria

February 9, 2020 at 6:29 pm in reply to: Font Size settings in Screen Options of a Text Block not working #1182800
Victoria
Inactive Moderator
Hi m s,

You can try the code like this:
```
@media only screen and (min-width:1024px){
    #av_section_1 .avia_textblock.av-small-font-size-32 p,
     #av_section_1 .hr + .av_textblock_section .avia_textblock p  {
        text-align: center;
        font-size: 54px;
    }
}
 @media only screen and (max-width:479px){
     #av_section_1 .avia_textblock.av-small-font-size-32 p,
      #av_section_1 .hr + .av_textblock_section .avia_textblock p {
        text-align: center;
        font-size: 22px;
    }
 }

  @media only screen and (min-width: 480px) and (max-width:1023px){
     #av_section_1 .avia_textblock.av-small-font-size-32 p,
     #av_section_1 .hr + .av_textblock_section .avia_textblock p {
        text-align: center;
        font-size: 28px;
    }
 }
```
Best regards,
Victoria
February 9, 2020 at 6:18 pm in reply to: how to clear cart when entering a product page #1182799

Victoria
Inactive Moderator

Hey UrsulaFeu,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

February 9, 2020 at 6:09 pm in reply to: Mailchimp Form not work #1182795

Victoria
Inactive Moderator

Hi Jürgen,

Please switch to the Classic editor in the theme options and disable the Mailchimp plugin and see in the issue persists.

Best regards,
Victoria

February 9, 2020 at 6:03 pm in reply to: Layout Issues – on phone & tablet #1182793
Victoria
Inactive Moderator
Hi smarta-brett,

Yes, the option to hide on mobile will only hide on mobile and not the tablets.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width:768px) and (max-width: 989px) {
    #av_section_1 div .av_one_fifth {
        margin-left: 1%;
        width: 20.2%;
        padding-left: 10px !important;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 9, 2020 at 5:54 pm in reply to: The Events Calendar 5.0 Customizer – not available #1182792

Victoria
Inactive Moderator

Hi Cliffy,

Yes, you need a semicolon after it.

@Rug3r thank you for your input :)

Best regards,
Victoria

February 9, 2020 at 5:47 pm in reply to: icon with linktarget='_blank' in footer widget disappears #1182791
Victoria
Inactive Moderator
Hi Trender,

I tried on my installation, generated the icon and pasted in the text widget in the footer.
```
[av_font_icon icon='ue921' font='entypo-fontello' style='' caption='' size='40px' position='left' color='' link='manually,http://text.com' linktarget='_blank' animation='' id='' custom_class='' av_uid='av-k6f78x7x' admin_preview_bg=''][/av_font_icon]
```
This code shows the icon and it opens in the new tab.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria
February 9, 2020 at 5:35 pm in reply to: I think "slide-entry-wrap" class doesn't need in Blog Posts with Grid Layout #1182787

Victoria
Inactive Moderator

Hi nonononotch,

Well, this is the way html is built in this component and changing it can break other options of the content slider.

You can try the blog posts component.

Credentials did not work for me. Could you please update the credentials.

If you need further assistance please let us know.
Best regards,
Victoria

February 9, 2020 at 5:32 pm in reply to: Screenshot show #1182784

Victoria
Inactive Moderator

Hey geraldinetay27,

Well, Enfold does not have a component for it. You might want to look for a plugin that has such functionality or have it custom-built.

If you need further assistance please let us know.
Best regards,
Victoria

February 9, 2020 at 5:31 pm in reply to: Blog Thumbnail & Large Image sizes changed with update #1182783

Victoria
Inactive Moderator

Hey WSI_Gordon,

https://share.getcloudapp.com/5zuJ4E1J Which thumbs are incorrect here?

https://share.getcloudapp.com/OAuLpXbn Here is what I am seeing, what do you mean it has gotten narrower? Can you please explain a bit more?

Best regards,
Victoria

February 9, 2020 at 5:28 pm in reply to: Enfold – Upcoming fixes #1182782

Victoria
Inactive Moderator

Hi cristinapizzato,

Please start a separate thread, describe your issue there and give us a link to your website.

Best regards,
Victoria

February 8, 2020 at 8:05 pm in reply to: Updating Anything in Enfold Child Breaking Site #1182648

Victoria
Inactive Moderator

Hi longhi118,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 8, 2020 at 8:04 pm in reply to: Adding API Key – Header Breaks #1182647

Victoria
Inactive Moderator

Hi longhi118,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 8, 2020 at 8:04 pm in reply to: Cannot Edit Certain Pages – Just Get Spinner #1182646

Victoria
Inactive Moderator

Hey databuzz,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 9,871 through 9,900 (of 38,331 total)

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