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February 17, 2020 at 6:17 pm in reply to: Page width different on Blog Post Page #1185335

Victoria
Inactive Moderator

Hi Ralph,

Sorry, I was looking at content. There has to be some css added to remove the margins on the logo container.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 17, 2020 at 6:15 pm in reply to: Close Top Bar Banner Widget #1185334

Victoria
Inactive Moderator

Hi jpoley04,

Well, it cannot be done out of the box. It will require customization, the kind that we don’t really provide here.

You might want to hire a freelancer to do it for you or look for a plugin that can do that.

Best regards,
Victoria

February 17, 2020 at 6:11 pm in reply to: How to implement rel=preload (Preload Key Requests) for FONT (entypo-fontello) #1185331

Victoria
Inactive Moderator

Hey corefocusgroup,

Please have a look at the following thread:
https://kriesi.at/support/topic/slow-loading-entypo-fontello-woff/

If you need further assistance please let us know.

Best regards,
Victoria

February 17, 2020 at 6:07 pm in reply to: Custom Menu Issue #1185328

Victoria
Inactive Moderator

Hey Mohamad,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

February 17, 2020 at 6:06 pm in reply to: Issue with toggler trigger after new update #1185327

Victoria
Inactive Moderator

Hi Darebvk,

https://share.getcloudapp.com/d5u0xxdX This code does not do anything, there are no such variables or functions in your code.

Can you disable caching and minification for now?

Best regards,
Victoria

February 17, 2020 at 5:32 pm in reply to: Indent and align second text line on desktop and mobile screen #1185315

Victoria
Inactive Moderator

Hey zizibe1,

Please try moving the image out of the h1. It cannot be adjusted the way it is now.

Best regards,
Victoria

February 17, 2020 at 5:21 pm in reply to: Formatting of Search Results Page #1185311
Victoria
Inactive Moderator
Hi bimsenfold,

Thank you.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_elegant-blog #top .template-search .post-entry .post-meta-infos {
    margin-top: -5px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 17, 2020 at 5:16 pm in reply to: Google Maps API Key is not functioning #1185307

Victoria
Inactive Moderator

Hi Whippert,

Best regards,
Victoria

February 17, 2020 at 5:12 pm in reply to: How to add a question with 2 possible answers to my Enfold Contact form #1185304

Victoria
Inactive Moderator

Hi nolka,

Are you using reCapthca? You might want to consider using it.

Here are the docs for you:

Contact Form

Best regards,
Victoria

February 17, 2020 at 5:09 pm in reply to: icongrid modifications #1185299

Victoria
Inactive Moderator

Hi Gert,

We cannot see the screenshot. You can upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 17, 2020 at 5:08 pm in reply to: Customizing lightbox #1185295

Victoria
Inactive Moderator

Hi blende64,

Well, you can consult the documentation here:
https://dimsemenov.com/plugins/magnific-popup/documentation.html

If you need further assistance please let us know.
Best regards,
Victoria

February 17, 2020 at 5:04 pm in reply to: search box generate semrush warning #1185290

Victoria
Inactive Moderator

Hey Frappe_Daphne,

Please have a look at the following thread:

How to remove ?s= from search url

If you need further assistance please let us know.

Best regards,
Victoria

February 17, 2020 at 5:01 pm in reply to: Unite Gallery Plugin Breaks Enfold Theme #1185288

Victoria
Inactive Moderator

Hi kurson,

https://share.getcloudapp.com/KouWGzdk This does not look like a theme issue. It looks like something is wrong with the plugin. Now that it’s deactivated do the pages function normally?

Best regards,
Victoria

February 17, 2020 at 4:57 pm in reply to: Form submission without validating the fields after adding the Google Recaptcha #1185286

Victoria
Inactive Moderator

Hi vaishalifulsundar,

Yes, it disappears and the button becomes active so the user can submit the form. Is this not how you need it?

Best regards,
Victoria

February 15, 2020 at 9:53 pm in reply to: Magazine with format link isn't run #1184861

Victoria
Inactive Moderator

Hey analidia,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

https://share.getcloudapp.com/BluBgG6g The link post format is showing up in the magazine on my end.

Best regards,
Victoria

February 15, 2020 at 9:50 pm in reply to: Issues with Events Calendar and Events Calendar Pro #1184859

Victoria
Inactive Moderator

Hi spidercreations,

Sorry for the late reply.

Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

February 15, 2020 at 9:45 pm in reply to: Demo import error #1184856

Victoria
Inactive Moderator

Hi VitalityTitan,

Sorry for the inconvenience.

Please use this form to request a refund: https://themeforest.net/refund_requests/new – we can only accept the refund if it’s made with this form.

Best regards,
Victoria

February 15, 2020 at 9:42 pm in reply to: Mobile Menu Burger Icon Not Showing With Conditional Menu #1184851

Victoria
Inactive Moderator

Hi Pappasdg,

Best regards,
Victoria

February 15, 2020 at 9:38 pm in reply to: Some product images (and in Lightbox) not load on Safari #1184850

Victoria
Inactive Moderator

Hi Lex,

Sorry for such a late reply. Please have a look at the screencast in private. I cannot seem to reproduce the issue.

I will ask my colleagues to test too.

Which version of Safari are you running?

Best regards,
Victoria

February 15, 2020 at 9:32 pm in reply to: Replace Icon Box or Icon List icons with images? #1184849

Victoria
Inactive Moderator

Hi annevoelkel,

Everything seems correct, I checked many times. I don’t understand why the browser does not render the icon correctly.

I’ll ask my colleague to check too.

Best regards,
Victoria

February 15, 2020 at 9:20 pm in reply to: Trying to Add Custom Woocommerce Single Product Page Template #1184845

Victoria
Inactive Moderator

Hey TheRojasGroup,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 15, 2020 at 9:20 pm in reply to: Issue with toggler trigger after new update #1184844

Victoria
Inactive Moderator

Hi Darebvk,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 15, 2020 at 9:16 pm in reply to: Woocommerce and Burger Menu on mobile view #1184842
Victoria
Inactive Moderator
Hey Terrassenkind,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
    #menu-item-shop .cart_dropdown_link {
        padding-right: 0px;
    }
    .responsive .logo img {
        margin: 0;
        width: 75%;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 15, 2020 at 9:12 pm in reply to: Header logo and menu not showing up #1184840

Victoria
Inactive Moderator

Hey Dundee,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

February 15, 2020 at 8:56 pm in reply to: Icons are not displaying on my website #1184837

Victoria
Inactive Moderator

Hi Rita,

I just looked at the website :) I did not do anything, I could not do anything, you did not provide us access.

Glad it’s working for you now! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 15, 2020 at 8:54 pm in reply to: Tab section and Icon List titles #1184836
Victoria
Inactive Moderator
Hi gorgani,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .av-inner-tab-title,
#top .avia-icon-list .iconlist_title {
    text-transform: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 15, 2020 at 8:53 pm in reply to: Enfold Updates Not Showing Up in WordPress Themes #1184835

Victoria
Inactive Moderator

Hi klalpey225,

For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Best regards,
Victoria

February 15, 2020 at 8:51 pm in reply to: API Key for Google Maps is not working #1184834

Victoria
Inactive Moderator

Hi thelordj,

Can you please share the key with us too? We cannot reproduce the issue without it.

Best regards,
Victoria

February 15, 2020 at 8:49 pm in reply to: Full width Blog Post #1184832

Victoria
Inactive Moderator

Hi Harry,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

February 15, 2020 at 8:49 pm in reply to: Hamburger menu next to default menu in enfold #1184831
Victoria
Inactive Moderator
Hi killyman,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
div .logo {
    z-index: 9999;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 9,631 through 9,660 (of 38,331 total)

← 1 2 3 … 321 322 323 … 1,276 1,277 1,278 →