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Hi Charlotte,
Please have a look at the following thread:
If you need further assistance please let us know.
Best regards,
VictoriaHey Ornatus-Mundi,
Thank you for your interest in Enfold.
The theme works on most web servers without any issues.
You can purchase the license, install any demo and play around, if the theme does not work for you, you can request a refund.
Please have a look at our demos:
Here are the docs for you:
And here are some videos:
If you need further assistance please let us know.
Best regards,
VictoriaHey Soporte MKP,
Please have a look at the following thread:
https://kriesi.at/support/topic/limit-ajax-search-results-with-relevanssi/If you cannot see it, you need to register at our forum.
For technical support please register here kriesi.at/support/register with your item purchase code .
Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
Example: https://kriesi.at/support/enfold
Scroll to the bottom of the page to open a new ticket.
If you need further assistance please let us know.
Best regards,
VictoriaFebruary 25, 2020 at 4:10 pm in reply to: Side bar search categroty and/or tag in all woocommerce pages #1187744Hi dpernigotti,
Please disable W3 Total Cache for now.
Best regards,
VictoriaHey topnetat,
The MailChimp element wan not built to work in the popup. So even if it can be shown in a popup, it cannot be validated there and messages are not shown, it requires additional coding that we cannot provide within the scope of this support, unfortunately.
You can hire a freelancer to do it for you or look for a plugin that allows building such functionality.
If you need further assistance please let us know.
Best regards,
VictoriaHi marcoabis81,
Well, you can use masonry with the relevant post category selected to be shown.
As for the archive pages, here is how to change their layout:
https://kriesi.at/support/topic/category-archive-page-change-layout-to-show-excerpt/#post-459206If you need further assistance please let us know.
Best regards,
VictoriaFebruary 25, 2020 at 3:50 pm in reply to: Safari browser problem: 'mouse over' icon iphone / mac! #1187732Hi Pete!
The icons work fine on the pages provided in private in Safari on iPhone 11. There is no mose-over on mobile, there is only a tap and so while tapped I am taken to the underlying link.
Could you please clear the cache, check again and get back to us.
If you need further assistance please let us know.
Regards,
Victoria-
This reply was modified 5 years, 1 month ago by
Yigit.
Hi bramblejam,
Sorry, I just got to this thread. Please a look in private.
Best regards,
VictoriaHey Sabine,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you or use any of the search plugins available :)
Best regards,
VictoriaHi jannnnnneke,
Well, yes, the form for the requests is not working anymore.
Yes, the tab titles need to be tapped to move but the tab content can be swiped on the mobile. Some users choose to add arrows on the side to indicate that there are more tabs.
Here is one way to do it:
If you need further assistance please let us know.
Best regards,
VictoriaFebruary 25, 2020 at 3:25 pm in reply to: Enfold contact form not working: PHP mail and SMTP #1187720Hi megamazl,
Best regards,
VictoriaHi BiancaFrankDesign,
Can you please check the server log for error?
Best regards,
VictoriaHi damon129,
If the posts are built with the Advanced Layout Builder the titles are not rendered by the theme, they are rendered automatically if the posts are built with the Classic editor. This has always been like this. Did you switch the editor?
Best regards,
VictoriaHi bramblejam,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi walhai,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaHi mfalaize,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VictoriaHi mfuji,
You need to have some text in the box for the regular message, then the private message will go through.
Best regards,
VictoriaHi barbarajermini,
You’re using some menu plugin. There might be a conflict with it.
Best regards,
VictoriaHey GerritMaatkamp87,
Please share the kye too, we cannot see the issue without it.
Best regards,
VictoriaHey bloomfashion,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your ThemeForest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works.
Best regards,
VictoriaHey UG1,
Where can we see the tab section? I checked a few pages and did not see it.
Best regards,
VictoriaHi Grazman2020,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi rainerknappeham,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaHey jetsaveurs.com,
Please have a look at the following thread:
https://kriesi.at/support/topic/category-archive-page-change-layout-to-show-excerpt/#post-459206If you need further assistance please let us know.
Best regards,
VictoriaFebruary 20, 2020 at 7:41 pm in reply to: Enfold Spa Demo – Menu does not work in the same way as in your demo #1186504Hey peter51,
Best regards,
VictoriaFebruary 20, 2020 at 7:36 pm in reply to: grid row overflow: scroll; not working in firefox only #1186498Hi avnielsen,
Great :)
We are closing the thread.
If you need further assistance please let us know in a new thread.
Best regards,
VictoriaHey essenburgmultimedia,
Which version of php are you running?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaFebruary 20, 2020 at 7:32 pm in reply to: How to add a question with 2 possible answers to my Enfold Contact form #1186495Hi Kevin,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHey armonicafilm,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your ThemeForest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works.
Best regards,
Victoria -
This reply was modified 5 years, 1 month ago by
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