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February 27, 2020 at 7:09 pm in reply to: Trouble with enfold 4.7.3 #1188569

Victoria
Inactive Moderator

Hi David,

Can you please check the server log for error?

Yes, the FTP update would be a way to go.

But at this point, please disable all the security plugins and see if you can edit the pages then.

If you need further assistance please let us know.
Best regards,
Victoria

February 27, 2020 at 7:06 pm in reply to: Masonry gallery with portfolio, with tiny enlarge icon. Need 1 click #1188568

Victoria
Inactive Moderator

Hi RickWaterson,

This is the way this gallery works, if this behavior does not work for you, youmight want to use another gallery like masonry or regular gallery.

If you need further assistance please let us know.
Best regards,
Victoria

February 27, 2020 at 7:04 pm in reply to: Enfold: Instagram, Facebook and H1 issues; #1188566

Victoria
Inactive Moderator

Hi tbsimpianti,

You can upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.

Best regards,
Victoria

February 27, 2020 at 7:01 pm in reply to: Change burger color menu #1188565

Victoria
Inactive Moderator

Hi Bpieterse,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

February 27, 2020 at 6:59 pm in reply to: Blurred image in logo header #1188562

Victoria
Inactive Moderator

Hi elenapoliti,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 27, 2020 at 6:59 pm in reply to: gallery layout on portfolio page #1188561

Victoria
Inactive Moderator

Hey AmelC,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

February 27, 2020 at 6:58 pm in reply to: Mailchimp stuck at sending #1188560

Victoria
Inactive Moderator

Hi mrkuji,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 27, 2020 at 6:58 pm in reply to: Wcocommerce product mobile #1188559

Victoria
Inactive Moderator

Hi michelklink,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

February 27, 2020 at 6:55 pm in reply to: changing (default) font weight of list items #1188556

Victoria
Inactive Moderator

Hey P3T3R_0ne,

Best regards,
Victoria

February 27, 2020 at 6:53 pm in reply to: Adding red more button #1188554

Victoria
Inactive Moderator

Hi dweddell,

Best regards,
Victoria

February 27, 2020 at 6:47 pm in reply to: Ajax search results and search results page #1188553

Victoria
Inactive Moderator

Hi Cloudypro,

Please have a look at the following thread:

Change Search results to products search results (Woocommerce)

woocommerce/embed/#?secret=dkuVRTx54y" data-secret="dkuVRTx54y" width="600" height="338" title="“Change Search results to products search results (<a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">Woocommerce</a>)” — Support | Kriesi.at - Premium WordPress Themes" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

If you need further assistance please let us know.

Best regards,
Victoria

February 26, 2020 at 8:45 pm in reply to: Change widget image size #1188253

Victoria
Inactive Moderator

Hi WebbR,

Please try changing the settings here also:

Best regards,
Victoria

February 26, 2020 at 8:44 pm in reply to: Mulitcolor accordion with png image (instead of icon) #1188249

Victoria
Inactive Moderator

Hey rallegrafix,

Here are the docs for you:

Accordion

If you need further assistance please let us know.
Best regards,
Victoria

February 26, 2020 at 8:41 pm in reply to: Enfold Hamburger Menu #1188248

Victoria
Inactive Moderator

Hi louisew,

You need to go to Appearance > Menus > Screen options and check the description field.

If you need further assistance please let us know.
Best regards,
Victoria

February 26, 2020 at 8:39 pm in reply to: Post slider arrows are displaying at the top #1188247

Victoria
Inactive Moderator

Hi jgax87,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

February 26, 2020 at 8:37 pm in reply to: Change text in comment box #1188243
Victoria
Inactive Moderator
Hi Fionadee,

Please try this code:
```
//--------------------------------------
// function - Comment box text
//--------------------------------------

function custom_comment_title(){
?>
<script>
jQuery(window).load(function(){   
  // Replace coments title "Leave a Reply". 
    jQuery(".av-buildercomment .miniheading").text("Leave a Review");

});
</script>
<?php
}
add_action('wp_head', 'custom_comment_title');
```
Best regards,
Victoria
February 26, 2020 at 8:31 pm in reply to: Multiple Masonry Gallery's on same page — photos don't appear right away #1188240

Victoria
Inactive Moderator

Hi LAVision,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

February 26, 2020 at 8:29 pm in reply to: problem with enfold theme? #1188239

Victoria
Inactive Moderator

Hi minogig,

Please deactivate Yoast SEO plugin and see if the issue persists.

If you need further assistance please let us know.
Best regards,
Victoria

February 26, 2020 at 8:26 pm in reply to: Header Search Bar Not Working #1188237

Victoria
Inactive Moderator

Hey queenofthenorth,

I am not seeing the widget added. Please add it back if you removed it so that we can help you with its positioning.

Best regards,
Victoria

February 26, 2020 at 8:21 pm in reply to: error trying to update enfold theme #1188232

Victoria
Inactive Moderator

Hey Carlo,

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your ThemeForest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works.

Best regards,
Victoria

February 26, 2020 at 8:20 pm in reply to: Social media icons appearance on computer & mobile #1188231
Victoria
Inactive Moderator
Hi swisstraveler,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:767px) {
    #top #wrap_all .avia-content-slider .slide-entry-title {
        font-size: 16px;
        line-height: 26px;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 26, 2020 at 8:12 pm in reply to: Lost Enfold-Child Theme Options #1188230
Victoria
Inactive Moderator
Hey,

The import cannot really cause the theme options to reset. No, the options are not backed up by the theme.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria
- This reply was modified 5 years, 1 month ago by Victoria.
February 26, 2020 at 8:07 pm in reply to: Image Caption text need larger #1188228

Victoria
Inactive Moderator

Hi mountaintopengraving,

https://share.getcloudapp.com/rRu66KQ1 The code works, maybe you have errors in your css somewhere?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 26, 2020 at 8:05 pm in reply to: Activate "add to cart" button on "Produktlayout auf Übersichtseiten": minimal #1188226

Victoria
Inactive Moderator

Hey jegra,

The category display is configured here in Customizer:

If you need further assistance please let us know.
Best regards,
Victoria

February 26, 2020 at 8:01 pm in reply to: Tables in tabs – backend slow / crash #1188224

Victoria
Inactive Moderator

Hi Sascha,

Thank you for sharing! :)

Glad you found what was causing the issue.

If you need further assistance please let us know.
Best regards,
Victoria

February 26, 2020 at 7:59 pm in reply to: Theme settings for all languages #1188221

Victoria
Inactive Moderator

Hi haberkorninteractive,

Some languages do require different settings, as some languages have longer words or shorter words. They will need adjustments. This is why this system is in place.

Best regards,
Victoria

February 26, 2020 at 7:56 pm in reply to: The Event Calendar #1188217

Victoria
Inactive Moderator

Hey Luigi,

Please have a look at the following threads:
https://kriesi.at/support/topic/events-calendar-search-function-underneath-enfold-header/
https://kriesi.at/support/topic/events-calendar-style-issue/

If you need further assistance please let us know.

Best regards,
Victoria

February 26, 2020 at 7:53 pm in reply to: Menu item – reload active page #1188215

Victoria
Inactive Moderator

Hi grendelica,

Please start a separate thread, describe your issue there and give us a link to your website.

Best regards,
Victoria

February 26, 2020 at 7:52 pm in reply to: Can not publish page #1188214

Victoria
Inactive Moderator

Hi mikkelholt,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 26, 2020 at 7:51 pm in reply to: Enfold not responsive and not finding the right page #1188213

Victoria
Inactive Moderator

Hey benteasbjorn,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area

Best regards,
Victoria
Author

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Viewing 30 posts - 9,331 through 9,360 (of 38,331 total)

← 1 2 3 … 311 312 313 … 1,276 1,277 1,278 →