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March 19, 2020 at 5:59 pm in reply to: contact form issue : urgent #1194489

Victoria
Inactive Moderator

Hey pipinvest01,

Here are the docs for you:

Contact Form

If you need further assistance please let us know.
Best regards,
Victoria

March 19, 2020 at 5:58 pm in reply to: Rejilla de opiniones #1194488

Victoria
Inactive Moderator

Hi jpelegrin,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

March 19, 2020 at 5:57 pm in reply to: Ad spotify social icon #1194487

Victoria
Inactive Moderator

Hi webartists,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 19, 2020 at 5:55 pm in reply to: Advice on blurry images #1194485

Victoria
Inactive Moderator

Hi Charlotte,

I wanted to check the website again, but credentials did not work for me. Could you please update the credentials.

Best regards,
Victoria

March 19, 2020 at 5:51 pm in reply to: Targeting an link in a button row element #1194484
Victoria
Inactive Moderator
Hi johnosjourney,

Well, the way to id the buttons uniquely is this:
```
.hero-cta-buttons a[href="tel:+971043237106"] 

.hero-cta-buttons a[href="https://api.whatsapp.com/send?phone=971585877106&text=&source=&data="]
```
But if you change the links you will need to update the href value too.

Best regards,
Victoria
March 19, 2020 at 5:45 pm in reply to: Translating Share and You might also like #1194481

Victoria
Inactive Moderator

Hi autopilotdk,

Hmmm…. Lools like this was an issue before:
https://kriesi.at/support/topic/share-this-entry-is-not-being-translated/

Did you update the footer.php with a fresh copy?

Best regards,
Victoria

March 19, 2020 at 5:38 pm in reply to: Footer problem since Enfols update #1194476

Victoria
Inactive Moderator

Hi kumharas,

Glad you got it working for you! :)

Yes, when you’re working on the css anywhere, merging has to be disabled. It can be enabled when all css changes are done.

If you need further assistance please let us know.

Best regards,
Victoria

March 19, 2020 at 5:36 pm in reply to: Vimeo videos are showing as black screens #1194475

Victoria
Inactive Moderator

Hi obimedia2,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

March 19, 2020 at 5:34 pm in reply to: sortable toggles filter as icons #1194474

Victoria
Inactive Moderator

Hey NorthcoastProject,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

March 19, 2020 at 5:28 pm in reply to: Sticky header with social media icons on mobile #1194470

Victoria
Inactive Moderator

Hi KosmetikAndNails,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

March 19, 2020 at 5:27 pm in reply to: Chart columns responsive #1194469

Victoria
Inactive Moderator

Hey soniavoice,

What do you mean by “chart”? Do you mean the table?

Best regards,
Victoria

March 19, 2020 at 5:22 pm in reply to: Schriftgröße des Inhaltselementes Reiter (Reiterkopf) #1194465

Victoria
Inactive Moderator

Hi Uwe,

Oh, I meant the Tabs that you have here

I am getting a 404 on the links to your website. Did you move it?

Best regards,
Victoria

March 19, 2020 at 5:17 pm in reply to: Show bbpress forum topics and posts inside Enfolds Accordion #1194462

Victoria
Inactive Moderator

Hey FelipeWP,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

March 19, 2020 at 5:11 pm in reply to: Customizing WooCommerce product tag page #1194460

Victoria
Inactive Moderator

Hi katjajensenphotography,

No, categories are using a different php file and they cannot be built with the Advanced Layout Builder, so you can create a template of your own, but you need to know at least a little bit of php.

You can look for a plugin that can help you or hire a freelancer to do it for you.

If you need further assistance please let us know.
Best regards,
Victoria

March 19, 2020 at 5:08 pm in reply to: Feature post image: I miss checkbox "Do not show pictures on individual posts" #1194458

Victoria
Inactive Moderator

Hi MargitW,

Sorry that your experience is not as nice as you would like it to be.
The featured image display can be set here:
https://share.getcloudapp.com/04uK6WXg and I think you can toggle or rearrange the blocks in the sidebar.

Also, you can go back to the old display style in the Theme options here:

If you need further assistance please let us know.
Best regards,
Victoria

March 19, 2020 at 5:03 pm in reply to: animated containers on Safari appearing then disappearing #1194455

Victoria
Inactive Moderator

Hey bobfurgo,

I checked in Safari a few times, I could not reproduce the issue.

If you need further assistance please let us know.
Best regards,
Victoria

March 19, 2020 at 5:00 pm in reply to: Mega Menu Modification #1194452

Victoria
Inactive Moderator

Hi mikeack,

Sorry for the late reply.

You might look for a plugin to help you build the menu that you need
https://blog.hubspot.com/website/wordpress-mega-menu-plugins

If you need further assistance please let us know.
Best regards,
Victoria

March 16, 2020 at 9:47 pm in reply to: Is there a way to move the logo down a smidgeon #1193661
Victoria
Inactive Moderator
Hi bobthechiropractor,

I meant use this code like this:
```
@media only screen and (min-width: 1024px) {
  .html_header_top.html_header_sticky #top #wrap_all #main {
      padding-top: 80px !important;
  }
}
```
And the code I gave you before is to adjust the icons, yeah. You can play with the value for the margin-top to put the icons where you need them.

Best regards,
Victoria
March 16, 2020 at 9:41 pm in reply to: Parallax Image #1193659

Victoria
Inactive Moderator

Hi SaraMichelle,

This will be very difficult to adjust for all screen sizes. You can try using media queries to reduce the heading font and the padding for the text section but the boxes might not match on all screen sizes.

Best regards,
Victoria

March 16, 2020 at 9:31 pm in reply to: Edit font style of Blog post module on Homepage #1193655

Victoria
Inactive Moderator

Hi WebDevDept,

Great! :)

We are closing the thread.

If you need further assistance please let us know in a new one.
Best regards,
Victoria

March 16, 2020 at 9:27 pm in reply to: Google Maps API Key. #1193652

Victoria
Inactive Moderator

Hi _riccardo_,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

March 16, 2020 at 9:26 pm in reply to: Vertical lines between columns #1193651

Victoria
Inactive Moderator

Hi Kevin,

Glad you got it working with Guenni007’s help.

If you need further assistance please let us know.
Best regards,
Victoria

March 16, 2020 at 9:25 pm in reply to: Prev next in Header #1193650

Victoria
Inactive Moderator

Hey seb332,

Best regards,
Victoria

March 16, 2020 at 9:22 pm in reply to: Display coupon question instead of input field #1193649

Victoria
Inactive Moderator

Hi El,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

March 16, 2020 at 9:21 pm in reply to: Show featured image in WhatsApp for mobile phone. #1193646

Victoria
Inactive Moderator

Hey david_peris,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

March 16, 2020 at 9:14 pm in reply to: Translating Share and You might also like #1193640

Victoria
Inactive Moderator

Hi Thomas,

Oh, sorry, I meant if you have a pos built with the classic editor do those things get translated?

Best regards,
Victoria

March 16, 2020 at 9:07 pm in reply to: problem with purchase theme #1193636

Victoria
Inactive Moderator

Hey Gi Graf,

I am closing this thread as a duplicate. Please do not post similar posts.

Best regards,
Victoria

March 16, 2020 at 9:06 pm in reply to: problem with purchase theme #1193635

Victoria
Inactive Moderator

Hey Gi Graf,

We are sorry for the inconvenience.

Please try installing the theme via FTP.

For more information please check the FTP install guide.

Let us know if the issue remains.

Best regards,
Victoria

March 16, 2020 at 9:03 pm in reply to: Ad spotify social icon #1193633

Victoria
Inactive Moderator

Hey webartists,

Did you upload the custom font first? What is the error you’re getting? The code here should not be giving the error:
https://kriesi.at/support/topic/custom-social-icon-spotify/#post-771576

Here are the docs for you:

Social Share Buttons

If you need further assistance please let us know.
Best regards,
Victoria

March 16, 2020 at 9:00 pm in reply to: PHP issue #1193632

Victoria
Inactive Moderator

Hey Triumpha,

Which version of Enfold are you running?

Best regards,
Victoria
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Viewing 30 posts - 8,761 through 8,790 (of 38,331 total)

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