Forum Replies Created
-
AuthorPosts
-
Hi Buro Staal,
Thank you. Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
What customizations do you have in the child theme?
Best regards,
VictoriaMarch 25, 2020 at 7:37 pm in reply to: Enfold theme often crashes and makes over 200 requests #1197825Hi jolijntjedegeest,
Can you please make that account admin? We cannot really check anything.
Best regards,
VictoriaHey telepanic,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Which API are you referring to? For the theme or for the Google maps?
Best regards,
VictoriaHey InnovativeAirport,
It’s normally done by the hosting provider or you have the option to switch php version in your hosting account panel.
Best regards,
VictoriaMarch 25, 2020 at 7:26 pm in reply to: Lots of fatal errors on the site can access add a new page #1197817Hey starseed99,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your ThemeForest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works.
Best regards,
VictoriaHey Joaodefig,
If you recently updated enfold theme and get an HTTP 500 error here is what you should do to resolve this issue:
1. Deactivate all plugins if you are able to access WordPress backend.
2. Update the PHP version being used by your hosting server to PHP 7 by getting in touch with your hosting company.
Access your site with FTP or log in to your control panel and access the site via File Manager and perform the below steps:
3. Replace the header.php file in wp-content/themes/enfold folder with an updated version of the header.php file.
4. Access your WordPress site root folder and rename the current .htaccess file to .htaccess.bak. Login to WordPress admin area go to settings > permalinks > select “Post name” and save changes.
5. Define a higher memory limit in WordPress and if possible increasing the memory on the hosting server.
To increase the WordPress memory limit please access wp-config.php file and add the below line
define('WP_MEMORY_LIMIT', '256M');For a detailed explanation please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
and you can contact your service provider to increase the memory limit.If none of the above works for you please go ahead and delete the “enfold” folder in wp-content/themes/ and upload a fresh copy of the “enfold” theme files.
Best regards,
VictoriaHi Walter Pisarnik,
You can import different theme demos and test them, but you’ll need to remove the imported content then when you’re done exploring.
Here are the docs for you:
Best regards,
VictoriaHi Magnus,
Please add this code too:
@media only screen and (max-width: 767px) { .responsive #top #wrap_all .avia-content-slider-odd .slide-entry.slide-parity-even { margin-left: 4%; } }If you need further assistance please let us know.
Best regards,
VictoriaHi hanafi1234,
Well, you’ll need to copy the whole avia_post_nav function from /enfold/functions-enfold.php to your child theme functions.php and adjust the function to suit your needs.
If you need further assistance please let us know.
Best regards,
VictoriaHi Tonytag,
You can add the secondary menu in the header here
https://share.getcloudapp.com/JruWZqmO and then create a new menu and assign it there.If you need further assistance please let us know.
Best regards,
VictoriaHey vantagepointmg,
The like box works fine on my iPhone. Could you please clear the cache, check again and get back to us.
Best regards,
VictoriaHi Tam68,
We are not able to see the page, please share credentials in private.
Best regards,
VictoriaHi Martina,
The svg logo needs dimensions to be shown. Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
img.mfp-img { min-width: 350px; }If you need further assistance please let us know.
Best regards,
VictoriaHey wgertler,
No, you did not do anything wrong.
Here are the docs for you:
Best regards,
VictoriaHi mkvideoug,
Well, customers that fixed it with somebody else’s help don’t always come back and share how they managed to build it.
Have you seen this thread?
Best regards,
VictoriaHi Tflores87,
Is this with the css added already or without? I am not getting the same effect.
Could you please clear the cache, check again and get back to us.
Best regards,
VictoriaHi Oliver,
I did not see the cart icon there. We need to see the actual css and html to be able to propose a solution for you. Please get back to us when you get the website to some testing server where we can see it.
Best regards,
VictoriaMarch 25, 2020 at 6:13 pm in reply to: element picker of contact form has messed up coloring #1197786Hey ryanmeighan,
Could you please attach some screenshots of the issue?
Best regards,
VictoriaHi Schmidtgrafisk,
Such an option is not available. But you can set the text to display on mouse over https://share.getcloudapp.com/KouW8B6n
Best regards,
VictoriaMarch 25, 2020 at 6:09 pm in reply to: Adding social media icons to mobile menu on mobiles only #1197783Hi domchocolate,
Best regards,
VictoriaMarch 25, 2020 at 6:03 pm in reply to: Content Element "Button": problem with manual link with array in url parameter #1197782Hey crowdlauf,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Which page is it happening on?
Best regards,
VictoriaHi annameis,
Can you please check the server log for error?
Here is how to find it:http://snapcreek.com/blog/wordpress-error-log-friend/
Best regards,
VictoriaMarch 25, 2020 at 5:23 pm in reply to: column overlap on layerslider in mobile view only pt2 #1197764Hey John,
You need to remove the .home from the code for it to affect other pages:
@media only screen and (max-width: 480px) { .responsive #top#av_section_1 .flex_column_table { margin-top: 0!important; }}If you need further assistance please let us know.
Best regards,
VictoriaHey jbond82,
Could you please give us a link to your website, we need more context to be able to help you.
Best regards,
VictoriaHey Devon,
What order do you need them in?
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
.textwidget.custom-html-widget .av_font_icon { color:#f5b214; }If you need further assistance please let us know.
Best regards,
VictoriaMarch 25, 2020 at 4:47 pm in reply to: How do I create a popup with text, image, Link and Video #1197737Hey Ulrich1961,
Please have a look at the following thread:
If you need further assistance please let us know.
Best regards,
VictoriaHi obimedia2,
Do you see the black boxes or the videos when you accept cookies?
Best regards,
VictoriaHi MAJO_Agency,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
.js-marquee { font-size: 18px; }If you need further assistance please let us know.
Best regards,
VictoriaHi aintzerga,
I do not see the social icons added to the website and I cannot login to the website. I am getting a 404. Did you move it?
Best regards,
Victoria -
AuthorPosts

