Hi Jarno,

Your site loads in less than 2 seconds according to the test in private. What exactly do you need help with?

Best regards,
Rikard

Hey smooty1970,

Thanks for the login details, they don’t seem to be working though:

FEHLER: Falscher Nutzername oder Passwort.

Please check and verify.

Best regards,
Rikard

Hi,

Thanks for that. I see warnings under Appearance->Widgets as well, I’m not sure what is causing those warnings though. Could you try to disable all plugins to see if that makes any difference please? Also make sure that you have turned off debugging in WordPress: https://wordpress.org/support/article/debugging-in-wordpress/

Best regards,
Rikard

Hey Kris,

Sorry for the problem. Do you still have access to Themeforest? If so then you can download the theme files from there. If you don’t have access to a Themeforest account, then you would have to purchase a new license here: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

Once you have access to the theme files, then the update to 4.7.x has to be done manually from version 4.4.1 and below, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hey rsilvestre,

Thanks for the screenshot. Could you post a link to where we can see the actual element as well please?

Best regards,
Rikard

Hi,

1, 3 and 4, try this in Quick CSS:

@media only screen and (max-width: 767px) {
.page-id-1019 #after_full_slider_1 .container {
    width: 100%;
    max-width: 100%;
}
.toggle_content h2 {
    word-break: break-word;
}
.toggle_wrap.active_tc {
  padding-top: 20px;
}
.toggler .toggle_icon:before {
    margin-top: -5px;
}
}

2. There is no padding on the text on my end.

Best regards,
Rikard

• This reply was modified 4 years, 4 months ago by Rikard.

Hi Sabine,

Thanks for the update. The Dropbox folder you linked to leads to our company Dropbox folder, could you link directly to the files in question instead please?

I tried to reproduce the messages on your actual site, but I think I took a step or two wrong and sent an actual order.

Best regards,
Rikard

Hi Sabine,

Thanks for the update. Please try this CSS as well:

.woocommerce-page .main_color h1, .woocommerce-page .main_color h2, .woocommerce-page .main_color h3, .woocommerce-page .main_color h4, .woocommerce-page .main_color h5, .woocommerce-page .main_color h6 {
  font-family: verdana;
}

Best regards,
Rikard

Hi Matteo,

Thanks for the update. I would guess that the plugin you are trying to use will work with the theme, but like I said, there is not specific element for it in the Layout Builder. Contact form 7 doesn’t have that either, but I know that you can copy shortcode from Contact form 7 which would work in a code or text block element. Doesn’t your current contact form plugin have that option, or something similar?

Best regards,
Rikard

Hi vivienne2020,

Your logo looks fine on my end on mobile, could you post a screenshot of the problem please?

Best regards,
Rikard

Hi vivienne2020,

Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

Best regards,
Rikard

Hey pixmex,

Why can’t the wp_options table be imported? We can’t really provide custom solutions for scenarios like these though, it would be out of scope of theme support.

Best regards,
Rikard

Hi,

Thanks for that. I set your header to 291 pixels instead, and removed this from your Quick CSS:

@media only screen and (max-width: 767px) {
    .responsive.html_header_transparency #top #wrap_all #main {
        /* Define padding value for transparent header in mobile */
        padding-top: 300px !important; 
    }
}

It looks good on my end after that, please check on your end as well.

Best regards,
Rikard

Hey classywebsites,

Thanks for the login details. I checked your front page, but I can’t see any pagination there. Could you post a link to where we can see the actual problem please?

Best regards,
Rikard

Hi Markus,

I’m not sure exactly what you mean, but I can’t see any problems if I go to Appearance->Customizer, or Appearance->Theme-Editor. Which of those are you having problems with?

Best regards,
Rikard