Forum Replies Created

Viewing 30 posts - 23,401 through 23,430 (of 91,855 total)
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  • in reply to: After the Enfold Update, the site crashes #1265166

    Hi,

    Thanks for the update. If this was a general problem with the theme then all users would have it. That is not the case, you are the only user with this problem as far as I know. If everything works running the previous version of the theme, then I would advise that you keep running that.

    Best regards,
    Rikard

    in reply to: Problem with setting the size of slider images correctly. #1265165

    Hi Roland,

    Thanks for the update. If you need to adjust the sizes of your images then you have the sizes in the theme options, other than that then it would likely be easier if you adjusted the size before actually uploading them to WordPress.

    If you need further help then please try to be a bit more specific as to what you need to change on your site.

    Best regards,
    Rikard

    in reply to: HELP: Demo Import Failed #1265164

    Hey cupupianist,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: How do I customize the icons displayed in the Icon List? #1265163

    Hi,

    I’m not sure how to help you to be honest with you, since your screenshot shows the exact modal where you pick the icon. All you have to do is scroll past the content box. If scrolling doesn’t work on your end then you might want to try a different browser. https://drive.google.com/file/d/1vAKRbE1Yz-P0kzj_3WELrgyizUu446OR/view?usp=sharing

    Best regards,
    Rikard

    in reply to: How to make my Enfold web site more friendly #1265161

    Hi vivienne2020,

    I just replied to the thread you started, please continue there.

    Best regards,
    Rikard

    in reply to: Mobile responsive Problems #1265159

    Hey vivienne2020,

    Your logo looks fine on my end on mobile, could you post a screenshot of the problem please?

    Also let us know which text you would like to target on mobile. Some browser render fonts a bit different, that might account for the difference in size you are seeing.

    Best regards,
    Rikard

    in reply to: Unresponsive #1265157

    Hi TrevorMF,

    Thanks for the update, so everything is working as it should now then? Thanks @guenni007 for helping out as well :-)

    Best regards,
    Rikard

    Hi Javier,

    Your main menu is showing fine on my end, did you solved that problem?

    Theme options; could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    in reply to: Avia Layout builder spinning! #1265155

    Hi,

    Thanks for the update. We can’t provide support for third party plugins unfortunately, so I would advice that you reach out to the developers of that plugin, or look for an alternative.

    I’m not sure I understand your second question, but we are developing and maintaining Enfold, so you shouldn’t need to look for another theme.

    Best regards,
    Rikard

    in reply to: Undefined index error. #1265154

    Hey cacvaquero,

    Could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also make sure that you are running PHP 7.2 or higher on the server. Note that warnings like these will likely not affect any functionality on your site.

    Best regards,
    Rikard

    in reply to: Getting rid of transparency in the header #1265129

    Hi,

    Great, I’m glad that it’s working as it should and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Textbox #1265128

    Hey iicinfo,

    If you want to apply box shadow to all text blocks, then please try this in Quick CSS:

    .av_textblock_section {
        box-shadow: 4px 4px 4px 4px #000;
    }

    If you only want to apply it to some, then add a class to the element in the Advanced tab, then use CSS like this:

    .my-text-block {
        box-shadow: 4px 4px 4px 4px #000;
    }

    Best regards,
    Rikard

    in reply to: Problem with register #1265127

    Hey Daniel,

    I’ve adjusted your email, you can login with it and the password in private.

    Best regards,
    Rikard

    in reply to: Enfold Overriding MemberPress CSS #1265125

    Hi,

    Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

    select.mepr-upgrade-dropdown {
        background-image: url(data:image/png;base64,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) !important;
        background-position: center right !important;
        background-repeat: no-repeat !important;
    }

    Best regards,
    Rikard

    in reply to: Some Vimeo videos loading – others not. #1265124

    Hey Brad,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Starting a new topic as i get no response #1265123

    Hey pelusp,

    Where exactly did you not get any response? You have opened two threads on our support forum, this is the first one: https://kriesi.at/support/topic/end-folks/. And the second one is this thread.

    Enfold doesn’t support the layout builders you are referring to no, because it comes with its own layout builder. Maybe you could have checked that before buying the theme? Then you wouldn’t have to request refunds and write threads like these.

    If you need help with the theme then please try to explain the problem a bit further, as I can’t make any sense of the quote in your initial post.

    Best regards,
    Rikard

    in reply to: Easy-Slider and Testimonial no more working #1265122

    Hi,

    Thanks for the update. I’ve seen conflicts with SG Optimizer on other sites as well, but we still don’t know what is causing it unfortunately.

    Best regards,
    Rikard

    in reply to: Enfold theme version showing incorrect number #1265121

    Hi,

    Thanks for the update. I checked the customer site which you referred to, and it’s running 4.7.6.4, so I’m guessing that it was a typo from the user. I would chalk down Ismaels replies to typos as well, as we haven’t released 4.7.6.5 yet.

    The email from Envato was a mistake as far as I know, it was due to a marketing campaign from them as I understood it.

    Best regards,
    Rikard

    in reply to: Slide show with videos #1265119

    Hey buciks1,

    You should be able to achieve something similar using the Content Slider element, please try that out.

    Best regards,
    Rikard

    in reply to: Images are not indexed by google #1265114

    Hey Jak73,

    The theme doesn’t have any functionality for setting your site to block indexing of any resources, so we can’t really answer your question. I would suggest that you wait for a bit longer, as search engines can be very slow in indexing content.

    Best regards,
    Rikard

    in reply to: Header image size differs in Firefox / Chrome / IE #1265113

    Hi Joerg,

    Thanks for that. I compared your site in Chrome and Firefox, but I can’t see any differences between the two. Could you post a screenshot of the problem, and let us know how to reproduce it please?

    Best regards,
    Rikard

    in reply to: License Purchase – Multisite #1265112

    Hi,

    Thanks for the update. I’m not sure I understand your last message, but you would install it like any other theme on your site. https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    Hey barabasone,

    Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (max-width: 767px) {
    .page-id-1147 #av_section_1 {
        background-position: center;
    }
    .page-id-1147 #av_section_1 p {
        color: #fff;
    }
    }

    Best regards,
    Rikard

    in reply to: Full-width Accordion in mobile version #1265109

    Hi,

    Thanks for the update. Could you try placing the accordion in its own Color Section please? Otherwise we can target it specifically.

    I’m not sure I understand what you mean by the word break, could you try to explain a bit further please?

    Best regards,
    Rikard

    in reply to: Enfold Instagram Widget Error #1265108

    Hi Nora,

    Sorry for the problem. Please use this plugin for now: https://wordpress.org/plugins/instagram-feed/

    Best regards,
    Rikard

    Hey cupupianist,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, which demo are you looking to import?

    Best regards,
    Rikard

    in reply to: Why doesn't the font change? #1265105

    Hi,

    Thanks for that. This is the font I’m seeing both on the front and backend, it seems to be correct? https://imgur.com/a/6sYPWaT

    Best regards,
    Rikard

    in reply to: Make image in header responsive? #1265103

    Hi,

    Thanks for that. Please try this in Quick CSS in order to activate the mobile menu at an earlier point:

    @media only screen and (max-width: 1180px) {
      nav.main_menu {
        display: block !important;
      }
      #avia-menu .menu-item {
        display: none;
      }
      .av-burger-menu-main.menu-item-avia-special {
        display: block;
      }
    }
    

    Best regards,
    Rikard

    in reply to: Jump menu on mobile #1265101

    Hi,

    Great, I’m glad that that you found the problem and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    Hi,

    Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

Viewing 30 posts - 23,401 through 23,430 (of 91,855 total)