You searched for - Support | Kriesi.at - Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 23,371 through 23,400 (of 91,855 total)

← 1 2 3 … 779 780 781 … 3,060 3,061 3,062 →

Author

Posts
December 6, 2020 at 7:15 am in reply to: on the phone screen photo is too big and text font from grey in white is better #1265250
Rikard
Keymaster
Hi,

Thanks for the update. Please try this in Quick CSS:
```
@media only screen and (max-width: 767px) {
.page-id-1147 #av_section_1 {
    background-position: center;
}
.page-id-1147 #av_section_1 p {
    color: #fff;
}
}
```
Best regards,
Rikard
December 6, 2020 at 7:10 am in reply to: The Google Maps API is not accepted #1265248

Rikard
Keymaster

Hey Karamba69,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please share the API key you are trying to use.

Best regards,
Rikard

December 6, 2020 at 7:07 am in reply to: Failed to load resource: the server responded with a status of 403 () #1265247

Rikard
Keymaster

Hi,

Thanks for the login details. Please enable debug mode so that we can check the shortcode of your content: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

Best regards,
Rikard

December 6, 2020 at 7:05 am in reply to: Account creation Problem #1265246

Rikard
Keymaster

Hey Farshad,

I’ve corrected your email, please login in with that and the password in private.

Best regards,
Rikard

December 6, 2020 at 7:03 am in reply to: Side Menu doesn't scroll with the page #1265245

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

December 6, 2020 at 7:01 am in reply to: Enfold + Events Calendar Pro #1265244

Rikard
Keymaster

Hey jgron,

Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.7.6.4) to see if that helps please? The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

December 6, 2020 at 6:59 am in reply to: I've set page elements to center, but they seem to be aligning slightly left #1265243

Rikard
Keymaster

Hey roblyonsaoi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

December 6, 2020 at 6:55 am in reply to: 1/3 elements without space… #1265242
Rikard
Keymaster
Hey Talker77,

Please try the following in Quick CSS under Enfold->General Styling:
```
.page-id-912 #av_section_3 .av_one_third {
    margin-left: 0;
    width: 33%;
}
```
Best regards,
Rikard
December 6, 2020 at 6:52 am in reply to: stylesheet missing #1265241

Rikard
Keymaster

Hey redeyedprince,

We can’t access the screenshot you linked to, please share it publicly or use another service. Also please try to explain the problem you are having a bit further, as I’m not sure I understand it.

Best regards,
Rikard

December 6, 2020 at 6:51 am in reply to: Incorrect Email Used for Sign Up #1265240

Rikard
Keymaster

Hi Ritchie,

I’ve edited your account, please login with your email and the password in private.

Best regards,
Rikard

December 6, 2020 at 6:37 am in reply to: aamplugin – Shortcode works to 50%? :D #1265238

Rikard
Keymaster

Hey beste_medien_werbe_agentur,

I’m not sure I understand what the plugin/shortcode is supposed to do, or what the problem is. Please try to explain a bit further and provide us with details on where and how we can see the problem you are having.

Best regards,
Rikard

December 6, 2020 at 6:34 am in reply to: button border left right #1265237

Rikard
Keymaster

Hi,

Thanks for the update. So you want to remove the white parts of the button, correct? If so then simply remove the CSS which Yigit sent you.

Best regards,
Rikard

December 6, 2020 at 6:30 am in reply to: Frontend editor wordpress.com #1265236

Rikard
Keymaster

Hallo Angelika,

There is no front end editor in Enfold, no. Only the Layout Builder which you can find on the back end of your posts and pages. Which documentation are using or following?

LG,
Rikard

December 6, 2020 at 5:33 am in reply to: Portfolio Grid Entries Rounded Edges #1265232

Rikard
Keymaster

Hey mirotck,

I can’t load your site, please see private.

Best regards,
Rikard

December 6, 2020 at 5:32 am in reply to: Control images on smartphone resolution with css #1265231
Rikard
Keymaster
Hi,

I can’t see your tablet CSS applying at all, could you try a more general media query to see if that helps?
```
@media only screen and (min-width: 768px) and (max-width: 1024px) {
  Your tablet CSS goes here
}
```
Best regards,
Rikard
December 6, 2020 at 4:55 am in reply to: Admin side – Enfold menu bar missing #1265230

Rikard
Keymaster

Hi,

Great, I’m glad that you got things working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

December 6, 2020 at 4:54 am in reply to: Forms not rendering #1265229

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

December 6, 2020 at 4:49 am in reply to: Theme Error and how to find the license code? #1265226

Rikard
Keymaster

Hi,

Thanks for that. The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Make sure that you update the PHP version on the server as well, to 7.2 or higher.

Best regards,
Rikard

December 6, 2020 at 4:44 am in reply to: format of grid row on mobile – need to stack image on text #1265225

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on this topic.

Best regards,
Rikard

December 6, 2020 at 4:37 am in reply to: Remove image from header #1265224

Rikard
Keymaster

Hi David,

It looks to have been added directly to the header, please check header.php to see if you can find it in there.

Best regards,
Rikard

December 6, 2020 at 4:35 am in reply to: Portfolio grid: space between the items (but not on the outer edges) #1265223
Rikard
Keymaster
Hi,

Thanks for the update. You could try to adjust the container element instead like so:
```
.page-id-22 #av_section_1 .container {
    max-width: 1280px;
}
```
Let us know if you are ok with those results.

Best regards,
Rikard
December 6, 2020 at 4:14 am in reply to: Nach Umstellung auf SSL wird eine andere Schrift angezeigt #1265222

Rikard
Keymaster

Hi Verena,

Thanks for the update. Could you try to remove your custom fonts, then upload them again to see if that changes anything please?

Best regards,
Rikard

December 6, 2020 at 4:07 am in reply to: Avia Shortcodes on Avia widgets are not working #1265221

Rikard
Keymaster

Hi,

Thanks for that, please include admin WordPress login details in private as well, so that we can check the backend of your site.

Best regards,
Rikard

December 6, 2020 at 4:05 am in reply to: Advanced Layout Buuilder doesn't work and 2 pages gone #1265220

Rikard
Keymaster

Hi Christina,

Thanks for the update, but I’m still getting the same error message. Are you blocking some IP ranges maybe? If so then please let us know which countries are allowed to access your site.

Best regards,
Rikard

December 6, 2020 at 4:03 am in reply to: Customize the media element tab sections or tab title #1265219
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
.tabcontainer .active_tab {
    background-color: blue !important;
    color: #fff !important;
}

.tabcontainer .tab {
    background-color: #3e5164 !important;
    color: #fff !important;
}
```
Best regards,
Rikard
December 6, 2020 at 3:54 am in reply to: WP Maintenance Mode trouble #1265217

Rikard
Keymaster

Hey Aline,

I deactivated maintenance mode, but I can’t see any difference on the front end of your site comparing the two states. Could you let us know how to reproduce the problem please?

Best regards,
Rikard

December 6, 2020 at 3:51 am in reply to: Contact form #1265216

Rikard
Keymaster

Hi Morcy,

I’m not sure why that would be, but it might only have been some something temporary. Could you keep on testing or using the form, and let us know if you should find any further problems please?

Best regards,
Rikard

December 5, 2020 at 1:24 pm in reply to: URGENT: Error avia builder version 4.7.6.4 #1265175

Rikard
Keymaster

Hi,

Thanks for that. I can’t see what is going wrong on your site unfortunately, disabling all plugins and switching to the parent theme didn’t change anything. Could you try to completely delete the theme files, then upload a fresh copy to see if that helps please?

Best regards,
Rikard

December 5, 2020 at 1:18 pm in reply to: Licence code for automatic update #1265174

Rikard
Keymaster

Hi Stephan,

Thanks for that. Please try following this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

December 5, 2020 at 1:14 pm in reply to: Use Content Element "Page Content" #1265172

Rikard
Keymaster

Hi,

Thanks for the update. If you set them to noindex, then they shouldn’t be indexed by search engines. I don’t have any other solutions for you at this time unfortunately.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 23,371 through 23,400 (of 91,855 total)

← 1 2 3 … 779 780 781 … 3,060 3,061 3,062 →