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Hey skirpach,
I checked your slider on mobile, but it looks good on my end. Could you post a screenshot of the problem, and let us know how to reproduce the results you are getting please? Also please try to specify a bit further what you would like to change as well.
Best regards,
RikardHi,
Great, I’m glad that you got everything working, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey manurimini,
Thanks for reporting this, I’m seeing the same behaviour on my end as well unfortunately. I’ve reported this to our developers, I’ll let you know here once we have a solution ready.
Best regards,
RikardDecember 10, 2020 at 9:12 am in reply to: no option for facebook: share buttons for blog posts #1266229Hey Maike,
Thanks for the screenshot. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi Keith,
Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardDecember 10, 2020 at 9:08 am in reply to: Icon grid with images not working anymore because of special characters? #1266227Hey lenalavendel,
That message is only there to warn users that adding custom markup could break the layout builder, if your previous code worked then please add it back again and ignore the message.
Best regards,
RikardHi,
Thanks for the update. We’ll keep this thread open for you in case you should need any further help.
Best regards,
RikardHi kianweihrauch,
Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.
Best regards,
RikardHey neobiz2,
I’m not sure I understand the problem you are having, could you try to explain a bit further and let us know how to reproduce it please?
Best regards,
RikardHey condonpb,
I’m not sure I understand the problem you are having, could you try explaining it a bit further please?
Best regards,
RikardHey Karsten,
Where can we see and reproduce the problem you are having?
Best regards,
RikardHey argentinadelfina,
There is no element with the av-image-caption-left class on either of the pages you are referring to. Could you try to explain a bit further what you are looking to achieve please?
Best regards,
RikardDecember 10, 2020 at 7:30 am in reply to: Problems with Enfold in combination with WordPress 5.6 #1266203Hi Webvriend,
Could you post a link to your site so that we can have a closer look please? Here’s a live installation running Enfold 4.7.6.4 and WordPress 5.6, but I can’t see any error messages: http://wpexpert.se/enfold/
Best regards,
Rikard-
This reply was modified 4 years, 4 months ago by
Rikard.
December 10, 2020 at 7:28 am in reply to: blending/transparency settings of easy slider for advanced #1266202Hey perler,
Thanks for the screenshots. So you are looking to have a transparent background box, but the text should not be transparent? If that is the case then please post a link to where we can see the actual element on your site.
Best regards,
RikardDecember 10, 2020 at 7:11 am in reply to: Multiple Google Analytics Properties by using Borlabs Cookies #1266198Hey gfnzit,
I’m not sure we can help you out with this, since it doesn’t seem theme related. Could you try reaching out to the developers of Borlabs instead maybe?
Best regards,
RikardHi ycrsoft,
Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.
Best regards,
RikardHi Online Media,
Great, I’m glad that you got it working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the update. Please try this CSS as well:
div.aviabuttonhigh { margin-top: 20px; }Best regards,
RikardHey Dzammit,
Your icon font file is being served via a CDN, and browser are blocking it since it’s not being served from your actual domain. Please see private.
Please try reaching out to your CDN provider and ask them for headers which will tell the browser to allow the file in question.
Best regards,
RikardHi,
I closed this open media query for you:
@media only screen and (max-width: 989px) { .av-special-heading.av-special-heading-h1.avia-builder-el-3 { background: #0000009e; padding: 20px 10px !important; border-radius: 4px; }Then added the CSS I posted above. It’s applying on your site, please review it.
Best regards,
RikardDecember 10, 2020 at 6:06 am in reply to: Hamburger menu suddenly showing for all screen sizes, theme options unavailable #1266177Hi,
Thanks for the update. I’m on Mac OSX as well, and I can’t see any problems on my end when using Chrome, Firefox or Safari. The burger menu activates at roughly 1280 pixels on my end as well, if you want to change that then please look for CSS like this on your site:
@media only screen and (max-width: 1280px) { nav.main_menu { display: block !important; } #avia-menu .menu-item { display: none; } .av-burger-menu-main.menu-item-avia-special { display: block; } }And change the value 1280 to the breakpoint of your choice.
Best regards,
RikardHi Brian,
You need to register on the support forum before you can post. After that then you can use this link to open a new thread, or click this button on the Enfold sub forum: https://imgur.com/a/AnoSPNb
I tried checking your link, but your site is not loading at all on my end. Please see private.
Best regards,
RikardDecember 10, 2020 at 5:54 am in reply to: Fullwidth Submenu does not work when sticky after 4.5 #1266175Hi scionet,
Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.
Best regards,
RikardHey andyux,
Thanks for the login details. I’m not sure I understand what you mean by embedding the video, do you mean setting it as a background in a Color Section? If so then that is working, I set it as a background in the first Color Section on the page. If I’m misunderstanding the problem, then please try to explain a bit further.
Best regards,
RikardDecember 10, 2020 at 5:39 am in reply to: Updating failed. The response is not a valid JSON response. #1266172Hi Paul,
Thanks for the login details. I get the same problem on my end when trying to save the front page. Could you enable debug mode so that we can copy the the shortcodes to a new page, and experiment with it a bit please? https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. We can do it for you if you give us permission to do so.
Best regards,
RikardHey Gu-yang Poon,
We can’t give out any individual discounts ourselves unfortunately, you would have to contact Themeforest to see if that is possible or not.
Best regards,
RikardHi Steve,
Please try this in Quick CSS:
@media only screen and (max-width: 767px) { .av-hamburger-inner, .av-hamburger-inner:before, .av-hamburger-inner:after { background-color: white; } }Did you select to use a different menu for mobile under Enfold->Main Menu? If so then please make sure that you add all the menu item you want to display in the selected menu under Appearance->Menus in the WordPress menu.
If you need help with that then please include admin WordPress login details in private.
Best regards,
RikardDecember 10, 2020 at 5:15 am in reply to: Import didn't work! You might want to try reloading the page then try again #1266169Hi Ricky,
Thanks for the update, I’m very sorry for this problem. There’s not much we can do if there are settings on the server which are blocking the demo import unfortunately. We will approve your refund once Themeforest sends it to us.
Best regards,
RikardHi,
Great, I’m glad that you found a solution and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for that. Could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
Rikard -
This reply was modified 4 years, 4 months ago by
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