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Hey davidchristensen,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
It might help if you install the jQuery Migrate Helper plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, and set the version to legacy 1.12.4.
Best regards,
Rikard-
This reply was modified 4 years, 4 months ago by
Rikard.
Hi Filipe,
Thanks for the update. The theme doesn’t change anything when it comes to the things you are pointing out, but we can have a closer look at it if you send us login details in private.
Best regards,
RikardHi,
Thanks for that, the login is working now. I can’t see the error message you referring to under Enfold->Theme update, I’m guessing that you got that working. I do see that it’s not listing the latest version of the theme though, please try installing this plugin to check if it works better with that: https://envato.com/market-plugin/
Best regards,
RikardHi,
Thanks for that. You can see that all the attachments you have recently uploaded under Media are not displaying. I’m guessing it’s due to you not having enough server space, or a plugin. If you have enough server space, then please try disabling all plugins to see if that changes anything. Also try activating one of the default themes to check the behaviour when a theme like that is active on the site.
Best regards,
RikardHi,
As far as I know, it’s because it’s using an emulation of a mobile network to test the speed for mobile. There are many things you can do to speed up your site, if you need help with anything in specific then let us know.
Best regards,
RikardHey bicounet,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi Mark,
Great, I’m glad that you got things working and sorry again for the problem. Please let us know if you should need any further help on the topic.
Best regards,
RikardHey ThomSchu,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { .page-id-484 #av_section_2 .flex_column_table { margin-top: 0 !important; } .av-special-heading-tag { word-break: break-all; } }Best regards,
RikardHey Tristan,
Could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi,
Please try following this: https://kriesi.at/documentation/enfold/theme-registration/
The login details you posted seems to be working, but it’s not possible to go to the WordPress backend after that, since it’s redirecting to the home page.
Best regards,
RikardDecember 13, 2020 at 5:53 am in reply to: Please help! How can I make this accordion slider look better on mobile? #1266865Hey samanthashea,
Could you post a link to where we can see the problem you are having please?
Best regards,
RikardDecember 13, 2020 at 5:43 am in reply to: Posts do not have images, despite featured image existing #1266864Hey stochastique,
Thanks for the login details. The featured image will show if you use the default WordPress editor, but if you use the Enfold Layout Builder, then it has to be added manually to your post. You can use the Image element for that, for example.
Best regards,
RikardHey Shashikumar,
That plugin is not part of the theme, please try reaching out to the developers of the plugin for support.
Best regards,
RikardHey samanthashea,
I’m not sure I understand what you are looking to achieve. Could you try explaining a bit further, or post a screenshot highlighting your intentions please?
Best regards,
RikardDecember 13, 2020 at 5:20 am in reply to: Please help. I registered but cannot ask a question on the forum #1266861Hey Samantha,
You can start a new thread by clicking this button in the Enfold sub forum: https://imgur.com/a/AnoSPNb, or using this link to open a new thread.
I have no idea how to help you out, as I literally don’t see any information in your post to suggest where we can see the problem you are having.
Best regards,
RikardHi,
Thanks for the update. So you got everything working? If not then please try to explain the problem a bit further, and post a link to the site in question.
Best regards,
RikardHi Kelsey,
The icon font is being blocked by the browser, since it’s being served from a CDN. Please try reaching out to your CDN provider and ask them for headers to allow the files in question. Please see example in private.
Best regards,
RikardHi Marco,
I’m not sure why you are getting those warnings, could you try reaching out to the authors of the plugin which is generating them to see if they can help you?
Best regards,
RikardHi,
Thanks for that. I can’t see any problems on my end though, your site loads quickly on my local computer, and the test in private confirms that. How can we reproduce the problem you are having?
Best regards,
RikardDecember 13, 2020 at 4:55 am in reply to: Remove the page name from website title bar in browser #1266855Hi,
You can set that for each page if you use a plugin like Yoast SEO: https://wordpress.org/plugins/wordpress-seo/
Best regards,
RikardHi Courtney,
I added the av-hide-on-tablet class to the CSS field in the developer settings of the elements in question, please review your site.
Best regards,
RikardDecember 13, 2020 at 4:41 am in reply to: Missing "Custom Font Manager" button to imprt fonts in enfold #1266853Hey mercyairch,
Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.7.6.4) to see if that helps please? The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardDecember 13, 2020 at 4:39 am in reply to: PHP Warning: Creating default object from empty value "avia-template-builder" #1266852Hey mednaturalis,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey ahouglum,
Could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi,
Thanks for the login details. I’m not sure on which page we can see the button in question though?
Best regards,
RikardHi,
Thanks for the update. Please try this in Quick CSS:
span.hilite { background: yellow; }Best regards,
RikardHey Haissam,
It’s possible to login using /wp-login.php, but after that it’s not possible to go to the backend of your site, since /wp-admin redirects to the home page. Please fix that if you should need further help.
In the meantime, could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHey Oriol,
Choices does not support PHP 7.2, but if you recreate your site using Enfold and update the PHP version after that, then you should not have any problems.
Best regards,
RikardDecember 12, 2020 at 12:22 pm in reply to: Layer Slider not working without the WP Admin login and did update the theme #1266756 -
This reply was modified 4 years, 4 months ago by
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