Hi,

Thanks for the screenshot. Please try this CSS as well:

.aviabuttonhigh {
    background: #fff;
    width: 85%;
    display: table;
    margin: 0 auto;
}

Best regards,
Rikard

Hey Michael,

Thanks for the screenshots. Please send us temporary WordPress admin login and login URL as well, so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

Hi,

Thanks for that. So this only happens when you have PHP 7.3 or 7.4 active? Did you try to disable all plugins and activate the parent theme, before you change the PHP version?

Best regards,
Rikard

Hi,

Please use this plugin in order to upload the zip file instead then: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/. Or upload it manually via FTP: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install

Best regards,
Rikard

Hi,

Please try installing the Envato markets plugin, to see if that helps. Also make sure that you are running PHP 7.2 or higher on the server.

Best regards,
Rikard

Hi,

You can send us login details in private if your site is protected. It’s very difficult to help you out unless we can actually see the problem.

What you mean by country boxes? Are you referring to the ones under the MY FAVORITE PLACES header on the page you linked to? If so then please try the Grid Row element.

Best regards,
Rikard

Hi,

Please refer to the screenshot in private, you don’t need to set a location for the menu.

I see that you have updated to WordPress 5.6, please install this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, and select to use jQuery 1.12.4 in the plugin options. Otherwise the alternate menu for mobile won’t work in the current version of the theme.

Best regards,
Rikard

Hi,

It’s working on my end, both in the search result pages, and when clicking into a page from the search result.

Best regards,
Rikard

Hi Joerg,

That happens since you have selected to use a transparent header, please change that in the Layout menu on the page in question.

Best regards,
Rikard

Hey Cristina,

I’m not sure exactly what you are referring to, but autoplay videos are disable for mobile devices. You can set a fallback image in the element options though, or hide the element in question for mobile devices, and use the regular Video element instead.

Best regards,
Rikard

Hey doug1234,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi,

Thanks for the update. I can’t see any error messages when saving the first page in private, how can we reproduce the problem?

I do see problems on the second page in private though, the server is throwing 403 errors on some files. Could you reach out to your hosting provider to see if they can see why that is please? If you have access to server logs then please share them with us as well.

Best regards,
Rikard

Hey Silverio,

Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.7.6.4) to see if that helps please? The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Please try to install the jQuery Migrate Helper plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, and set the version to legacy 1.12.4.

Best regards,
Rikard

• This reply was modified 4 years, 4 months ago by Rikard.