Forum Replies Created
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December 26, 2020 at 4:20 am in reply to: Broken Text Editor on WooCommerce Single Product Page #1269801
Hi Simon,
Thanks for the update. So everything is working as it should now then?
Best regards,
RikardDecember 25, 2020 at 4:45 am in reply to: Tablet Anpaasung – Menu Größe Untermenü volle Breite #1269798Hi Oli,
Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then select to use jQuery 1.12.4 in the plugin options, to see if that helps.
Best regards,
RikardHey robrtta,
Please try the following in Quick CSS under Enfold->General Styling:
.avia-layerslider { box-shadow: none; }Best regards,
RikardDecember 25, 2020 at 3:37 am in reply to: Special Files Question / Dynamic Avia Folder: Which files are in here exactly? #1269796Hi Carsten,
They should be deleted by themselves if you activate that option, but something might be going wrong if they don’t. If you want to try to delete them yourself, then please turn off all caching, then delete all the CSS files, then change and save something in the theme options, so that the CSS will regenerate. If you need help with that then please include admin WordPress and FTP login details in private.
Best regards,
RikardHi Séverine,
Thanks for that. So you are looking to use the health demo? If so then do you need all of the image? Can we try to import the demo again for you?
I tried uploading an image the regular way under Media, and that worked as expected.
Best regards,
RikardHi,
I can’t see any blue dots anymore on my end, please try loading the page in an incognito or private browser window.
Best regards,
RikardDecember 24, 2020 at 7:58 am in reply to: Different behaviour desktop – mobile (and tablet) #1269717Hi,
Thanks for that. This media query is left open:
@media only screen and (min-width: 991px){ .container { padding-left: 0px; padding-right: 0px; }If you close that then your CSS should apply after that. If not then please try to temporarily disable file compression under Enfold->Performance.
Best regards,
RikardDecember 24, 2020 at 7:47 am in reply to: Woocommerce/Enfold account&privacy panel links don't work #1269716Hi Michael,
Thanks for the clarification, I see those links after registering, and they all lead to 404 pages. I’m guessing that is the same problem you are seeing on your end?
I’m not really a WooCommerce expert, but I think these links are part of the default WooCommerce plugin, or are they generated by another add-on maybe? In any case, did you try to disable all plugins, except WooCommerce, to see if that changes anything?
I would recommend that you post this problem on a WooCommerce help forum as well, as they should be in a better situation to help you out with this.
I don’t think this is theme related, you can check that by activating one of the default WordPress themes. If the behaviour is the same, then it’s not caused by Enfold.
Best regards,
RikardDecember 24, 2020 at 7:25 am in reply to: Updating failed. The response is not a valid JSON response. #1269715Hi Paul,
Thanks for the update. We’ll keep this thread open for you, in case you should need any further help.
Best regards,
RikardDecember 24, 2020 at 7:23 am in reply to: Product Tables Shortcode not rendering correctly in Enfold #1269714Hey estalavera-bwi,
I can’t see any obvious problems on the page you linked to, could you post a screenshot highlighting the problem please?
Best regards,
RikardHi Andre,
I’m not aware of any solutions which would do that for you automatically, maybe it would be easiest if you simply copied the content over from your pages into posts?
Best regards,
RikardHi Joerg,
Thanks for the update. Please try this CSS as well:
.page-id-764 #av_section_1 .template-page.content { padding-bottom: 20px; }Best regards,
RikardHi,
Thanks for the update. You had set all your menu items to use the Button Style (Colored) option under Appearance->Menus, except the home page. I added that to the home page link as well, and it’s displaying fine now. Please review your site.
Best regards,
RikardHey GabrielSenn,
I’m seeing the same thing in Chrome as I do in Safari, all the share icons are displaying. How can we reproduce this problem?
Best regards,
RikardHey Heiko,
It depends on how specific you want to be? If’s only a paragraph you want to change, then you can set the font size inline like this:
<p style="font-size: 10px;">This content uses 10 pixel font size</p>If that is not what you are looking for, then please try checking the options under Enfold->Advanced Styling.
Best regards,
RikardHi customcms,
Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site. Also please try to explain the problem you are having a bit further.
Best regards,
RikardHey Nadège,
Thanks for the login details. I see that you are running a caching plugin, did you try to clear the cache from the plugin, or deactivate it?
Best regards,
RikardHey Josh,
That site is indeed using Enfold, but it looks very customised. If you are not interested in customisations, then maybe you could use one of the default demos instead? https://kriesi.at/themes/enfold-overview/
Best regards,
RikardDecember 24, 2020 at 5:55 am in reply to: Logo loads after rest of page / disappears & reappears on page change #1269701Hi,
I see that you have active caching on the site, and what looks to be lazy loading as well. Could you try to turn lazy loading off, to see if that helps please?
Best regards,
RikardHi,
Thanks for the update. I can’t see any problems with the trustworthy partner section, please see screenshot in private.
The settings for the footer are not taking when file compression is active under Enfold->Performance though, but I’m not sure exactly why unfortunately. I’ve turned file compression off for now, so your settings are applying. Could you keep building the site, then activate that options again if you need it once you are done with the site? If this problem should occur again after that, then we can have a closer look at it.
If it should occur again, then please include FTP login details in private as well.
Best regards,
RikardHi David,
Great, I’m glad that Yigit could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the update. It looks to be working as it should on my end, could you post a screenshot or screencast highlighting the problem please?
Best regards,
RikardHi Druckart,
The hack likely didn’t come through the theme which NIXHALBES pointed out. Please make sure that you are running the latest version of WordPress, Enfold and all plugins. Also make sure to change all passwords on the site, including your database password.
Best regards,
RikardHi,
Thanks for the update. I’m not sure which page contains eighth notes? I don’t know what obra effect is either? Which font in particular is not working, and for which elements?
Best regards,
RikardHey Veliko,
Thanks for reaching out. We’ll try to investigate if there are any blocked IPs, please reply to this thread so that it gets added back to our support queue.
Best regards,
RikardHi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
.single-product .avia-post-nav { display: none; }Best regards,
RikardHi,
Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Please try the following in Quick CSS under Enfold->General Styling:
.page-id-6136 #av_section_1 .container { padding-top: 0; }Best regards,
RikardDecember 23, 2020 at 5:58 am in reply to: Broken Text Editor on WooCommerce Single Product Page #1269457 -
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