Hi,

If they don’t exist on the backend, then I don’t think you have anything to worry about. They will eventually disappear from the Google index, which we can’t do much about unfortunately.

If you need further help then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hey Gil,

The mobile menu seems to be working as it should on my end, could you try to explain the problem you are having a bit further please?

Best regards,
Rikard

Hi,

We don’t have a set date for the release of the new version unfortunately, but we are working as hard and fast as we can go have it available as soon as we are done with development and testing.

If you are worried about things breaking during updates, then I would recommend copying the site to a staging site, then update there first to check for any problems.

Best regards,
Rikard

Hey jgreenstein,

Thanks for the login details. I see that you are running an old version of the theme, could you try to update to the latest version (4.7.6.4) to see if that helps please? The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hey efrecot,

Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.7.6.4) to see if that helps please? The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hey jewsforjesus,

Could you post a link to where we can see this problem on your actual site please? You can upload screenshots to a service like Google Drive or Dropbox, then link to them here.

Best regards,
Rikard

Hi,

Thanks for that, the login page and details are working now. I can’t find where you added the CSS though, could you explain that a bit further please? Also, what exactly is not working with your custom CSS, and in which browsers?

Best regards,
Rikard

Hi Manu,

Sorry for the problems. We don’t have a set date for when the new version will be available unfortunately. But there are temporary workarounds, like the plugin you mentioned, until the new version is available.

Best regards,
Rikard

Hi,

Great, I’m glad that you got things working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hey FabsonEngineering,

I’m not sure I understand what you need help with when it comes to the search functionality, could you try to explain that a bit further please?

The theme contact form element doesn’t have upload functionality, I would advice that you look for a dedicated contact form plugin in order to add that for you.

Best regards,
Rikard

Hi,

I don’t know anything about that, to us it’s just another customer in need of help :-)

Best regards,
Rikard

Hi,

Thanks for the update. First off, could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

Hi Richie,

Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then change the jQuery version to 1.12.4 in the plugin options.

If that doesn’t help then please post admin WordPress login details in private, so that we can have a closer look.

Best regards,
Rikard

Hey Tim,

I can’t see any Google ads on the page you linked to, could you post a screenshot highlighting the problem please?

Best regards,
Rikard

Hey Duisburgah,

It’s not spam, they actually have a site which is selling Viagra and similar medication.

Best regards,
Rikard