Forum Replies Created
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AuthorPosts
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January 10, 2021 at 5:43 am in reply to: White space between the main menu and page content #1271287
Hey cabinplant,
Thanks for the screenshot. Could you post a link to where we can see the actual elements as well please?
Best regards,
RikardHi Hagen404,
Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.
Best regards,
RikardJanuary 10, 2021 at 5:34 am in reply to: Comments not showing on Chrome and Internet Explorer #1271285Hey K Chia,
I can see comments fine at the bottom of the page you linked to using Chrome, how can we reproduce the problem you are having?
Best regards,
RikardJanuary 10, 2021 at 5:29 am in reply to: Videos don't show up: just Black Box with Timecode #1271284Hey patneu,
Thanks for the login details. I can’t access the login page though:
Forbidden
You don’t have permission to access this resource.Are you blocking some IP ranges maybe? If so then please try disabling that, or let us know which countries are allowed.
Best regards,
RikardHey Eva_Lutions,
I changed it to thin on the page in private, and the setting is reflecting on front end as well. If I’m misunderstanding the problem you are having, then please try to explain it a bit further.
Best regards,
RikardHi,
Great, I’m glad that you got things working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Tim2309,
Sorry for the problem. We are expecting the new version of the theme to be ready at the later part of this month, and it should address both of your issues. Please continue using the jQuery migrate plugin until then.
Best regards,
RikardHi Simo,
When you pick the image from the WordPress gallery, then you will get an option to select the resolution of the image in the bottom of the sidebar. Please make sure that the version you pick is a high resolution version of the image there.
Best regards,
RikardHey Dzimnikov,
Please try the following in Quick CSS under Enfold->General Styling:
.home .template-page { padding-top: 0; padding-bottom: 0; }Best regards,
RikardHi,
We haven’t tested all available sliders, but the LayerSlider is a good and versatile slider. If you are looking for an alternative, then there are other sliders in the theme. I don’t have any recommendations for you when it comes to third party plugins unfortunately.
Best regards,
RikardHi,
Thanks for the update. You can do that if you turn your header sticky on mobile: https://kriesi.at/documentation/enfold/header/#sticky-header-on-mobile. Then you can add the button in a widget: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area. We can help you out with styling, once you have added it.
Best regards,
RikardHey smakarate,
Please try the following in Quick CSS under Enfold->General Styling:
.av-active-tab-title { background: red; }Best regards,
RikardHey finchkelsey,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardJanuary 10, 2021 at 4:17 am in reply to: blog post front end doesn't update after editing backend #1271274Hi Lisa,
No, I can’t see any FTP login details in this thread unfortunately. Please try sending them again, and make sure that you write something in the public box of your message as well.
Best regards,
RikardHi,
Thanks for that. Please see screenshot in private for what I see on my end, I’m not sure exactly how to reproduce it. Could you try explaining the problem a bit further please?
Best regards,
RikardJanuary 10, 2021 at 4:04 am in reply to: How to adjust background color and styling of blog filter options? #1271272Hey jorisbl,
Could you post a link to where we can see the element in question please?
Best regards,
RikardHi Mark,
You can’t remove it altogether unfortunately, since it’s a custom post type. You can change it to something different on the page in your screenshot though.
Best regards,
RikardHi Bernhard,
Thanks for the login details. Did you verify that your WordPress installation is able to send emails? You can do that by requesting a new password on the login page for example. If it is able to send emails, then please try the following suggestions: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
RikardJanuary 9, 2021 at 4:43 am in reply to: Contact Form has as sender my email address, not client address! #1271189Hey Leonidas,
If nothing is filled out, then it should use the email of the administrator which created the site. So I’m guessing the behaviour is correct considering that? Maybe it would be better if you simply filled out the correct email address?
Best regards,
RikardJanuary 9, 2021 at 4:35 am in reply to: Mailchimp stuck on sending on home page, works on other pages. #1271188Hi,
Thanks for the update. It’s better if you use a dedicated 404 page, otherwise your home page will always return a 404 error message to search engines for example. If you want to copy your home page, then you can enable debug mode in order to see builder shortcodes: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode, then simply copy all the shortcodes to your new 404 page.
Best regards,
RikardHi,
Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi breezemedia,
Please try this CSS instead:
.bild-buttons .av-caption-image-overlay-bg { opacity: 0.75; background: linear-gradient(-145deg,#72b52e, #2196eb) !important; }Best regards,
RikardJanuary 9, 2021 at 4:19 am in reply to: Submenu disappears on scroll down – alhtough set to sticky #1271184Hi Nora,
Sorry for problem. Are we allowed to temporarily active the new version, in order to check the behaviour on your site? Also, does this happen if you activate the parent theme, or when using the child? If it’s present when the child is active, then please include FTP login details in private as well.
Best regards,
RikardHi,
Great, I’m glad that you got things working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardJanuary 9, 2021 at 4:12 am in reply to: MP4 Video Loop Stopping at First Frame instead of Last Frame #1271180Hi,
Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for that. I can only see what looks to be a password though, could you post the username as well please?
Best regards,
RikardJanuary 9, 2021 at 4:10 am in reply to: Blog Posts section lists portfolio item category + page title #1271178Hi,
Please try this CSS instead:
.slide-content .av-vertical-delimiter { display: none; }Best regards,
RikardHi,
Great, I’m glad that Jordan could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi NEveleth,
Your login page seems to be password protected. Please open a new thread and include all the login details necessary, so that we can have a closer look at your site.
Best regards,
Rikard -
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