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January 10, 2021 at 11:20 am in reply to: Burger Menü shows up empty #1271326

Rikard
Keymaster

Hi webservantnaoz,

I can’t see the jQuery migrate helper plugin installed on your site, could you try to install it to see if that helps with the problem?

Best regards,
Rikard

January 10, 2021 at 11:05 am in reply to: Headline Rotator Needs Fixed Height Option #1271325

Rikard
Keymaster

Hi Ramon,

Thanks for the update. I’m still seeing the same code being applied as in the screenshot above though, I’ve checked in a regular and private window, so it’s not local caching. The CSS is still being served from the CDN as well, please see private.

Did you ask when the cache expires, and how to turn off the CDN?

Best regards,
Rikard

January 10, 2021 at 10:59 am in reply to: How can I remove "Home" – before the title of website? #1271324

Rikard
Keymaster

Hi,

You can do that by changing the page name, or by using a plugin like Yoast SEO: https://wordpress.org/plugins/wordpress-seo/

Best regards,
Rikard

January 10, 2021 at 10:57 am in reply to: inoplugs association #1271322

Rikard
Keymaster

Hey jonathan,

You double posted, I’ve replied to your other thread already. I’ll close this thread for now.

Best regards,
Rikard

January 10, 2021 at 10:50 am in reply to: inoplugs association #1271320

Rikard
Keymaster

Hey jonathan,

The person behind inoplugs is working for us, yes. If you need help with one of his plugins then I suggest that you reach out to him directly. I’m sure that whatever problem you are having with one of his plugin is not intentional.

Best regards,
Rikard

January 10, 2021 at 10:46 am in reply to: Icon list – how to change icons. #1271319

Rikard
Keymaster

Hey doug1234,

Edit the Icon List element, then click into each of the list items in the Content tab. You can then change the icon under the content box.

Best regards,
Rikard

January 10, 2021 at 10:44 am in reply to: Grid row layout element generates after_submenu elements with nested containers #1271318

Rikard
Keymaster

Hey patrizio74,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 10, 2021 at 10:38 am in reply to: Increase size of "quantity" field Woocommerce product #1271317

Rikard
Keymaster

Hey icylemons,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

January 10, 2021 at 7:29 am in reply to: Transparent header with border on singe page #1271312

Rikard
Keymaster

Hi,

Great, I’m glad that @guenni007 could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 10, 2021 at 7:27 am in reply to: Avia Layout Builder – Special Heading – not showing content #1271311

Rikard
Keymaster

Hi Frank,

Great, I’m glad that you found the problem and thanks for the update. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

January 10, 2021 at 7:26 am in reply to: Full Width Easy Slider is note resizing on mobile #1271310

Rikard
Keymaster

Hi,

Thanks for the update. I activated the new version, but the Layout Builder is still not loading unfortunately. There are error messages coming from the file in private, could you try disabling the ecwid shopping cart to see if that makes any difference please?

Best regards,
Rikard

January 10, 2021 at 6:57 am in reply to: Enfold Support and Private Token #1271309

Rikard
Keymaster

Hey Laura,

1. This is your support ticket, you are in the right place.

2. Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

3. You can download the theme files from your Themeforest account.

4. The theme license is valid for life, you only need to pay for extended support, if you should need it.

Best regards,
Rikard

January 10, 2021 at 6:53 am in reply to: How to fix CLS issues and jumping content #1271308

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 10, 2021 at 6:51 am in reply to: How to prevent images from being resized #1271307

Rikard
Keymaster

Hi Audrey,

Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 10, 2021 at 6:50 am in reply to: Can't change Footer/Copyright #1271306

Rikard
Keymaster

Hi,

How exactly did it break your site? Please try to be as specific as possible. I would recommend that you copy the site to a staging area, then update there first. We can then look at the problems you are getting on the updated site.

Best regards,
Rikard

January 10, 2021 at 6:48 am in reply to: How to add a Button to the header #1271305

Rikard
Keymaster

Hi,

If you need help with styling, then please post a link to where we can see the element in question, and let us know what you would like to alter.

Best regards,
Rikard

January 10, 2021 at 6:46 am in reply to: Enfold Theme Options are missing #1271304

Rikard
Keymaster

Hi,

Great, I’m glad that you got thing working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 10, 2021 at 6:40 am in reply to: Cookies pop up #1271303

Rikard
Keymaster

Hey argentinadelfina,

Could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

January 10, 2021 at 6:37 am in reply to: Payments Accepted From Grenadian Accounts #1271302

Rikard
Keymaster

Hey Stasia,

Thanks for reaching out to us. We develop a WordPress theme, and that theme doesn’t come with its own payment options. The theme supports WooCommerce though, but I’m not sure which specific payment options they accept or don’t accept.

Best regards,
Rikard

January 10, 2021 at 6:35 am in reply to: Images aren't responsive #1271301

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 10, 2021 at 6:31 am in reply to: SOCIAL ICONS NOT SHOWING UP ON TOPSWITCH MENU #1271300

Rikard
Keymaster

Hi,

Thanks for the login details. I can’t see any missing icons on your site, could you try loading the site in an incognito or private browser window to see if that helps please?

Best regards,
Rikard

January 10, 2021 at 6:25 am in reply to: CLS Problems and image sizing #1271299

Rikard
Keymaster

Hi,

Great, I’m glad that you found the problem and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 10, 2021 at 6:24 am in reply to: WooCommerce Conflict #1271298

Rikard
Keymaster

Hi,

I can’t login to your site since the login URL you posted, and the regular WordPress login URLs, are all returning 404 errors. Please share your login URL in private as well.

Best regards,
Rikard

January 10, 2021 at 6:18 am in reply to: Remove display all image numbers at once? #1271297

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 10, 2021 at 6:17 am in reply to: Blog post full width #1271296

Rikard
Keymaster

Hey Benjfdc,

Thanks for the screenshot. Could you post a link to the actual page as well so that we can have a closer look please?

Best regards,
Rikard

January 10, 2021 at 6:12 am in reply to: Enfold Mobile Menu Blank – no text #1271294

Rikard
Keymaster

Hey jolynndeal,

Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options. If that doesn’t help then please post admin WordPress login details in private so that we can have a closer look.

Best regards,
Rikard

January 10, 2021 at 6:02 am in reply to: Not able to edit new blog post/page #1271292

Rikard
Keymaster

Hi,

Great, I’m glad that you found the problem and thanks for sharing your solution. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 10, 2021 at 5:59 am in reply to: class-envato-protected-api.php on line 307 #1271290

Rikard
Keymaster

Hi,

Thanks for the login details. I see that you are running an old version of the theme, could you try to update to the latest version (4.7.6.4) to see if that helps please? The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

January 10, 2021 at 5:53 am in reply to: Change colour button in Mailchimp form #1271289

Rikard
Keymaster

Hi,

I added the CSS for you, please review your site.

Best regards,
Rikard

January 10, 2021 at 5:45 am in reply to: Numpad login #1271288

Rikard
Keymaster

Hey Oref,

I’m not sure how they made that unfortunately, maybe you could try searching for a plugin or third party code which would implement that on your site?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 22,711 through 22,740 (of 91,855 total)

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