Hi chrisguess,

Thanks for that. First off, could you try updating the theme to the latest version (4.7.6.4) on the staging site, to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

Hey Vada,

Sorry for the problem. We haven’t officially released the fix for this yet, but we can try to install our latest beta version of the theme for you if you like? If you would like that, then please share FTP login details with us as well.

Best regards,
Rikard

Hey Juanjo,

Sorry for the problem and thanks for the login details. Could you try to disable the
Classic Editor plugin to see if that makes any difference please? You shouldn’t need it anyway. If that doesn’t change anything, then please try disabling all plugins, to see if there is a conflict coming from any of them.

Best regards,
Rikard

Hi canadianllama,

Thanks for the feedback. If you need any further help then please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

Best regards,
Rikard

Hi Joe,

Please try the following in Quick CSS under Enfold->General Styling:

.image-overlay-inside {
  display: none; 
}

If that doesn’t work then please post admin WordPress login details in private so that we can have a closer look.

Best regards,
Rikard

Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

#menu-item-shop .dropdown_widget {
    right: 150px;
}

Best regards,
Rikard

Hi,

Please try this CSS as well:

.blog .slide-entry-title {
    line-height: 0.8em;
}

Best regards,
Rikard

Hi Mauro,

Please send us a temporary WordPress admin login and login URL to the staging site so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi Jo Lynn,

Yes, there will be a permanent fix in the next update of the theme, we expect it to be available before the end of this month. After you have installed that update, then you can remove the plugin.

Best regards,
Rikard

Hey mosaic,

This CSS seems to be causing that to happen:

.avia-slideshow-dots {
    height: 0px;
}

I can’t say exactly where it’s coming from though, since you have file compression active. Please turn that off if you need help finding where it’s added.

Best regards,
Rikard

Hi,

Thanks for that. I checked the enfold_child.css file which is located in the /uploads/dynamic_avia/ folder, and the CSS is correct in there. This part is commented out, as it is in your Quick CSS, so that is correct:

/*  3-nov-20 ( Kriesi): Para achicar tamaño del Headline Rotator (3 de 3) en los móbiles 

@media only screen and (max-width: 767px) {
.av-rotator-container {
   height: 60px;
   min-height: 60px;
}
}

*/

What I don’t get it why it’s still there, since I removed it yesterday. Did you add it back in? Anyway, I removed it again just now.

The code in question which is commented out, is still being served from the file in private though. So that means there must be some sort of caching, or delay from the CDN network. Have you still not found where you can deactivate the CDN?

Best regards,
Rikard

Hi,

Thanks for the update. I deactivated the plugin, and the Layout Builder starts working as it should after that. Please try to update the plugin first of all to see if that helps, if not then I would recommend that you try updating WordPress to the latest version as well. If none of those things should make any difference, then please try reaching out to the plugin developers to see if they can see what is going wrong.

As for your initial request; it looks like you are using different sliders for different screen sizes, is that correct? We can look into that further for you, if it’s ok to have the problem plugin deactivated for more than a few minutes?

Best regards,
Rikard

Hey virtualcom91,

There is a htaccess login prompt before the WordPress login page, could you post login details for that in private as well please?

Best regards,
Rikard

Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

.av_textblock_section p a {
  text-decoration: none;
}

.av_textblock_section p a:hover {
  text-decoration: underline;
}

Best regards,
Rikard

Hey itziarsolla,

I’m not sure which login details you posted there, but they don’t seem to be working for the htaccess login prompt which appears before being able to see the WordPress login page. Please check the details and post working ones.

Best regards,
Rikard